CAREGIVING NC II TESDA Course

CAREGIVING NC II National Certificate II (TESDA Course)

The CAREGIVING NC II Qualification consists of competencies that a person must achieve to provide care and support to infants/toddlers, provide care and support to children, foster social, intellectual, creative and emotional development of children, foster the physical development of children, provide care and support to elderly, provide care and support to people with special needs, maintain healthy and safe environment, respond to emergency, clean living room, dining room, bedrooms, toilet and bathroom, wash and iron clothes, linen, fabric, prepare hot and cold meals.

A person who has achieved this qualification is competent to be:

• Caregiver of an infant / toddler
• Caregiver of a child
• Caregiver of an elderly
• Caregiver of people with special needs

CAREGIVING NC II COURSE QUALIFICATION

Course Title: CAREGIVING
Level: NC II
Nominal Training Duration : 786 Hours

This course is designed to enhance the knowledge, skills and attitudes of Caregivers in accordance with industry standards. It covers basic, common and core competencies in NC II.

TRAINEE ENTRY REQUIREMENTS

Trainees or students wishing to enroll in this course should possess the following requirements.

• can communicate both in oral and written;
• physically and mentally fit;
• with good moral character; and
• can perform basic mathematical computation

COMPETENCIES REQUIRED IN CAREGIVING NC II

This units of competency comprising this qualification include the following:

UNIT CODE	CORE COMPETENCIES (750 Hours)
HCS323301	Provide care and support to infants/toddlers
HCS323302	Provide care and support to children
HCS323303	Foster social, intellectual, creative and emotional development of children
HCS323304	Foster the physical development of children
HCS323305	Provide care and support to elderly
HCS323306	Provide care and support to people with special needs
HCS323307	Maintain healthy and safe environment
HCS323308	Respond to emergency
HCS323309	Clean living room, dining room, bedrooms, toilet and bathroom
HCS323310	Wash and iron clothes, linen and fabric
HCS323311	Prepare hot and cold meals
UNIT CODE	BASIC COMPETENCIES (18 Hours)
500311105	Participate in workplace communication
500311106	Work in a team environment
500311107	Practice career professionalism
500311108	Practice occupational health and safety procedures
UNIT CODE	COMMON COMPETENCIES (18 Hours)
HCS323201	Implement and monitor infection control policies and procedures
HCS323202	Respond effectively to difficult/challenging behavior
HCS323203	Apply basic first aid
HCS323204	Maintain high standard of patient services

CORE COMPETENCIES (750 Hours)

Core competency units in CAREGIVING NC II Qualifications

PROVIDE CARE AND SUPPORT TO INFANTS AND TODDLERS (HCS323301) – This unit covers the knowledge, skills and  attitudes required to provide care and support to infants and toddlers ages from birth to three years.

1. Comfort infants and toddlers
   • Tools and equipment are prepared according to the need of the infant/toddler.
   • Distressed infants and toddlers are responded to based on appropriate methods, activity and non-verbal cues.
   • Infants and toddlers are picked up and cuddled according to procedure.
2. Bathe and dress infants and toddlers
   • Infants and toddlers’ vital signs are checked based on procedure.
   • Water quantity and temperature are checked as per requirement.
   • Infants and toddlers are bathed according to procedure.
   • Comforters are made available to infant and toddler when needed.
3. Feed infants and toddlers
   • Infants and toddlers’ feeding bottles are cleaned and sterilized as needed.
   • Milk formula is prepared as prescribed.
4. Put infants and toddlers to sleep
   • Infants and toddlers’ crib is prepared based on procedure.
   • Infants and toddlers are put to sleep based on procedure.
5. Enhance social, physical, intellectual, creative and emotional activities of infants and toddlers
   • Infants and toddlers are exposed to family members, relatives and playmates for communication and interaction purposes.
   • Infants/toddlers are provided with manipulative or creative toys and games as needed.
   • Infants/toddlers are given exercise activities as required.

PROVIDE CARE AND SUPPORT TO CHILDREN (HCS323302) – This unit covers the knowledge, skills and attitudes required to
provide care and support to children between three (3) years old and twelve (12) years old.

1. Instill personal hygiene practices to children
   • Hygiene practices are explained clearly to children based on established procedures.
   • Personal hygiene procedure is demonstrated to children based on health and safety procedures.
   • Children paraphernalia are maintained based on healthy procedures.
2. Bathe and dress children
   • Children’s vital signs are checked before bathing based on procedures.
   • Bathing paraphernalia are prepared as per procedure.
   • Bath water quantity and temperature are checked based on health requirements of the child.
   • Children are assisted in dressing up according to prevailing weather condition
   • Children’s preferences and decisions are acknowledged, respected and followed whenever appropriate and possible
   • Children with difficult behavior in bathing are dealt with appropriately as per procedure.
3. Feed children
   • Nutritional requirements of children are determined according to their developmental stage.
   • Menu is prepared in accordance with children’s nutritional and cultural requirements.
   • Appetizing food and drink are prepared and served sufficiently and appropriately according to the child’s health
     needs and preferences.
   • Children are fed following healthy procedures.

FOSTER THE SOCIAL, INTELLECTUAL, CREATIVE AND EMOTIONAL DEVELOPMENT OF CHILDREN (HCS323303) – This unit covers the knowledge, skills and attitudes required to foster the social, intellectual, creative and emotional development of children from 1-12 years old.

1. Foster children’s independence and autonomy
   • Opportunities to develop self help skills and independence are provided as needed.
   • Children are given opportunities to make choice in appropriate ways taking into consideration their individual differences.
   • Children are encouraged to accept responsibility for their own actions.
   • Opportunities are created for children to participate in decision making.
2. Encourage children to express their feelings, ideas and needs
   • Children are encouraged to express their feelings, ideas and needs based on social norm.
   • Children are provided with activities as means of releasing their feelings according to their interests and needs.
   • Children are encouraged to respect each other’s individual needs, abilities and interest.
3. Stimulate children’s awareness and creativity
   • Children are encouraged to express their imagination and creativity based developmental needs.
   • Children are provided with activities that would support awareness of the range of movements of their own body
     based on developmental needs.
   • Materials and experiences are provided that would stimulate their various senses based on their interests.
   • Experiences that develop and enhance imagination and creativity are provided based on their interests.
4. Foster children’s self esteem and development of self concept
   • Opportunities are provided for children to experience their individual strengths and needs.
   • Acknowledgement and positive support are given based on child experience negative feeling (frustration, aggression,
     depression, fear and anxiety).
   • Activities that present a challenge within the child’s needs and capabilities are provided based on developmental stage.
   • Individual differences are acknowledged and respected based on child’s development stage.
   • Children’s achievements are acknowledged and appreciated based on preference.
   • Children’s positive self-worth and self esteem are enhanced.

FOSTER PHYSICAL DEVELOPMENT OF CHILDREN (HCS323304) – This unit covers the knowledge, skills and attitudes  required to foster specific physical development of children from 1-12 years old.

1. Enhance physical activities of children
   • Children are provided with tools and equipment based on physical development needs.
   • Children are given exercise or activities based on needs.
2. Create opportunities for children to develop a wider range of physical development
   • Children are provided opportunities to develop their physical skills based on development needs.
   • Children are given the opportunities to develop themselves physically in accordance with resources available.
   • Equipment and tools are made available based on needs.
   • Opportunities for physical development are provided based on child’s stage of growth and development.
   • Children are monitored and encouraged to develop healthy sleeping patterns and practices based on physical needs.
3. Provide experience to support physical development of children
   • Experiences are provided which will develop and enhance physical fitness.
   • Encouragement is given to children to learn to develop habit forming physical activities
   • Ways and means for the child to participate in physical fitness are communicated, modeled and practiced

PROVIDE CARE AND SERVICES TO ELDERLY (HCS323305) – This unit covers the knowledge, skills and attitudes required in
providing support and assistance to maintain quality care for the elderly to meet his/her daily needs including nourishment, mobility, personal hygiene and other support within the plan of care.

1. Establish and maintain an appropriate relationship with the elderly
   • Self introduction by the caregiver to the elderly client is done based on established procedures.
   • Appropriate attitudes such as confidentiality, privacy, courtesy and respect are adhered to and demonstrated towards the elderly based on established procedures.
   • The elderly’s own interest, rights, freedom and decision making are supported and respected based on established
     procedures.
   • Short interpersonal exchanges with the elderly in establishing, developing and maintaining rapport are encouraged.
2. Provide appropriate support to the elderly
   • All support is provided to the elderly in accordance with the elderly’s needs, rights, self determination and individual differences.
   • The elderly is encouraged and supported to participate in ceremonial, cultural, educational, recreational, religious, social, and spiritual activities as appropriately planned.
   • Assistance is provided at all times in order to maintain a safe and healthy environment, including minimizing physical dangers and risk of infections based on established procedures.
   • Proper response to situations of risks to health and safety is provided and maintained based on established procedures.
3. Provide assistance with elderly’s personal care needs
   • Personal preferences are identified in consultation with the elderly and a plan for execution is mapped out based on established procedures.
   • The elderly is supported and encouraged in exercising their rights and personal preferences without compromising their safety and those of others and in accordance with established procedures.
   • Short interpersonal exchanges, clarifying meaning and maintaining interaction to identify the elderly’s preferences are conducted based on established procedures.
   • Time is scheduled to effectively listen to the elderly’s preferences to maximize his/her well being.
4. Provide assistance with the elderly’s personal care needs
   • The elderly’s personal care needs (aids to daily living) are identified and assistance provided.
   • Specific concerns and difficulties in meeting some personal care needs are identified, clarified and modified with the elderly in order to effectively address such concerns and problem needs.
   • Assistive devices for providing assistance for the elderly are identified and used as appropriate.
   • Organizational policies and practices for reporting are followed as appropriate.
   • The elderly’s self esteem and confidence are enhanced.
   • Provisions for interaction between the elderly and the community are researched and developed.
   • Developmental and progressing personal care needs are identified, acknowledged and provided for as appropriate.
   • Empathy is demonstrated in supporting and caring for the elderly’s feelings of grief and loss.

PROVIDE CARE AND SUPPORT TO PEOPLE WITH SPECIAL NEEDS (HCS323306) – This unit covers the knowledge, skills and attitudes required in providing support and assistance to maintain quality care for people with special needs to be able to enhance their abilities to communicate and be independent; responding to the physical, medical, health and safety, personal care and home maintenance requirements of people with disabilities.

1. Establish and maintain appropriate relationship with people with special needs
   • All dealings with people with special needs are aimed at generating a trusting relationship which include protecting confidentiality, privacy, individual choices and the right to decision making.
   • Respect for individual differences is demonstrated in all dealings with people with special needs.
   • Support for the interests, rights and decision making of people with special needs is demonstrated in all dealings.
   • People with special needs are actively encouraged and supported to communicate ideas, feelings and preferences.
2. Provide appropriate support to people with special needs
   • All support to people with special needs are provided in accordance with their needs, rights and self determination.
   • Assistance is provided to people with disabilities according to the employment organization guidelines.
   • Information required by people with special needs are identified and provided.
   • Reactions and limitations regarding differences are recognized and appropriate assistance is sought to ensure that the rights of people with special needs are upheld.
3. Assist in maintaining well being of people with special needs.
   • People with special needs are provided with support in maintaining a clean, safe and comfortable environment.
   • Situations of risk to health and safety are responded to in accordance with established and approved health and safety procedures.
   • People with special needs are actively encouraged to practice self expression.
   • Rights and responsibilities of people with special needs are discussed with them professionally and in a non-threatening and non-critical ways.
   • Strategies are developed for people with special needs to assert self terms of accomplishments and achievements.

MAINTAIN A HEALTHY AND SAFE ENVIRONMENT (HCS323307) – This unit covers the knowledge, skills and attitudes required to maintain various aspects in home maintenance taking into consideration health and safety environment.

1. Maintain a clean and hygienic environment
   • Cleaning occurs as an ongoing process as per regulations.
   • Appropriate cleaning agents, tools and equipment are used in accordance with established procedures.
   • Infection control procedures are followed according to established procedures.
   • Ventilation, lighting and heating/cooling are adequately maintained.
   • Personal hygiene/health procedures are adhered to at all times.
   • Beds and beddings are cleaned to conform to health, hygiene and safety requirements as relevant.
2. Provide a safe environment
   • Organizational policies and procedures on safety are implemented as required.
   • Environment protection policy is implemented.
   • Tools, equipment, toys and games are appropriate to the age of the child.
   • Equipment is selected, checked and maintained to ensure safety.
   • The environment is set up to ensure safety of the client.
   • Area is checked for hazards and risks reduction strategies are implemented
   • Fire exits are kept unobstructed
   • Disposal of waste materials is conducted in a safe and hygienic way
   • Cleaning materials are stored safely
3. Supervise the safety of clients
   • Clients are supervised in accordance with legal requirements and regulations.
   • Rules for safe play are explained, modeled and implemented.
   • Direct contact with individuals/group is maintained.
   • Potential risks are identified and acted upon to prevent/minimize risks.
   • Hazards and potential hazards in the environment are identified and clients are informed accordingly.
   • Emergencies and evacuation procedures are discussed and practiced with clients.
   • Supervision is used as an opportunity to interact with clients.

RESPOND TO EMERGENCY (HCS323308) – This unit covers the knowledge, skills and attitudes required to respond to emergencies which include various aspects of disease control and prevention and emergency measures that can be administered effectively.

1. Implement procedures for infection control and prevention
   • Exclusion guidelines for children and others suffering from an infectious condition are followed.
   • Hygiene and health principles are implemented in care practice.
   • Infection control guidelines are followed.
2. Recognize and respond to signs of potential illness
   • Signs of potential illness are reported.
   • Medical assistance is sought as necessary according to policies and procedures.
   • Clients and relatives are informed as soon as possible.
   • Client is comforted and settled.
3. Respond to emergencies and accidents
   • The safety of self and others is ensured.
   • Immediate First Aid is provided as required.
   • Strategies to calm, reassure and comfort clients are implemented.
   • Details of emergency are recorded and reported accurately.
   • Information is provided to others according to established policies.
   • Emergencies and accidents are responded to according to the established guidelines and legislative requirements.
4. Administer medication within guidelines
   • Medication is administered according to organizational policies and legislative requirements.
   • Medication is stored according to requirements.
   • Medication is checked for name, instructions and use by date.
   • All administered medications are documented in accordance with requirements.
5. Respond to threats and situations of danger
   • Remove client from threat/danger or remove danger/threat from client.
   • The level of immediate danger is assessed and the situation is reported to an appropriate person.
   • Appropriate emergency procedures are implemented to ensure the safety of children and workers.

CLEAN LIVING ROOM, DINING ROOM, BEDROOMS, TOILETS, BATHROOMS AND KITCHEN (HCS323309) – This unit covers the knowledge, skills, and attitudes required to perform home management by providing clean, secure and safe environment.

1. Clean surfaces and floors
   • Appropriate removal/cleaning equipment, supplies, materials, procedures and techniques are used in accordance with soil and litter types and established procedures.
   • All wastes are removed from surface based on procedures.
   • Suitable maintenance procedures is selected and applied based on identified floor types and surface textures.
   • Cleaning, polishing and sweeping are performed according to standard operating procedures.
   • Cleaning, polishing and sweeping equipment, supplies and materials are used following safety procedures and manufacturer’s specifications.
   • Cleaning/polishing equipment are cleaned after use in accordance with relevant safety procedures and manufacturer’s instructions.
   • All cleaning, polishing, sweeping materials and equipment are stored as per standard operating procedures (SOPs).
   • Routine maintenance is carried out as per SOPs.
2. Clean furnishing and fixtures
   • Furnishings and fixtures are cleaned in accordance with standard operating procedures.
   • Furniture positioned based on comfort and convenience and room lay out.
   • Equipment is cleaned after use in accordance with relevant safety and manufacturer’s instructions.
   • All cleaning materials and equipment are stored following SOPs.
   • Routine maintenance is carried out or arranged as per standard operating procedures.
3. Make up beds and cots
   • Mattress is aired, freed from and vacuumed in accordance with SOPs.
   • Soiled linens an pillowcases are replaced in accordance with SOPs.
   • Linens are centered and mitered when replaced as per SOPs.
   • Beds and cots are made-up according to prescribed procedure.
4. Clean toilet and bathroom
   • Ceilings and walls are cleaned in accordance with standard operating procedures and techniques.
   • Window edges and sills are wiped clean in accordance with standard operating procedures.
   • Bath tub, lavatory and toilet bowls are scrubbed and disinfected in accordance with standard operating procedures
     and techniques.
   • Accessories are washed and cleaned in accordance with standard operating procedures and techniques.

WASH AND IRON CLOTHES, LINEN AND FABRIC (HCS323310) – This unit covers the knowledge, skills and attitudes required  to perform home management by providing clean, safe environment.

1. Check and sort clothes, linens and fabrics
   • Soiled clothes, linen and fabrics are sorted according to texture, color, size and defects.
   • Sorted items are prioritized according to the cleaning process required ad the urgency of the item.
   • Defective clothing, linen and fabric are sewn/darned using appropriate threads and stitches.
2. Remove stains
   • Personal protective paraphernalia are worn in accordance with standard operating procedures (SOPs).
   • Stain removing agents and chemicals are used in accordance with manufacturer’s instruction.
   • Stains are treated and removed using correct chemicals or agents.
   • All stain removing agents and chemicals are stored following safety procedures.
3. Prepare washing equipment and supplies
   • Laundry area is cleaned and made ready at all times.
   • Laundry supplies and materials are prepared and made available at all times.
   • Washing machine is checked and prepared for operation per manual procedures.
4. Perform laundry
   • Correct laundry method is selected as per SOPs.
   • Clothes, linen and fabric are washed according to the labeling codes and washing instructions.
   • Laundry equipment is used in accordance with manufacturer’s instruction.
   • Clothing, linen and fabric are freed from stain, dirt and unpleasant odor after washing based on procedures.
   • Washed clothes, linen and fabric are sun-dried/machine dried as per instructions.
   • Dried clothes, linen and fabric are freed from unpleasant odor and static cling.
   • Washing area is cleaned in accordance with safety and health procedures.
   • Equipment is cleaned after use in accordance with manufacturer’s instructions.
   • All cleaning materials and equipment are stored following safety procedures.
   • Routine maintenance is carried out or arranged as per standard operating procedures.
5. Dry clothes, linen and fabric
   • Washed clothes, linen and fabric are dried according to procedures.
   • Drying machine is prepared according to procedure.
   • Dried clothes, linen and fabric are removed when dryer bell rings or stops to prevent wrinkles and to minimize need for ironing.
   • Clothes, linen and fabric are dried without wrinkles according to procedures.
6. Iron clothes, linens and fabrics
   • Ironing is done in accordance to the standard procedures
   • Ironed clothes, linens and fabrics are folded, placed in a hanger and stored in designated cabinets as per instructions.
   • Ironing equipment and materials are stored in the appropriate area following safety procedures.

PREPARE HOT AND COLD MEALS/FOOD (HCS323311) – This unit covers the knowledge, skills and attitudes in cooking basic
hot food and cold meals. It includes preparation of ingredients, cooking meals and dishes according to recipes, present, prepare cooked dishes/sauces, preparation of appetizers, butter designs, desserts, salads, sandwiches, sauces, dressing garnishes and preparing centers pieces.

1. Prepare ingredients according to recipes
   • Ingredients are purchased in accordance with purchase list.
   • “Mise en place” is checked as per SOPs.
   • Thawing is prepared according to thawing procedures.
   • Meat are prepared according to procedures and prescribed recipe.
   • Vegetables are prepared according to the manner of preparation.
   • Seafood are prepared according to method of preparation.
2. Cook meals and dishes according to recipes
   • Soup is cooked as per menu.
   • Vegetable dishes are cooked according to recipe.
   • Meat dishes are cooked according to culinary Method.
   • Poultry and game dishes are cooked according to recipe.
   • Sea food dishes are cooked according to recipe
   • Egg dishes are cooked according to client’s preference
   • Pasta grain and farinaceous dishes are cooked according to recipe
3. Present cooked dishes
   • Serving portion is standardized.
   • Presentation of cooked dishes are developed and corrected in accordance with SOPs.
   • Food quality is maintained and checked as per SOPs.
   • Time and temperature condition of foods is ensured before serving based on freezing temperature.
4. Prepare sauces, dressings and garnishes
   • Materials, equipment/utensils are prepared prior to preparation of sauces, dressings and garnishes as per SOPs.
   • Sauces, garnishes, hot and cold dressing are prepared as per SOPs.
5. Prepare Appetizers
   • D’oeuvres are prepared according to requirement and
     preference of client.
     5.2 Canape’s are prepared according to requirement for
     preference of client.
     5.3 Finger foods are prepared according to requirement or
     preference of client.
6. Prepare desserts and salads
   • Materials, equipment/utensils used for cooking are prepared as per SOPs.
   • Sherbets, ices and ice cream are prepared in accordance with prescribed procedures.
   • Fruit desserts are prepared as per prescribed procedures.
   • Pastry desserts are prepared as per prescribed procedures.
   • Mousse is prepared as per prescribed procedures.
   • Cold salads and molded salads are prepared as per prescribed procedures.
7. Prepare sandwiches
   • Hot sandwiches are prepared as per SOPs.
   • Cold dressings are prepared as per SOPs.
   • Hot sauces are prepared as per SOPs.
   • Cold sauces are prepared as per SOPs.
8. Store excess foods and ingredients
   • Unconsumed food are stored according to procedures.
   • Excess ingredients are stored according to client’s requirement.
   • Proper method of refrigeration and proper storing of dry food is implemented as per SOPs.
   • Wet and dry food ingredients are properly stored as per SOPs.
9. Convert unconsumed cooked food
   • Unconsumed cooked food is converted/transformed into new dishes as per SOPs.
   • Unconsumed cooked food is store/frozen at temperature of zero degrees and in accordance with SOPs.
   • Packed/wrapped uncooked food are frozen at zero degrees F temperature and in accordance with SOPs.
   • Packed/wrapped food for storage is prepared as per SOPs.
   • Uncooked food is maintained at proper temperature and as per SOPs.

COMMON COMPETENCIES(18 Hours)

Common competency units comprising qualifications in CAREGIVING NC II

IMPLEMENT AND MONITOR INFECTION CONTROL POLICIES AND PROCEDURES (HCS323201) – This unit is concerned with infection control responsibilities of employees with supervisory accountability to implement and monitor infection control policy and procedures in a specific work unit or team within an organization. This unit does not apply to a role with organization-wide responsibilities for infection control policy and procedure development, implementation or monitoring.

1. Provide information to the work group about the organization’s infection control policies and procedures
   • Relevant information about the organization’s infection control policy and procedures, and applicable industry codes of practice are accurately and clearly explained to the work group.
   • Information about identified hazards and the outcomes of infection risk assessments is regularly provided to the work group.
   • Opportunity is provided for the work group to seek further information on workplace infection control issues and practices.
2. Integrate the organization’s infection control policy and procedure into work practices
   • Infection control policy and procedures are implemented by supervisor and members of the work group.
   • Liaison is maintained with person responsible for organization wide infection control.
   • The Supervisor’s coaching support ensures that individuals/teams are able to implement infection control
     practices.
   • Work procedures are adopted to reflect appropriate infection control practice.
   • Issues raised through consultation are dealt with and resolved promptly or referred to the appropriate personnel for resolution.
   • Workplace procedures for dealing with infection control risks and hazardous events are implemented whenever necessary.
   • Employees are encouraged to report infection risks and to improve infection control procedures.
3. Monitor infection control performance and implement improvements in practices
   1. Infection control hazardous events are investigated promptly to identify their cause in accordance with organization policy and procedures.
   2. Work procedures to control infection risks are monitored to ensure compliance.
   3. Work procedures are regularly reviewed and adjusted to ensure improvements in infection control practice.
   4. Supervisor provides feedback to team and individuals on compliance issues, changes in work procedures and infection control outcomes.
   5. Training in work procedures is provided as required to ensure maintenance of infection control standards.
   6. Inadequacies in work procedures and infection control measures are identified, corrected or reported to designated
      personnel.
   7. Records of infection control risks and incidents are accurately maintained as required.
   8. Aggregate infection control information reports are used to identify hazards, to monitor an improve risk control methods and to indicate training needs.

RESPOND EFFECTIVELY TO DIFFICULT/CHALLENGING BEHAVIOR (HCS323202) – This unit covers the knowledge, skills and attitudes to effectively respond to difficult or challenging behavior of patient.

1. Plan responses
   • Responses are planned to instances of difficult or challenging behavior to maximize the availability of other appropriate staff and resources.
   • Specific manifestations of difficult or challenging behavior are identified and strategies appropriate to these behaviors are planned as required.
   • Safety of self and others is given priority in responding to difficult or challenging behavior according to institutional policies and procedures.
2. Apply response
   • Difficult or challenging behavior is dealt with promptly, firmly and diplomatically in accordance with institutional policy and procedures.
   • Communication is used effectively to achieve the desired outcomes in responding to difficult or challenging behavior.
   • Appropriate strategies are selected to suit particular instances of difficult or challenging behavior.
3. Report and review incidents
   • Incidents are reported according to institutional polices and procedures.
   • Incidents are reviewed with appropriate staff and suggestions appropriate to area of responsibility are made.
   • Debriefing mechanisms and other activities are used and participated in.
   • Advice and assistance is sought from legitimate sources when appropriate.

APPLY BASIC FIRST AID (HCS323203) – This unit covers the knowledge, skills and attitudes required to provide an initial response where First Aid is required. In this unit it is assumed that the First Aider is working under supervision and/or according to established workplace First Aid procedures and policies.

1. Assess the situation
   • Physical hazards to self and casualty’s health and safety are identified.
   • Immediate risks to self and casualty’s occupational health safety (OSH) are minimized by controlling the hazard in accordance with OSH requirements.
   • Casualty’s vital signs and physical condition are assessed in accordance with workplace procedures.
2. Apply basic first aid techniques
   • First Aid management is provided in accordance with established First Aid procedures.
   • Casualty is reassured in a caring and calm manner and made comfortable using available resources.
   • First Aid assistance is sought from others in a timely manner and as appropriate.
   • Casualty’s condition is monitored and responded to in accordance with effective First Aid principles and workplace procedures.
   • Details of casualty’s physical condition, changes in conditions, management and response are accurately recorded in line with organizational procedures.
   • Casualty management is finalized according to his/her needs and First aid principles.
3. Communicate details of the incident
   • Appropriate medical assistance is requested using relevant communication media and equipment.
   • Details of casualty’s condition and management activities are accurately conveyed to emergency services/relieving
     personnel.
   • Reports to supervisors are prepared in a timely manner, presenting all relevant facts according to established company procedures.

MAINTAIN HIGH STANDARDS OF PATIENT SERVICES (HCS323204) – This unit covers the knowledge, skills and attitudes required in the maintenance of high standards of patient services.

1. Communicate appropriately with patients
   • Effective communication strategies and techniques are identified and used to achieve best patient service outcomes.
   • Complaints are responded to in accordance with organizational policy to ensure best service to patients.
   • Complaints are dealt with in accordance with established procedures.
   • Interpreter services are accessed as required.
   • Action is taken to resolve conflicts either directly, where a positive outcome can be immediately achieved, or by referral to the appropriate personnel.
   • Participation in work team is constructive and collaborative and demonstrates an understanding of own role.
2. Establish and maintain good interpersonal relationship with patients
   • Rapport is established to ensure the service is appropriate to and in the best interests of patients.
   • Effective listening skills are used to ensure a high level of effective communication and quality of service.
   • Patient concerns and needs are correctly identified and responded to responsibility and accordingly established
     procedures and guidelines.
   • Effectiveness of interpersonal interaction is consistently monitored and evaluated to ensure best patient service outcomes.
3. Act in a respectful manner at all times
   • Respect for differences is positively, actively and consistently demonstrated in all work.
   • Confidentiality and privacy of patients is maintained.
   • Courtesy is demonstrated in all interactions with patients, visitors, carers and family.
   • Assistance with the care of patients with challenging behaviors is provided in accordance with established
     procedures.
   • Techniques are used to manage and minimize aggression.
4. Evaluate own work to maintain a high standard of patient service
   • Advice and assistance is received or sought from appropriate sources on own performance.
   • Own work is adjusted, incorporating recommendations that address performance issues, to maintain the agreed standard of patient support.

BASIC COMPETENCIES(18 Hours)

Basic competency units qualifications in CAREGIVING NC II

PARTICIPATE IN WORKPLACE COMMUNICATION (500311105) – This unit covers the knowledge, skills and attitudes
required to gather, interpret and convey information in response to workplace requirements..

1. Obtain and convey workplace information.
   • Specific and relevant information is accessed from appropriate sources
   • Effective questioning, active listening and speaking skills are used to gather and convey information
   • Appropriate medium is used to transfer information and ideas
   • Appropriate non-verbal communication is used
   • Appropriate lines of communication with supervisors and colleagues are identified and followed
   • Defined workplace procedures for the location and storage of information are used
   • Personal interaction is carried out clearly and concisely
2. Participate in workplace meetings and discussions
   • Team meetings are attended on time
   • Own opinions are clearly expressed and those of others are listened to without interruption
   • Meeting inputs are consistent with the meeting purpose and established protocols
   • Workplace interactions are conducted in a courteous manner
   • Questions about simple routine workplace procedures and matters concerning working conditions of employment are tasked and responded to
   • Meetings outcomes are interpreted and implemented
3. Complete relevant work related documents.
   • Range of forms relating to conditions of employment are completed accurately and legibly
   • Workplace data are recorded on standard workplace forms and documents
   • Basic mathematical processes are used for routine calculations
   • Errors in recording information on forms/ documents are identified and properly acted upon
   • Reporting requirements to supervisor are completed according to organizational guidelines

WORK IN TEAM ENVIRONMENT (500311106) – This unit covers the skills, knowledge and attitudes to identify role and responsibility as a member of a team..

1. Describe team role and scope
   • The role and objective of the team is identified from available sources of information
   • Team parameters, reporting relationships and responsibilities are identified from team discussions and appropriate  external sources
2. Identify own role and responsibility within team
   • Individual role and responsibilities within the team environment are identified
   • Roles and responsibility of other team members are identified and recognized
   • Reporting relationships within team and external to team are identified
3. Work as a team member
   • Effective and appropriate forms of communications used and interactions undertaken with team members who contribute to known team activities and objectives
   • Effective and appropriate contributions made to complement team activities and objectives, based on individual skills and competencies and workplace context
   • Observed protocols in reporting using standard operating procedures
   • Contribute to the development of team work plans based on an understanding of team’s role and objectives and individual competencies of the members.

PRACTICE CAREER PROFESSIONALISM (500311107) – This unit covers the knowledge, skills and attitudes in promoting career growth and advancement.

1. Integrate personal objectives with organizational goals.
   • Personal growth and work plans are pursued towards improving the qualifications set for the profession
   • Intra and interpersonal relationships are maintained in the course of managing oneself based on performance
     evaluation
   • Commitment to the organization and its goal is demonstrated in the performance of duties
2. Set and meet work priorities.
   • Competing demands are prioritized to achieve personal, team and organizational goals and objectives.
   • Resources are utilized efficiently and effectively to manage work priorities and commitments
   • Practices along economic use and maintenance of equipment and facilities are followed as per established procedures
3. Maintain professional growth and development.
   • Trainings and career opportunities are identified and availed of based on job requirements
   • Recognitions are sought/received and demonstrated as proof of career advancement
   • Licenses and/or certifications relevant to job and career are obtained and renewed

PRACTICE OCCUPATIONAL HEALTH AND SAFETY PROCEDURES (500311108) – This unit covers the outcomes  required to comply with regulatory and organizational requirements for occupational health and safety.

1. Identify hazards and risks
   • Safety regulations and workplace safety and hazard control practices and procedures are clarified and explained based on organization procedures
   • Hazards/risks in the workplace and their corresponding indicators are identified to minimize or eliminate risk to coworkers, workplace and environment in accordance with organization procedures
   • Contingency measures during workplace accidents, fire and other emergencies are recognized and established in accordance with organization procedure
2. Evaluate hazard and risks
   • Terms of maximum tolerable limits which when exceeded will result in harm or damage are identified based on threshold limit values (TLV)
   • Effects of the hazards are determined
   • OHS issues and/or concerns and identified safety hazards are reported to designated personnel in accordance with workplace requirements and relevant workplace OHS legislation
3. Control hazards and risks
   • Occupational Health and Safety (OHS) procedures for controlling hazards/risks in workplace are consistently followed
   • Procedures for dealing with workplace accidents, fire and emergencies are followed in accordance with organization OHS policies
   • Personal protective equipment (PPE) is correctly used in accordance with organization OHS procedures and practices
   • Appropriate assistance is provided in the event of a workplace emergency in accordance with established organization protocol
4. Maintain occupational health and safety awareness
   • Emergency-related drills and trainings are participated in as per established organization guidelines and procedures
   • OHS personal records are completed and updated in accordance with workplace requirements

List of Schools that offer TESDA Courses for CAREGIVING NC II

• 5 EA Training and Development Center (Rizal)
• Abada College – Pinamalayan (Occidental Mindoro)
• ABE International College of Business and Accountancy – Urdaneta City (Pangasinan)
• Abest Resource Development (Pasay City)
• ABQ International Health and Social Services Caregiver Program and Consultancy (Cebu)
• Absolute Health Care Institute – Calapan City (Oriental Mindoro)
• Absolute Health Care Institute Lipa City (Batangas)
• Academia De Sta. Cecilia Foundation (Pangasinan)
• Achievers ITraining & Development Center (Pampanga)
• ACTEC Bacoor Cavite (Cavite)
• ACTEC Caloocan City (Caloocan)
• ADAM’s Foundation Ligao Albay (Albay)
• Adamson University (Manila)
• Advent Caregiver School (Laguna)
• Adventist Hospital – Palawan (Palawan)
• Adventist University of the Philippines (Cavite)
• Advocates Academic College Benguet (Benguet)
• Agusan Institute of Technology (Agusan Del Norte)
• Alaminos School of Arts and Trades (Pangasinan)
• AMA Computer College – Gensan (Sarangani)
• AMA Computer College – Lucena City (Quezon)
• AMA Computer College – Pangasinan (Pangasinan)
• AMA Computer College Caloocan City (Caloocan)
• AMA Computer College Cebu City (Cebu)
• AMA Computer College Dasmariñas (Cavite)
• AMA Computer College Legazpi City (Albay)
• AMA Computer College Leyte (Leyte)
• AMA Computer College Lipa City (Batangas)
• AMA Computer College Naga City (Camarines Sur)
• AMA Computer College Negros Oriental (Negros Oriental)
• AMA Computer College Sta. Mesa Manila (Manila)
• AMA Computer College Zamboanga City (Zamboanga City)
• AMA Computer Learning Center of Tacloban City (Leyte)
• Ama Education Corporation (Pasig)
• AMA School of Medicine – East Rizal (Rizal)
• Andres Bonifacio College (Zamboanga Del Norte)
• Angeles University Foundation (Pampanga)
• Antonia Vargas Salino School Foundation (Leyte)
• Aparri Polytechnic Institute (Cagayan Valley)
• Appleyard and Hoffman’s Care Training Center Camarines Norte (Camarines Norte)
• Aquinas University of Legazpi (Albay)
• Arellano University (Manila)
• Arriesgado College Foundation (Davao Del Norte)
• Arteche National Agricultural School (ANAS) Arteche Campus (Eastern Samar)
• Arteche National Agricultural School (ANAS) Oras Campus (Eastern Samar)
• Asia Best Career Training Center (Pasig)
• Asia Pacific Caregiver and Healthcare Training Center (Quezon City)
• Asia Pacific College of Advanced Studies (Bataan)
• Asia Pacific Institute of Health Sciences Foundation Imus (Cavite)
• Asian Caregiver Enrichment Training Center for Canada (Davao Del Sur)
• Asian Caregiving & Technology Education Centers – Bacoor (Cavite)
• Asian Caregiving and Technology Education Center – Apalit (Pampanga)
• Asian Caregiving and Technology Education Centers (ACTEC CUBAO) (Quezon City)
• Asian Caregiving and Technology Education Centers (Quezon City)
• Asian Caregiving and Technology Education Centers Las Piñas City (Las Pinas)
• Asian College Foundation (Agusan Del Norte)
• Asian College Foundation Butuan City (Agusan Del Norte)
• Asian College of Science and Technology – Pampanga (Pampanga)
• Asian College of Science and Technology Foundation – Dumaguete (Negros Oriental)
• Asian College of Science and Technology Foundation – Sorsogon City (Sorsogon)
• Asian College of Science and Technology Foundation Dumaguete (Negros Oriental)
• Asian College of Science and Technology Foundation Laguna (Laguna)
• Asian College of Science and Technology Foundation Mandaluyong (Mandaluyong)
• Asian College of Technology International Educational Foundation (Cebu)
• Asian Comprehensive Technical School (North Cotabato)
• Asian Science and Technology Institute Malabon City (Malabon)
• Asiantouch International Training Institute Manila (Manila)
• Aurora Polytechnic College (Aurora)
• Baguio Central University (Baguio)
• Baguio City School of Arts and Trades (Baguio)
• Baguio School of Business Technology (Baguio)
• Balian Community College (Laguna)
• Beatitudes Technological and Theological College Foundation (Cavite)
• Belen B. Francisco Foundation Albay (Albay)
• Benedict College of Cotabato (Cotabato City)
• Bermuda Foundation (Zamboanga Del Sur)
• Biancia Carreon College Foundation (Zanboanga Del Sur)
• Bicol College (Albay)
• Bicol Region General Hospital and Geriatric Medical Center (Camarines Sur)
• Biyaya Polytechnic Academy (Cavite)
• Blancia College Foundation (Zamboanga Del Sur)
• Blessed Mother College (Misamis Oriental)
• Blue Phenix Skills Training Center Corporation (Baguio)
• BMC College Cebu City (Cebu)
• Bohol Island State University – Calape (Bohol)
• Brent Hospital and College (Zamboanga City)
• Bright Horizons Caregiver Training Hub and Technical School (Misamis Oriental)
• Bright International Special School of Urdaneta (Pangasinan)
• Britech College Cebu (Cebu)
• Brokenshire College SOCSARGEN (Sarangani)
• Brokenshire College Toril Davao City (Davao Del Sur)
• Bugallon School of Health and Technical Institute (Pangasinan)
• C.P.V. Philippines Training Center Tagudin Branch (Ilocos Sur)
• Cainta Catholic College (Rizal)
• Calamba Doctors College (Laguna)
• Calayan Educational Foundation (Quezon)
• Camarines Training Educational Center (Camarines Norte)
• Can-Care Technical Vocational Education Training Institute (Bohol)
• CAP Training and Assessment Center (Paranaque)
• Capas Caregiver Training Institute (Tarlac)
• Capt. Wilijado P. Abuid Foundation (Pasay City)
• Care for the Elderly Technical Training Center (Davao Del Sur)
• Caregiver International Network (Occidental Mindoro)
• Caregivers Home and Health Care of Excellence (Negros Occidental)
• Carenet Healthcare Institute (Makati)
• Careworld Philippines Cavite (Cavite)
• Carthel Science Educational Foundation – Dagupan City (Pangasinan)
• Carthel Science Educational Foundation (Tarlac)
• Casaul Technological Institute (Albay)
• Catanduanes Institute of Technology Foundation (Catanduanes)
• Cavite School of St. Mark (Cavite)
• Cebu Center for Skills Development and Training (Cebu)
• Cebu Roosevelt Memorial College (Cebu)
• Center for Healthcare Professionals Cebu (Cebu)
• Center for Healthcare Professions – Lucena City (Quezon)
• Center for Healthcare Professions Butuan (Agusan Del Norte)
• Center for Healthcare Professions Dagupan (Pangasinan)
• Central Cotabato Colleges (North Cotabato)
• Cherwai School of Skills (Kalinga)
• Child Jesus College Caloocan (Caloocan)
• Chinese General Hospital Colleges (Manila)
• Christ the King College – Calbayog City (Samar)
• Christian Colleges of Southeast Asian Foundation (Davao Del Sur)
• Christian Samaritan Health Services and Technical School (Misamis Oriental)
• Chronicles Institute of Isabela (Isabela)
• CICOSAT Colleges (La Union)
• Cleverlearn English Language Institute (Cebu)
• CLS Skills and Learning Institute (Quezon)
• Colegio De Amore (Cavite)
• Colegio De La Salle Fondation De Tacloban (Lyte)
• Colegio de Los Baños (Laguna)
• Colegio de San Gabriel Arcangel Bulacan (Bulacan)
• Colegio De San Jose Malolos (Bulacan)
• Colegio de San Lorenzo Ruiz de Manila – Catarman (Northern Samar)
• Colegio De San Lorenzo Ruiz De Manila of Tacloban (Leyte)
• Colegio de Sta. Teresa de Avila Foundation (Quezon City)
• College of Business, Education, Science and Technology (Isabela)
• College of Our Lady of Mt. Carmel – Pampanga (Pampanga)
• College of St. Catherine Quezon City (Quezon City)
• College of the Holy Spirit of Manila (Manila)
• Community General Hospital Educational and Science Foundation (Laguna)
• Corazon C. Ortega Skills Training Center for Women (La Union)
• Corinth Global Japanese Language and Culture Skills Training and Assessment Center (Paranaque)
• CPV Vigan Ilocos Sur (Ilocos Sur)
• CRDP Caregiver School Cebu (Cebu)
• D’World HRDC Cavite (Cavite)
• Da Vinci Allied Health Sciences Training Institute (Marikina)
• Dagupan Colleges Foundation (Pangasinan)
• Data Center College of the Philippines Baguio (Baguio)
• Data Center College of the Philippines of Bangued – (Abra)
• Data Center College of the Philippines of Laoag City (Ilocos Norte)
• Data Center College of the Philippines of Vigan City (Ilocos Sur)
• Davao Central College (Davao Del Sur)
• Davao Oriental Polytechnic Institute (Davao Oriental)
• De Ocampo Memorial College (Manila)
• Dela Salle John Bosco College (Surigao Del Sur)
• Delmark Global Academy – Mt. Province (Mountain Province)
• Dimensional Door Caregiver Training Center (Cavite)
• Dipolog City Institute of Technology (Zamboanga Del Norte)
• Dipolog Medical Center College Foundation (Zamboanga Del Norte)
• Dipolog School of Fisheries (Zamboanga Del Norte)
• Diversified Global Career Training Center (La Union)
• Divine Colleges of Malolos City (Bulacan)
• Divine Life Institute of Cebu (Cebu)
• Divine Mercy College Foundation Caloocan (Caloocan)
• Divine Polytechnic College (Bulacan)
• DKRS International Caregiver Center (Cavite)
• DMMC Institute of Health Sciences (Batangas)
• Dr. Carlos S. Lanting College (Quezon City)
• Dr. Francisco L. Calingasan Memorial Colleges Foundation (Batangas)
• Dr. Gloria D. Lacson Foundation College (Nueva Ecija)
• Dr. Yanga’s Colleges Bulacan (Bulacan)
• El David Institute of Technology (North Cotabato)
• Elisa R. Ochoa Memorial-Northern Mindanao School of Midwifery (Agusan Del Norte)
• Emar Human and Environmental College (Davao Del Sur)
• Emilio Aguinaldo College (Manila)
• Emilio Aguinaldo Educational Corporation (Manila)
• Emmanuel Healthcare Skills Training and Assessment Center (Manila)
• Emperor International Training and Assessment Center (Rizal)
• Enhance Training & Development (Valenzuela City)
• Erda-Tech Foundation (Manila)
• eSeal Academy Calaca Batangas (Batangas)
• ESLFLEX.COM, Inc. (Cebu)
• Evangeline Ferrer Fermo School of Excellence (Camarines Norte)
• Everbloom Professional Healthcare Institute (Pangasinan)
• Everbright International Academy (Cavite)
• Everbright International Caregiver Academy (Cavite)
• Extendicare Training Center (Pangasinan)
• F. L. Vargas College Cagayan (Cagayan Valley)
• Faith and Love Learning Center (La Union)
• Family Care Training Center and Development Corporation (Isabela)
• Family Care Training Center and Development Corporation La Union (La Union)
• Felipe R. Verallo Memorial Foundation (Cebu)
• Fernandez College of Arts and Technology Bulacan (Bulacan)
• Fil-Canadian Training and Development Center for Caregiver Guadalupe (Makati)
• Fil-Canadian Training and Development Center for Caregivers – General Santos City (Sarangani)
• Fil-Canadian Training and Development Center for Caregivers – Ilocos Sur (Ilocos Sur)
• Fil-Canadian Training and Development Center for Caregivers – Kidapawan City (North Cotabato)
• Fil-Canadian Training and Development Center for Caregivers – Lucena City (Quezon)
• Fil-Canadian Training and Development Center for Caregivers – Pangasinan (Pangasinan)
• Fil-Canadian Training and Development Center for Caregivers Davao City (Davao Del Sur)
• Fil-Canadian Training and Development Center for Caregivers Tagbilaran City (Bohol)
• Fil-Canadian Training and Development Center Naga City (Camarines Sur)
• Fil-Canadian Training and Development Centers – Kidapawan City (Cotabato)
• Fil-Canadian Training Cebu City (Cebu)
• Fil-Canadian Training Development Center Cotabato City (Cotabato City)
• Fil-Canadian Training Legazpi City (Albay)
• Fil-Canadian Training Tuguegarao (Cagayan Valley)
• Fil-International School for Caregivers (Laguna)
• Fine International Training and Assessment Center (Makati)
• First Gateway Scholastic Colleges (Nueva Vizcaya)
• First Gateway Training Center Philippines (Nueva Vizcaya)
• Franciscans of Our Lady of the Poor Institute (Sultan Kudarat)
• Gabriel Taborin College of Davao Foundation (Davao Del Sur)
• Glan School of Science and Technology (Sarangani)
• Global Career Access Training Institute (Rizal)
• Global Filipino Technical School (Pangasinan)
• Globalcare Foundation for Lifelong Learning (Taguig)
• Globalink Caregiver Training Center (Ilocos Sur)
• Gold Lane International Training Skills (Pasay City)
• Golden Gate Colleges Batangas (Batangas)
• Golden West College Pangasinan (Pangasinan)
• Grace Mission College (Occidental Mindoro)
• HMIJ Philippine Islamic College (Zamboanga City)
• Holy Child Colleges of Butuan (Agusan Del Norte)
• Holy Rosary College of Sta. Rosa Laguna (Laguna)
• Holy Rosary Human Resource Development Foundation (Leyte)
• I Learn Center (Quezon City)
• ICCT Colleges Foundation – Cainta (Rizal)
• IETI College of Science and Technology – San Pedro (Laguna)
• Ifugao State University (Ifugao)
• Ifugao Technical Training Institute (Ifugao)
• IGAMA Colleges Foundation (Ilocos Norte)
• Ilead-Medic School for Health Care Sciences (Pampanga)
• Iligan Access Institute of Technology (Lanao Del Norte)
• Iligan Computer Institute (Lanao Del Norte)
• Ilocos Sur Community College (Ilocos Sur)
• Imperium Training Center – Laguna (Laguna)
• Imperium Training Center (Nueva Ecija)
• Infotech Institute of Arts and Sciences – Pasig Branch (Pasig)
• Infotech Institute of Arts and Sciences Makati City (Makati)
• Infotech Institute of Arts and Sciences Mandaluyong Branch (Mandaluyong)
• Institute of Business Science and Medical Arts (Occidental Mindoro)
• Instituto Centro Asia (Pangasinan)
• Integricare Training Institute (Quezon)
• Intercare Training School (Misamis Oriental)
• International Direct Placement Specialist (Caloocan)
• International Electronics and Technical Institute College Alabang (Muntinlupa)
• International Health Link Caregiver Training Center – Ozamiz City (Misamis Occidental)
• International Health Link Caregiver Training Center (Lanao Del Norte)
• International Peace Leadership College (Rizal)
• Irene B. Antonio Technological College (Bukidnon)
• Ironrod International Caregiving Training Center (Pangasinan)
• Isabela School of Arts and Trades (Isabela)
• Jamiatu Marawi Al-Islamia Foundation (Lanao Del Sur)
• Jasper Caregiver Training Healthcare (Zamboanga Sibugay)
• JBC Caregiver Training Center (Isabela)
• Jerome Cyril Training Center (Laguna)
• JFK Caregiver Development Center (Ilocos Sur)
• Job4U Training (Quezon City)
• Jose Maria College (Davao Del Sur)
• Jose Navarro Polytechnic College (Leyte)
• Jose Rizal Memorial State University – Siocon Campus (Zamboanga Del Norte)
• Jose Rizal Memorial State University (Zamboanga Del Norte)
• Kingsleigh International School And Colleges (Mandaluyong)
• K-Teknika Knowledge and Skills Development (Bulacan)
• L & B Training and Assessment Center (Cavite)
• La Consolacion University Philippines (Bulacan)
• La Finn’s Scholastica Colleges (La Union)
• La Union Colleges of Nursing, Arts and Sciences (La Union)
• La Union Colleges of Science and Technology (La Union)
• Laak Institute Foundation (Compostela Valley)
• Lady of Lourdes Hospital and Colleges of Caybiga (Caloocan)
• Laguna Northwestern College (Laguna)
• Languages Internationale Center for Skills Enhancement (Makati)
• Larmen De Guia Memorial College Cebu (Cebu)
• Lasam Institute of Technology (Cagayan Valley)
• Leyte Technology and Livelihood Development Productivity Center (Leyte)
• Lifeline Medical & Allied Services (Negros Occidental)
• Lifeline Medical and Allied Services (Negros Oriental)
• Lipa City Colleges (Batangas)
• Lipunan Family Health Center (Misamis Oriental)
• Live for Life Caregiver Training Center (Camarines Sur)
• Luna Goco Colleges (Occidental Mindoro)
• Lyceum of Alabang (Muntinlupa)
• Lyceum of Aparri Cagayan (Cagayan Valley)
• Lyceum of Northern Luzon (Pangasinan)
• Lyceum of Subic Bay (Zambales)
• Lyceum-Northwestern University (Pangasinan)
• Maddela Institute of Technology (Quirino)
• Maila Rosario College (Cagayan Valley)
• Mamahelpers Academy and Excellence Centre (Makati)
• Mandaluyong Manpower and Youth Development Center (Mandaluyong)
• Manila Institute of Technology – Asian Training and Development (Mandaluyong)
• Manuel S. Enverga University Foundation (Quezon)
• Manuel V. Gallego Foundation Colleges (Nueva Ecija)
• Marbel School of Science and Technology (South Cotabato)
• Margaret Training and Development Center (Occidental Mindoro)
• Marian College of Baliuag (Bulacan)
• Marinduque State College (Marinduque)
• Martinez Training Center for Health Services (Caloocan)
• Mary Chiles Hospital (Manila)
• Mary the Queen College of Science and Technology (Quezon City)
• Match Trend Training & Assessment Center (Quezon City)
• McGrace International School Cavite (Cavite)
• Medical Colleges of Northern Philippines (Cagayan Valley)
• Medline International Training Institute of Baguio (Baguio)
• Megabyte College of Science and Technology (Pampanga)
• Megamitch Training Center (Lanao Del Norte)
• Mein College (Zamboanga City)
• Meridian Paramedical and Technical College (Baguio)
• Meridian Paramedical and Technical College Bontoc (Mountain Province)
• Metropolitan Medical Center College of Arts, Science and Technology (Manila)
• Mina De Oro Institute of Science & Technology (Oriental Mindoro)
• Mina de Oro Institute of Science and Technology (Occidental Mindoro)
• Mindero College (Zamboanga Del Sur)
• Miraculous Infant Jesus Academy of Navotas (Navatos)
• Miriam Iloilo Training Center (Iloilo City)
• Misamis Occidental Technological Institute (Misamis Occidental)
• Misamis University (Misamis Occidental)
• Mission Care International School of Caregiver (Quezon)
• MMS Development Training Center – Valencia City (Bukidnon)
• MMS Development Training Center Corporation – Cagayan De Oro City (Misamis Oriental)
• MMS Development Training Center Corporation Baguio City (Baguio)
• MMS Development Training Center Corporation Las Pinas (Las Pinas)
• MMS Development Training Center Corporation Valencia City (Bukidnon)
• Mount Carmel College Baler Aurora (Aurora)
• Mount of Mercy Caregiver Academy (Marikina)
• N.T. Language (Muntinlupa)
• Naga College Foundation (Camarines Sur)
• Naval State University Biliran (Biliran)
• Nazarenus College and Hospital Foundation Bulacan (Bulacan)
• Nazareth School of Pangasinan (Pangasinan)
• New England College (Quezon City)
• New Era University – San Fernando (Pampanga)
• New Era University (Quezon City)
• New Sinai School and Colleges Sta. Rosa (Laguna)
• Nightingale Caregiver and Advanced Technology School (Cavite)
• Nimer Educational Institute and Technology (Sarangani)
• NJ Valdez Colleges Foundation (Pangasinan)
• North Central Mindanao College (Lanao Del Norte)
• Northern Ilocandia College of Science and Technology (Ilocos Sur)
• Northern Luzon Adventist Colleges (Pangasinan)
• Northskills Polytechnic College – Bokawkan Branch (Baguio)
• Northskills Polytechnic College (Benguet)
• Novagen College of Quezon City (Quezon City)
• Nueva Vizcaya Caregiver Academy (Nueva Ecija)
• OBC Learning and Assessment Center (Pangasinan)
• Olivarez College (Paranaque)
• Olivares College Tagaytay (Cavite)
• OLM Institute and Skills Training Center for Allied (Bulacan)
• Ormoc International Polytechnique Academy (Leyte)
• Osilla Institute for Health Personnel (Tarlac)
• Osmeña Colleges Masbate City (Masbate)
• Our Lady of Fatima University (Quezon City)
• Our Lady of Guadalupe Colleges (Mandaluyong)
• Our Lady of Lourdes Training and Assessment Center (Ilocos Norte)
• Our Lady of Manaoag Montessori College Bulacan (Bulacan)
• Our Lady of Mercy College Borongan Samar (Eastern Samar)
• Our Lady of Perpetual Succor School (Marikina)
• Palayan City Institute of Technology (Nueva Ecija)
• Pamantasan ng Cabuyao (Laguna)
• Pamantasan ng Lungsod ng Marikina (Marikina)
• Pamantasan ng Lungsod ng Pasig (Pasig)
• Panpacific University North Philippines (Pangasinan)
• Paradigm College of Science and Technology (Occidental Mindoro)
• Pasig Catholic College (Pasig)
• PASS College – Pangasinan (Pangasinan)
• Pauline Joy Training and Assessment Center (Quezon City)
• Perpetual Help Caregiver School (Nueva Ecija)
• Perpetual Help College of Pangasinan (Pangasinan)
• Philippine Advent College (Zamboanga Del Norte)
• Philippine College Foundation Bukidnon (Bukidnon)
• Philippine College of Technology (Davao Del Sur)
• Philippine Computer College (Bukidnon)
• Philippine National Red Cross Davao City Chapter (Davao Del Sur)
• Philippine Paramedical and Technical School of Davao – Pagadian City (Zamboanga Del Sur)
• Philippine Rehabilitation Institute Foundation – Pampanga (Pampanga)
• Philippine School of Healthcare Professions (Cagayan Valley)
• Philippine Women’s University – Career Development and Continuing Education Center – Poblacion (Tarlac)
• Philippine Women’s University – Surigao City (Surigao Del Norte)
• Philippine Women’s University (Manila)
• Philippine Women’s University Career Dev’t & Continuing Education Center – Bataan (Bataan)
• Philippine Women’s University-CDCEC Baguio City (Baguio)
• Phil-Nippon Technical College Calamba City (Laguna)
• Pilgrim Christian College (Misamis Oriental)
• Pili Capital College Camarines Sur (Camarines Sur)
• PIMSAT Colleges – Pangasinan (Pangasinan)
• Pinnacle Health and Vocational Institute Abra (Abra)
• Pinoy Helping Hands Specialist (Mandaluyong)
• Pinoywish Training Center (Rizal)
• Polytechnic College of Davao Del Sur (Davao Del Sur)
• Polytechnic College of La Union (La Union)
• Primacare Dagupan Training and Development Center (Pangasinan)
• Primacare Training and Development Center Candon City (Ilocos Sur)
• Primacare Training and Development Center Laoag City (Ilocos Norte)
• Prime Aid Philippines Training Institute (Davao Del Sur)
• Prime Eastern International School (Pangasinan)
• Primebridge International School of Caregivers (Pampanga)
• Professional Caregiver Training Center (Quezon)
• Project 5-0 Training Center (Davao Del Sur)
• Pro-Tech Skills Development Center Corporation (Makati)
• Providence Polytechnic Institute (Baguio)
• PSAA International Academy (Manila)
• PWU CDCEC Calamba (Laguna)
• PWU CDCEC Tarlac (Tarlac)
• PWU-CDCEC Calamba (Laguna)
• Quintinians Technical Vocational School (Pangasinan)
• Read Data Access Computer College (North Cotabato)
• Richmond Montessori College (Zamboanga Del Norte)
• Robetech Institute International (Pangasinan)
• Rock Valley Christian College Foundation (North Cotabato)
• Roel Balbarono Ardiente College (South Cotabato)
• Rogationist College Cavite (Cavite)
• Romeo B. Casaul Technological Institute Foundation (Albay)
• Roosevelt College – Rodriguez, Rizal (Rizal)
• Roosevelt College System – Cainta (Rizal)
• Rose for Life Skills Development and Training Center (La Union)
• Rose Princess Home Training Center (Laguna)
• Royale Educational & Language Institute (Laguna)
• Royale Educational and Language Institute (Laguna)
• Ryden International Technological Institute (Camarines Sur)
• Sacred Heart of Jesus Training Institute (Ilocos Sur)
• Saint Agnes Caregiving Center (Rizal)
• Saint Albans College of Technology Davao (Davao Del Sur)
• Saint Anthony College of Science and Technology Courses (Occidental Mindoro)
• Saint Bernadette College of Health and Sciences (Quezon City)
• Saint Bernard College-La Union (La Union)
• Saint Dominic College of Arts and Sciences of Cavite (Cavite)
• Saint Mary’s University (Nueva Vizcaya)
• Saint Thomas Aquinas College (Southern Leyte)
• Saint Thomas Aquinas College of Sogod Southern Leyte, Inc. (Leyte)
• Saint Vincent College Dipolog City (Zamboanga Del Norte)
• Saint Vincent’s College (Zamboanga Del Norte)
• Sakura Caregiver and Healthcare School (Las Pinas)
• San Antonio de Padua College (Laguna)
• San Isidro College of Malaybalay Bukidnon (Bukidnon)
• San Juan Manpower And Livelihood Training Center (San Juan)
• San Lorenzo College of Iloilo City (Aklan)
• San Pablo Colleges (Laguna)
• San Pedro Manpower Development Institute (Laguna)
• San Pedro Technological Institute (Laguna)
• San Sebastian College Recoletos de Cavite (Cavite)
• School of Knowledge for Industrial Labor, Leadership, and Service (Cebu)
• School of Mount St. Mary Bulacan (Bulacan)
• Shalom Caregivers (Las Pinas)
• Sibugay Technical Institute – Pagadian City (Zamboanga Del Sur)
• Sibugay Technical Institute (Zamboanga Sibugay)
• SICES Institute of Healtcare And Vocational Studies (Cebu)
• Sices Philippines Cebu Branch (Cebu)
• SICES Philippines Laoag City (Ilocos Norte)
• Siena College of San Jose Bulacan (Bulacan)
• Siena College of Taytay (Rizal)
• Siniloan Caregiver Training Center (Laguna)
• Skill Power Institute – Angeles City (Pampanga)
• Skill Power Institute – Cabanatuan City (Nueva Ecija)
• Skill-Power Institute – Antipolo City (Rizal)
• Skill-Power Institute – North Triangle Quezon City (Quezon City)
• Skill-Power Institute – Urdaneta City (Pangasinan)
• SM Colegio De Leyte (Leyte)
• Sorsogon Our Lady of Salvation College (Sorsogon)
• Southern City Colleges (Zamboanga City)
• Southern de Oro Philippines College (Misamis Oriental)
• Southern Isabela College of Arts and Trades (Isabela)
• Southern Palawan College (Palawan)
• Southern Philippines College of Science and Health Education (Maguindanao)
• Southern Philippines Institute of Science and Technology (Cavite)
• Southway College of Technology (Agusan Del Sur)
• SouthWestern Computer College (Zamboanga Sibugay)
• Southwestern University Cebu (Cebu)
• St. Aloysius Institute of Technology (Leyte)
• St. Anne College Lucena (Quezon)
• St. Anthony’s College San Jose Antique (Antique)
• St. Augustine Colleges Foundation (Tarlac)
• St. Augustine Foundation Colleges of Nueva Ecija (Nueva Ecija)
• St. Augustine School of Nursing – Fairview (Quezon City)
• St. Augustine School of Nursing – Quezon City (Quezon City)
• St. Augustine School of Nursing Calamba (Laguna)
• St. Augustine School of Nursing Davao City (Davao Del Sur)
• St. Augustine School of Nursing Las Piñas City (Las Pinas)
• St. Augustine School of Nursing Lipa City (Batangas)
• St. Augustine School of Nursing Lucena City (Quezon)
• St. Augustine School of Nursing Makati (Makati)
• St. Augustine School of Nursing Mandaluyong (Mandaluyong)
• St. Augustine School of Nursing-Recto (Manila)
• St. Augustine School of Nursing-Zamboanga (Zamboanga City)
• St. Bernadette College of Alabang (Muntinlupa)
• St. Bernadette of Lourdes College (Quezon City)
• St. Bernard College of Health Sciences La Union (La Union)
• St. Chamuel Institute Of Technology – Pasig City (Pasig)
• St. Chamuel Institute of Technology Marikina (Marikina)
• St. Chamuel Institute of Technology Muntinlupa Alabang (Muntinlupa)
• St. Chamuel Institute of Technology Taguig City (Taguig)
• St. Clare College of Caloocan City (Caloocan)
• St. Columban’s College – Pangasinan
• St. Dominic College of Asia (Cavite)
• St. Filomena Technical Schools (Sorsogon)
• St. Francis De Assissi Educational Foundation (Las Pinas)
• St. Gabriel International Centre for Quality Learning (Ilocos Norte)
• St. John Regis Healthcare Institute (Nueva Ecija)
• St. Joseph College Cavite (Cavite)
• St. Joseph College of Bulacan (Bulacan)
• St. Jude College Manila (Manila)
• St. Margaret School City of San Jose Del Monte (Bulacan)
• St. Martha Skills Training and Assessment Center – Tagbilaran City (Bohol)
• St. Mary’s College of Meycauyan Bulacan (Bulacan)
• St. Mary’s College of Quezon City (Quezon City)
• St. Michael International College of Health Science and Technology (Cavite)
• St. Michael’s College Iligan City (Lanao Del Norte)
• St. Patrick Math-Sci Mindanao (Davao Del Sur)
• St. Paul University Quezon City (Quezon City)
• St. Peter’s College of Angeles City (Pampanga)
• St. Therese International Caregiver Training Center (Bulacan)
• St. Thomas De Aquinas Institute of Health and Caregivers (Pangasinan)
• St. Uriel College (North Cotabato)
• STI College Laguna (Laguna)
• Sto. Niño Skills Training & Assessment Center (Negros Oriental)
• Stratford International School (Sarangani)
• Subic Bay College (Zambales)
• Surigao Doctor’s College (Surigao Del Norte)
• Surigao Education Center (Surigao Del Norte)
• Systems Plus Computer College Foundation – Angeles City (Pampanga)
• Systems Plus Computer College Foundation San Fernando (Pampanga)
• TAKUAT Incorporated (Ilocos Norte)
• Talisayan Manpower Resource and Development School (Misamis Oriental)
• Talon Dos Institute of Technology (Las Pinas)
• Tarlac School of Arts and Trade (Tarlac)
• Tecarro College Foundation (Davao Del Sur)
• Technoglobe Development and Training School Corporation (Capiz)
• The College of Maasin (Leyte)
• The Leores Training Academy (Davao Del Norte)
• The Myrbel Technical and Vocational School (Camarines Sur)
• Thelsan School (South Cotabato)
• Tomas Claudio Memorial College (Rizal)
• Top A Technical School (Isabela)
• Trace College (Laguna)
• Trimex Colleges (Laguna)
• Trimex Institute of Science and Technology (Laguna)
• Trindy Kare Caregiver Training Center (Negros Oriental)
• UHA Caregiver Training – Zani VIV Corporation (Cagayan de Oro City) (Misamis Oriental)
• UHA Caregiver Training – Zani VIV Corporation (Iligan City) (Lanao Del Norte)
• UHA Caregiver Training – Zani Viv Corporation (Negros Oriental)
• UHA Caregiver Training Corporation Cebu City (Cebu)
• UHA Caregiver Training Corporation Iligan City (Lanao Del Norte)
• UHA Caregiver Training Corporation Ormoc City (Leyte)
• Unciano Colleges and General Hospital (Manila)
• Unicare Specialist International (Pangasinan)
• Union Christian College (La Union)
• United School of Science and Technology (Tarlac)
• Universal College of Parañaque (Paranaque)
• Universidad De Sta. Isabel De Naga (Camarines Sur)
• University of Batangas (Batangas)
• University of Eastern Pangasinan (Pangasinan)
• University of Luzon (Pangasinan)
• University of Mindanao – Matina (Davao Del Sur)
• University of Mindanao (Davao Del Sur)
• University of Northern Philippines Vigan (Ilocos Sur)
• University of Nueva Caceres Naga (Camarines Sur)
• University of Pangasinan (Pangasinan)
• University of Perpetual Help Rizal Calamba (Laguna)
• University of Perpetual Help Rizal Las Pinas City (Las Pinas)
• University of Perpetual Help Rizal Molino Campus (Cavite)
• University of Perpetual Help System Dalta (Cavite)
• University of Perpetual Help System Laguna (Laguna)
• University of Saint Anthony Iriga City (Camarines Sur)
• UNO Caregiver and Domestic Management Training (Makati)
• Urdaneta City University (Pangasinan)
• Valdez Mother and Child City College (South Cotabato)
• Valdez Mother and Child City Colleges (Sultan Kudarat)
• Valencia Colleges – Bukidnon (Bukidnon)
• Valenzuela City Polytechnic College (Valenzuela City)
• VAMO Training and Assessment Center (Paranaque)
• VGB Center for Training and Development (Quezon City)
• Virgen Milagrosa University Foundation (Pangasinan)
• Vizcaya Prime Care Center (Nueva Ecija)
• VMC Asian College Foundation (Sultan Kudarat)
• Vox Humana Technological College (Pangasinan)
• VYP-MSC Institute of Technology (Laguna)
• Wellness and Educational Institute of the Blessed Steward (Kalinga)
• Western Leyte College of Ormoc City (Leyte)
• Westmead International School Batangas (Batangas)
• White Lamp School (Davao Del Norte)
• World Citi (Quezon City)
• World City College Quezon City (Quezon City)
• Worldlink Management Training Services (Batangas)
• Zamboanga City Academy and Training Institute (Zamboanga City)
• Zamboanga Del Sur Provincial Government College (Zamboanga Del Sur)
• Zamboanga Puericulture Center (Zamboanga City)
• Zamboanga Puericulture School of Allied Medicine (Zamboanga City)