HAIRDRESSING NC II – TESDA COURSE MODULE

TESDA TRAINING REGULATIONS FOR HAIRDRESSING NC II

The TESDA Course in HAIRDRESSING NC II Qualification consists of competencies that a person must achieve to perform basic hair care services such as pre and post service activities, hair and scalp treatment, hair coloring, hair bleaching, hair hair perming, hair straightening and basic haircutting.

A student who has achieved this Course in HAIRDRESSING NC II is competent to be:

• Assistant Hairdresser (Colorist )
• Assistant Hairdresser (Permist)
• Assistant Hairdresser (Haircutter)
• Junior Assistant Hairdresser
• Junior Hairdresser

HAIRDRESSING NC II – TRAINING AND REGULATION MODULE

Course Title: HAIRDRESSING
Level: NC II
Nominal Training Duration :

(Basic Competencies) 37 Hours
(Common Competencies) 24 Hours
(Core Competencies) 480 Hours
Supervised Industry Learning (SIL) 40 Hours

Total Training Duration: 581 Hours

This course is designed to provide the learner with knowledge, practical skills and attitude, applicable in performing pre and post hair care activities, hair and scalp treatment, basic hair coloring, hair bleaching, basic hair perming, hair straightening and basic haircutting. This include classroom learning activities and practical work in actual work site or simulation area.

Upon completion of the course, the learners are expected to demonstrate the above-mentioned competencies to be employed. To obtain this, all units prescribed for this qualification must be achieve.

TRAINEE ENTRY REQUIREMENTS

Trainees or students wishing to gain entry into this course should possess the following requirements:

• Completed at least 10 years basic education or Holder of Alternative Learning Systems (ALS) certificate of completion with grade 10 equivalent;
• Basic communication skills

COMPETENCIES REQUIRED IN HAIRDRESSING NC II

To obtain this TESDA course in HAIRDRESSING NC II, all units prescribed for this qualification must be achieved.

These units of competency comprising this qualification include the following:

UNIT CODE	CORE COMPETENCIES (480 Hours)
SOC514301	Perform pre and post hair care activities
SOC514302	Perform hair and scalp treatment
SOC514303	Perform basic hair coloring
SOC514304	Perform basic hair bleaching
SOC514305	Perform basic hair perming
SOC514306	Perform hair straightening
SOC514307	Perform basic haircutting
UNIT CODE	COMMON COMPETENCIES (24 Hours)
SOC514201	Maintain an effective relationship with client/customer
SOC514202	Manage own performance
SOC514203	Apply quality standards
SOC514204	Maintain a safe, clean and efficient environment
UNIT CODE	BASIC COMPETENCIES (37 Hours)
400311210	Participate in workplace communication
400311211	Work in a team environment
400311212	Solve/address general workplace problems
400311213	Develop career and life decisions
400311214	Contribute to workplace innovation
400311215	Present relevant information
400311216	Practice occupational safety and health policies and procedures
400311217	Exercise efficient and effective sustainable practices in the workplace
400311218	Practice entrepreneurial skills in the workplace

This section gives the details and contents of the units of competency required in HAIRDRESSING NC II. These units of competency are categorized into basic, common and core competencies.

CORE COMPETENCIES

Core competency units comprising the qualification in HAIRDRESSING NC II

UNIT OF COMPETENCY : PERFORM PRE AND POST HAIR CARE ACTIVITIES
UNIT CODE : SOC514301

This unit covers the knowledge, skills and attitude in performing pre- and post-hair care activities. These include analyzing the hair, draping of the client, application of shampoo and conditioner on hair and blow-drying of hair. It includes practicing good proper and ethical behavior at all times in accordance with the code of ethics.

1. Prepare client
   • Client’s hair texture, type, length, condition and scalp condition are analyzed, identified, checked and recorded in accordance with pre and post hair care activities
   • Built of the client is assessed and type of service is determine for appropriate size of drapery
   • Hair is checked and identified to determine appropriate kinds of shampoo and/or conditioner to be used in accordance with service requirements
   • Client is advised to remove all jewelries and accessories
   • Client is draped in accordance with established draping procedures and DOH, DTI and OSH policies and guidelines
2. Prepare work station
   • equipment are prepared, checked, sanitized, recorded and set according to manufacturer’s manual of instructions and salon policies and procedures
   • Appropriate supplies, materials and tools are prepared, checked, sanitized and recorded in accordance with scalp conditions, hair types, length, texture, conditions and FDA notification
   • Shampoo and conditioner are selected, checked and prepared in accordance with type of service
   • Water temperature is checked according to the requirements or need of the client
   • Appropriate Personal Protective Equipment (clothing/materials) is used in accordance with pre and post hair care procedures and DOH, DTI and OSH policies and guidelines
   • Work station is ensured of privacy, safety practices and cleanliness in accordance with established procedures
3. Apply shampoo and/or conditioner on the client
   • Client’s Personal Protective Equipment (Clothing/materials) is used in accordance with the service requirements
   • Client’s safety and comfort is ensured during the entire process
   • Appropriate tools supplies and materials are used according to the type of service in accordance with pre and post hair care procedures and OSH policies and guidelines
   • Appropriate shampoo and conditioner are used according to scalp conditions, hair types, length, texture, conditions
   • Hair is shampooed and or/conditioned following established hair shampooing and conditioning procedures, product specification and DOH, DTI and OSH policies and guidelines
   • When necessary, first-aid treatment is provided to the client
4. Blow-dry hair
   • Hair is toweled dried, detangled hair according to present condition of hair
   • Hair is blow-dried according to blow drying technique in accordance with pre and post hair care activities procedures, manufacturer’s manual procedures and DOH, DTI and OSH police and guidelines
   • Appropriate finishing product is applied according to product specifications with FDA notification
   • Client’s safety and comfort are ensured during the entire process in accordance with DOH, DTI and OSH policies and guidelines
5. Perform post-service activities
   • Client is advised for hair care maintenance in accordance with pre and post hair care activities
   • Shampoo, conditioner, finishing Products, supplies and materials used are checked, recorded replenished and stored in accordance with pre and post hair care procedures and product specification
   • Equipment are cleaned, sanitized recorded and stored following manufacturer’s manual instruction and DOH, DTI and OSH policies and guidelines
   • Waste materials are segregated and disposed properly in accordance with RA 9003 and DOH, DTI and OSH policies and Guidelines
   • Documents are recorded, filed and stored in accordance with pre and post hair care activities
   • Workplace is cleaned and prepared for the next service activity

UNIT OF COMPETENCY : PERFORM HAIR AND SCALP TREATMENT
UNIT CODE : SOC514302

This unit covers the knowledge, skills and attitude required to treat/maintain a range of hair and scalp conditions of clients. It involves preparation of clients, tools and equipment, actual treatment of hair and scalp and performance of post-treatment activities. It includes practicing good proper and ethical behavior at all times in accordance with the code of ethics.

1. Prepare the client
   • Client’s hair texture, length, type, condition and scalp conditions are consulted, analyzed, checked and recorded in accordance with Hair and Scalp Treatment procedures, DOH and OSH policies and guidelines
   • Client is assisted and advised with different hair and scalp treatment products to be used in accordance with product specification, FDA notification, DOH, DTI and OSH policies and guidelines.
   • Client is advised to remove all personal jewelries and accessories.
   • Built of the client is assessed to determine appropriate size of drapery to be used in accordance with Hair and Scalp Treatment procedures, DOH, DTI and OSH policies and procedures.
2. Prepare work station
   • Appropriate tools and equipment, are prepared, checked, sanitized and set according to manufacturer’s manual of instructions and salon policies and procedures.
   • Appropriate supplies/materials are prepared, checked, sanitized and recorded in accordance with scalp conditions, hair types, length, texture, conditions and FDA notification
   • Appropriate hair and scalp treatment product are prepared, checked and recorded in accordance with scalp conditions, hair types, length, texture, conditions and FDA notification
   • Appropriate Personal Protective Equipment (clothing/materials) is provided in accordance with hair and scalp treatment, DOH, DTI and OSH polices and procedures.
   • Work station is ensured of privacy, safety practices and cleanliness in accordance with established procedures
3. Treat hair and scalp
   • Personal Protective Equipment (clothing/materials) are used in accordance with hair and scalp treatment procedures
   • Client is draped in accordance with established draping procedures, DOH, DTI and OSH policies and guidelines
   • Supplies, materials hair and scalp treatment product are checked and used in accordance with Hair and Scalp Treatment procedures, DOH, DTI and OSH policies and guidelines
   • Treatment product form is applied when necessary, required source of heat is provided following product specification, manual manufacturer’s instruction, DOH and OSH policies and guidelines
   • Hair and scalp treatment is performed, following established hair and scalp treatment procedures, DOH, DTI and OSH policies and guidelines
   • Manipulative relaxing service motion is performed in accordance with hair and scalp treatment procedures and OSH policies and guidelines
   • Client’s safety and comfort is ensured during the entire process
   • When necessary, first-aid treatment is provided to the client or referred to appropriate health personnel
4. Rinse and blow-dry hair
   • Hair is rinsed in accordance with hair and scalp treatment procedures
   • Hair is toweled dried and combed/detangled according to service requirements
   • Hair is blow-dried according to Blow Drying technique following Hair and Scalp treatment procedures, manufacturer’s manual procedures, DOH, DTI and OSH polices and guidelines
5. Perform post-service activities
   • Client is advised on hair care maintenance on hair and scalp
   • Tools, equipment and implements are cleaned, sanitized replenished and stored in accordance with hair and scalp treatment procedures, manufacturer’s manual instructions, DOH, DTI and OSH policies and guidelines
   • Documents are recorded, filed and stored in accordance with Hair and Scalp Treatment procedures
   • Waste materials are segregated and disposed properly following Sanitation Code of the Philippines
   • Workplace is cleaned and prepared for next service activity

UNIT OF COMPETENCY : PERFORM BASIC HAIR COLORING
UNIT CODE : SOC514303

This unit covers the knowledge, skills and attitudes in the performance of basic hair coloring. This involves preparing and assessing the client, analyzing hair, preparing appropriate coloring products, supplies and materials prior to treatment, the actual mixing and application of color and practice post service activity. It includes practicing good proper and ethical behavior at all times in accordance with the code of ethics.

1. Prepare client
   • Client is consulted for possible skin allergies and color options are advised
   • Client’s hair texture, length, type, conditions and scalp condition are analyzed, identified, checked and recorded in accordance with basic hair coloring procedures, DOH, DTI and OSH policies and guidelines
   • Color chart is presented to the client and color is selected and agreed upon by both parties.
   • Client is advised to remove all personal jewelry and accessories
   • Client is draped to avoid stain in accordance with established draping procedures, DOH, DTI and OSH policies and guidelines
   • When necessary, client’s hair is shampooed to remove dirt and build-up of styling products and ensure that the scalp will not scratched
2. Prepare work station
   • Appropriate tools and equipment, are prepared, checked, sanitized, recorded and set according to manufacturer’s manual of instructions and salon policies and procedures
   • Appropriate supplies/materials products are prepared, checked and recorded in accordance with basic hair coloring requirements with FDA notification
   • Client’s is provided with Personal Protective Equipment (clothing/materials) in accordance with hair coloring, DOH, DTI and OSH polices and procedures
   • Work station is ensured of privacy, safety practices and cleanliness in accordance with established procedures
3. Apply basic hair coloring
   • Personal Protective Equipment (clothing/materials) are used in accordance with basic hair coloring procedures, DOH, DTI and OSH policies and guidelines
   • Client’s safety and comfort is ensured during the entire process
   • Appropriate tools, equipment, supplies, materials and hair coloring products are used in accordance with basic hair coloring procedures, DOH, DTI and OSH policies and guidelines
   • Hair colorant and developer are mixed and applied evenly following coloring application in accordance with established basic hair coloring procedures, product specification, DOH, DTI and OSH policies and guidelines
   • Hair is checked according to development time requirement based on product specification
   • When necessary, first-aid treatment is provided to the client or referred to appropriate health personnel
4. Perform post-service activities
   • When necessary, hair styling product is applied and hair is styled according to agreed hairstyling requirements
   • Client is advised on hair care maintenance on basic hair coloring procedures.
   • Tools, equipment and implements are cleaned, sanitized recorded, replenished and stored in accordance with basic hair coloring procedures, manufacturer’s manual instructions, DOH, DTI and OSH policies and guidelines
   • Waste materials are segregated and disposed properly following Sanitation Code of the Philippines
   • Workplace is cleaned and prepared for next service activity
   • Documents are recorded, filed and stored in accordance with basic hair coloring procedures

UNIT OF COMPETENCY : PERFORM BASIC HAIR BLEACHING
UNIT CODE : SOC514304

This unit covers the knowledge, skills and attitude in the performance of hair bleaching activity. It involves the preparation of the client, the actual bleaching of hair and performing necessary post-bleaching activity. It includes practicing good proper and ethical behavior at all times in accordance with the code of ethics.

1. Prepare client
   • Coloring catalogue is presented to the client for hair bleach color level result, selected and agreed upon by both parties
   • Client is consulted on health condition and previous hair chemical treatment for appropriate service requirements shall be provided
   • Client’s hair conditions, length, texture, type and scalp conditions are analyzed, checked and recorded in accordance with Hair Bleaching procedures
   • Client is advised to remove all personal accessories
   • Client is draped to avoid stains in accordance with established draping procedures, DOH, DTI and OSH policies and guidelines
2. Prepare work station
   • Appropriate tools and equipment, are prepared, checked, sanitized, recorded and set according to manufacturer’s manual of instructions and salon policies and procedures
   • Appropriate supplies and materials are prepared, checked in accordance with hair bleaching requirements and FDA notification
   • Personal Protective Equipment (clothing/materials) are used in accordance with hair bleaching process, DOH, DTI and OSH polices and procedures
   • Work station is ensured of privacy, safety practices and cleanliness in accordance with established procedures
3. Apply bleach hair products
   • Client Personal Protective Equipment (clothing/materials) are used in accordance with hair bleaching procedures
   • Clients’ safety and comfort are ensured during the process in accordance with DOH, DTI and OSH policies and guidelines
   • Appropriate tools, equipment, supplies, materials and products are used in accordance with hair bleaching procedures, product specification, DOH, DTI and OSH policies and guidelines
   • Bleaching product form is mixed with the appropriate percent/volume of developer following product specifications and manufacturers manual of instructions
   • Hair bleaching is performed following coloring/bleaching application in accordance with established hair bleaching procedures, product specifications, DOH, DTI and OSH policies and guidelines
   • When necessary, first-aid treatment is provided to client or referred to appropriate health personnel
4. Perform post-service activities
   • When necessary hair is styled according to agreed hairstyling procedures and hair bleaching procedures
   • Client is advised on hair treatment on hair bleaching procedures
   • Tools, equipment and implements are cleaned, sanitized recorded replenished and stored in accordance with hair bleaching procedures, manufacturer’s manual instructions, DOH, DTI and OSH policies and guidelines
   • Waste materials are segregated and disposed properly following Sanitation Code of the Philippines
   • Workplace is cleaned and prepared for next service activity
   • Documents are recorded, filed and stored in accordance with hair bleaching procedures

UNIT OF COMPETENCY : PERFORM BASIC HAIR PERMING
UNIT CODE : SOC514305

This unit covers the knowledge, skills and attitude in performing basic hair perming. It involves assessing and preparing the client, actual performance of hair perming, checking of result and doing necessary finishing touches to achieve optimum result. It includes practicing good proper and ethical behavior at all times in accordance with the code of ethics.

1. Prepare client
   • Client is consulted and presented hair catalogue for hair types curls is selected and agreed upon by both parties
   • Client’s hair condition, length, type and texture are analyzed, checked and recorded in accordance with basic hair perming procedures and OSH policies and guidelines
   • Scalp condition is analyzed checked and recorded if free from scratches, open wounds and determined allergies and irritation
   • Previous chemically treated hair is determined in order to apply appropriate hair treatment
   • Client is advised to remove all jewelries and accessories
   • Client built is assessed and provided the appropriate size of drapery
   • When necessary, client is advised to defer hair perming based on adverse scalp and health conditions.
2. Prepare work station
   • Appropriate tools and equipment, are prepared, checked, sanitized, recorded and set according to manufacturer’s manual of instructions and salon policies and procedures
   • Appropriate supplies/materials products are prepared, checked and recorded in accordance with basic hair perming requirements with FDA notification
   • Personal Protective Equipment (clothing/materials) are used in accordance with hair perming, DOH, DTI and OSH polices and procedures
   • Work station is ensured of privacy, safety practices and cleanliness in accordance with established procedures
3. Perm hair
   • Client Personal Protective Equipment (clothing/materials) is used in accordance with hair perming procedures, DOH, DTI and OSH policies and guidelines
   • Clients’ safety and comfort are ensured during the entire process
   • Client is draped in accordance with established draping procedures, DOH, DTI and OSH policies and guidelines
   • Appropriate tools, equipment, products, materials and supplies, are checked and used in accordance with basic hair perming procedures, manufacturer’s manual of instructions, DOH, DTI and OSH policies and procedures
   • Perm solution is checked and used following product specifications with FDA notification
   • Hair perming is performed in accordance with established basic hair perming procedures, product specifications, DOH, DTI and OSH policies and procedures
   • Result is checked according to perm requirements or agreement
   • When necessary, first-aid treatment is provided to the client or referred to appropriate health personnel
     DOH. DTI and OSH Policies and Guidelines
4. Apply finishing touches
   • Hair is tapered / trimmed and textured in accordance with basic hair perming procedures
   • Blow dried hair according to Blow- Drying Techniques and styled hair
   • Finishing products are applied in accordance with product specifications
   • Client’s satisfaction is confirmed and adjustments are made if required
5. Perform post- service activities
   • When necessary, hair is styled according to agreed basic hair perming procedures
   • Client is advised on hair care maintenance in accordance with basic hair perming procedures
   • Tools, materials and equipment’s are cleaned, sanitized, replenished and stored in accordance with basic Hair Perming procedures, manufacturer’s manual instruction, DOH, DTI and OSH policies and guidelines
   • Wastes material are segregated and disposed according to Sanitation Code of the Philippines.
   • Workplace is cleaned, sanitized and prepared for next service activity
   • Documents are recorded, filed and stored in accordance with basic hair perming procedures

UNIT OF COMPETENCY : PERFORM HAIR STRAIGHTENING
UNIT CODE : SOC514306

This unit covers the knowledge, skills and attitudes in straightening hair. This includes preparing the client, applying hair straightening product, ironing of hair and checking and retouching on the result. It includes practicing good proper and ethical behavior at all times in accordance with the code of ethics.

1. Prepare client
   • Client is consulted and assessed on present health condition so that appropriate requirements shall be provided in accordance with hair straightening procedures, products specification
   • Client hair texture, type, length, condition and scalp condition are checked, analyzed, and recorded to determine Hair Straightening product in accordance with hair straightening procedures
   • Hair is checked and analyzed to determine appropriate shampoo and/or option to use conditioner in accordance with hair straightening procedures and product specifications
   • Client is advised to remove all personal jewelries and accessories
   • Client is draped following established Draping procedures, DOH, DTI and OSH policies and guidelines
   • Hair is shampooed and or/conditioned in accordance with established shampooing and conditioning hair procedures, product specification, DOH, DTI and OSH policies and guidelines
   • Client safety and comfort is ensured in accordance with hair straightening procedures, DOH, DTI and OSH policies and policies
2. Prepare work station
   • Appropriate tools and equipment are prepared, checked, sanitized, set-up and recorded in accordance with manufacturer’s manual of instructions, hair straightening procedures salon policies and procedures, DOH, DTI and OSH policies and procedures
   • Appropriate supplies and materials are prepared, checked and recorded in accordance with basic hair Straightening requirements, FDA notification, DOH, DTI and OSH policies and procedures.
   • Different forms and types of straightening products are checked, prepared, and selected according to client’s hair types, texture, condition in accordance with product specification
   • Personal Protective Equipment (clothing/materials) are used in accordance with hair straightening requirements, DOH, DTI and OSH policies and procedures
   • Work station is ensured of privacy, safety practices and cleanliness in accordance with established procedures, DOH, DTI and OSH policies and procedures
3. Apply hair straightening product
   • Personal Protective Equipment (Clothing/ materials) are provided to ensure client’s safety and comfort in accordance with hair straightening procedures, DOH and DTI policies and guidelines
   • Client’s safety and comfort are ensured during the entire process in accordance with DOH, DTI and OSH policies and guidelines
   • Supplies, materials, implements, tools and equipment are used and applied in accordance with hair straightening procedures, product specification, manufacturer manual instruction, DOH, DTI and OSH policies and guidelines
   • Protective treatment product is applied through the skin before application of straightening products in accordance with hair straightening procedures, product specification with FDA notification and OSH policies and guidelines
   • Different forms and types of hair straightening products are used, applied and performed hair straightening in accordance with established hair straightening procedures, with required strand testing, product specifications with FDA notification , DOH, DTI and OSH policies and guidelines
   • When necessary, first-aid treatment is provided to client or referred to appropriate health personnel
4. Iron Hair
   • Hair is blow-dried according to salon procedures
   • Iron plate is set in accordance with hair condition and texture
   • Hair is sub-sectioned following salon procedures
   • Hair is ironed and degree of elevation is applied in accordance with salon procedures product specification, DOH and DTI and OSH policies and procedures
5. Apply hair fixing solution
   • Fixing solution is applied on the hair in accordance with manufacturer’s manual of instructions with FDA notification
   • Processing time is followed according to manufacturer’s manual of instructions
   • Hair is rinsed thoroughly and applied with necessary treatment products according to manufacturers’ manual of instructions with FDA notification
   • Result is checked and hair is styled according to clients’ desired outcome
6. Perform post service activities
   • Client is advised on hair care and maintenance /treatment
     according to hair straightening procedures and product specification
   • Tools, equipment and implements are cleaned, sanitized, replenished and stored in accordance with hair straightening procedures, manufacturers manual instruction, DOH, DTI and OSH polices and guidelines
   • Documents are recorded, filed and stored in accordance with salon operations and procedures
   • Waste materials are segregated and disposed properly in accordance with salon policies and procedures and Sanitation Code of the Philippines
   • Workplace is cleaned in preparation for the next service activity in accordance to salon procedures, DOH and DTI protocol and requirements

UNIT OF COMPETENCY : PERFORM BASIC HAIRCUTTING
UNIT CODE : SOC514307

This unit covers the knowledge, skills and attitude in performing basic hair cut services. It involves conducting client consultation, analyzing client’s hair, assessing client‘s needs, actual cutting of the hair, checking and applying finishing touches and performing post-hair cutting activities. It includes practicing good proper and ethical behavior at all times in accordance with the code of ethics.

1. Prepare the client
   • Client consultation is performed in accordance with basic haircutting procedures , DOH, DTI and OSH policies and guidelines
   • Client’s hair condition texture length, type and scalp conditions are analyzed, checked, identified and recorded in accordance with basic haircutting procedures
   • Client’s shape of face, length and width are assessed according to client’s built and height in accordance with basic haircutting procedures
   • Hair catalogue is presented to check and select hair cut style to be agreed upon by both parties
   • Client is advised to remove all personal jewelries and accessories
   • Client’s safety and comfort is ensured during the entire process with DOH, DTI and OSH policies and guidelines
2. Prepare work station
   • Appropriate equipment are prepared, checked, sanitized and set-up in accordance to manufacturer’s manual of instructions, salon policies and procedures, DOH and DTI protocols and guidelines
   • Appropriate supplies/materials are prepared, checked, sanitized in accordance with basic hair cutting requirements and FDA notification
   • Appropriate haircutting tools are checked, prepared and sterilized in accordance with basic haircutting procedures, products specification, DOH, DTI and OSH policies and procedures
   • Personal Protective Equipment (clothing/materials) are provided to client in accordance with hair cutting procedures, DOH, DTI and OSH policies and procedures
   • Work station is ensured of privacy, safety practices and cleanliness in accordance with established procedures, DOH, DTI and OSH policies and guidelines
3. Cut hair
   • Personal Protective Equipment (clothing/materials) are used in accordance with haircutting procedures, DOH, DTI and OSH policies and guidelines
   • Client’s safety and comfort are ensured during the entire process in accordance with DOH, DTI and OSH policies and guidelines
   • Client is draped in accordance with established draping procedures, DOH, DTI and OSH policies and procedures
   • Client’s hair is shampooed in accordance with established shampooing and conditioning hair procedures, product specification, DOH, DTI and OSH policies and guidelines
   • Appropriate supplies, materials and equipment are used in accordance with basic haircutting procedures
   • Appropriate haircutting tools are used in accordance with basic Haircutting procedures,
   • Client’s haircut requirements agreed by both parties are performed and cutting techniques is followed in accordance with Established Basic Haircutting Procedures, DOH, DTI and OSH policies and guidelines
   • When necessary, first-aid treatment is provided to the client or referred to health personnel
4. Check hair cut and apply appropriate finishing touches
   • Client‘s hair is texturized and cutting tools are used for finishing and touch-up requirements in accordance with basic haircutting procedures, product specification and OSH polices and guidelines
   • Hair is blow-dried in accordance with blow drying technique and cross checked for balance and proportion following basic haircutting procedures and OSH policies and guidelines
   • Hair finishing product is applied and styled as per client’s requirements according to product specification
5. Perform post service activities
   • Client is advised on proper hair care maintenance in accordance with basic haircutting procedures and product specification
   • Supplies, product, materials and equipment are checked, cleaned, sanitized, replenished and stored in accordance with basic haircutting procedures, DOH, DTI and OSH policies and guidelines
   • Tools are checked, cleaned, sanitized, sterilized and stored in accordance with basic haircutting procedures, DOH, DTI and OSH policies and guidelines
   • Waste materials are segregated and disposed properly in accordance with haircutting procedures and Sanitation Code of the Philippines
   • Workplace is cleaned in preparation for the next service activity in accordance to DOH, DTI and OSH protocol and guidelines
   • Documents are recorded, filed and stored in accordance with basic haircutting procedures

COMMON COMPETENCIES

UNIT OF COMPETENCY : MAINTAIN AN EFFECTIVE RELATIONSHIP CLIENT/CUSTOMERS
UNIT CODE : SOC514201

This unit covers the knowledge, skills and attitudes required in building and maintaining effective relationship with  client/customers.

1. Maintain a professional image
   • Uniform and personal grooming maintained
   • Personal presence maintained according to employer standards
   • Visible work area kept tidy and uncluttered
   • Equipment stored according to assignment requirements
2. Meet client requirements
   • Client requirements identified and understood by referral to the assignment instructions
   • Client requirements met according to the assignment instructions
   • Changes to client’s needs and requirements monitored and appropriate action taken
   • All communication with the client or customer is clear and complies with assignment requirements
3. Build credibility with clients
   • Client expectations for reliability, punctuality and appearance adhered to
   • Possible causes of client dissatisfaction identified, dealt with and recorded according to employer policy
   • Client fully informed of all relevant security matters in a timely manner and according to agreed reporting procedures
4. Establish professional relationship with the client
   • Establish relationship within appropriate professional boundaries
   • Build trust and respect through use of effective communication techniques
   • Identify and respond to client special needs
   • Communicate in ways that take account of cultural considerations
   • Exercise discretion and confidentiality
5. Manage client interactions
   • Use a collaborative and person-centered approach when working with clientsUse motivational interviewing as a basis for client interactions
   • Seek client information respectfully and sensitively, using purposeful, systematic and diplomatic questions
   • Support the client to identify and articulate key information that supports the provision of service
   • Encourage clients to voice queries or concerns and address these appropriately
   • Respond to difficult or challenging behavior using established techniques
   • Maintain professional integrity and boundaries at all times
   • Work within scope of role and identify and respond to situations where interactions suggest the need for client referral
6. Provide effective responses to client enquiries
   • Select the most appropriate mode of communication for the information being provided
   • Use language and terminology that the client will understand
   • Present information clearly and with sufficient detail to meet client needs Confirm with client that the information has been understood and address any unresolved issues

UNIT OF COMPETENCY : MANAGE OWN PERFORMANCE
UNIT CODE : SOC514202

This unit covers the knowledge, skills and attitudes in effectively managing own workload and quality of work.

1. Plan for completion of own workload
   • Tasks accurately identified
   • Priority allocated to each task
   • Time lines allocated to each task or series of tasks
   • Tasks deadlines known and complied with whenever possible
   • Work schedules are known and completed with agreed time frames
   • Work plans developed according to assignment requirements and employer policy
   • Uncompleted work or tasks detailed and responsibility for completion passed to incoming shift or other appropriate persons
2. Maintain quality of performance
   • Personal performance continually monitored against agreed performance standards
   • Advice and guidance sought when necessary to achieve or maintain agreed standards
   • Guidance from management applied to achieve or maintain agreed standards
   • Standard of work clarified and agreed according to employer policy and procedures
3. Build credibility with customers/ clients
   • Client expectations for reliability, punctuality and appearance adhered to
   • Possible causes of client/customer dissatisfaction identified, dealt with recorded according to employer policy
   • Client fully informed of all relevant security matters in a timely manner

UNIT OF COMPETENCY : APPLY QUALITY STANDARDS
UNIT CODE : SOC514203

This unit covers the knowledge, skills and attitudes needed to apply quality standards in the workplace. The unit also includes the application of relevant safety procedures and regulations, salon/organizational procedures and other client requirement.

1. Assess clients service needs
   • Work instruction is obtained and work is carried out in accordance with standard operating procedures
   • Clients’ needs are checked against workplace standards and specifications
   • Faults on clients and any identified causes are recorded and/or reported to the supervisor concerned in accordance with workplace procedures
   • Clients profile and service extended to them are documented in accordance with workplace procedures
2. Assess own work
   • Documentation relative to quality within the company is identified and used
   • Completed work is checked against workplace standards relevant to the task undertaken
   • Information on the quality and other indicators of production performance is recorded in accordance with workplace procedures
   • Deviations from specified quality standards, causes are documented and reported in accordance with the workplace standards operating procedures
3. Engage in quality improvement
   • Process improvement procedures are participated in relation to workplace assignment
   • Work is carried out in accordance with process improvement procedures
   • Quality of service is ensured and monitored for clients’ satisfaction

UNIT OF COMPETENCY : MAINTAIN A SAFE, CLEAN AND EFFICIENT WORK ENVIRONMENT
UNIT CODE : SOC514204

This unit covers the knowledge, skills and attitudes needed to maintain client relations. The unit incorporates the work safety guidelines. It encompasses competencies necessary to maintain a safe workplace for staff, clients and others. It also involves the application of health regulations, including personal hygiene practiced by staff members, provision of a caring client environment and the efficient operation of the salon.

1. Comply with health regulations
   • Salon policies and procedures for personal hygiene applied
   • Procedures and practices implemented in a variety of salon situations in accordance with government health regulations
2. Assess own work
   • Reception, work areas and walkways maintained in a safe, uncluttered and organized manner according to salon policy
   • All routines carried out safely, effectively with minimum inconvenience to clients and staff
   • Waste is stored and disposed of according to OSH requirements
   • Spills, food, waste, hair or other potential hazards promptly removed from floors according to salon policy
   • Linen is stored, cleaned and disinfected in line with OSH requirements and salon procedures
   • Refreshments are provided to all clients
3. Check and maintain tools and equipment
   • Tools and equipment are stored safely and in position to comply with salon requirements and local health regulations
   • Tools and equipment are prepared for specific services as required
   • Tools and equipment are checked for maintenance requirements
   • Tools and equipment are referred for repair as required
4. Check and maintain stocks
   • Stock rotation procedures are carried out routinely and accurately according to salon procedures. Stock levels are accurately recorded according to salon procedures
   • Under or over supplied stock items are notified immediately to the salon supervisor
   • Incorrectly ordered or delivered stock is referred to the salon supervisor for return to supplier
   • Safe lifting and carrying techniques maintained in line with salon occupational health and safety policy and government legislation
5. Provide a relaxed and caring environment
   1. Clients are made to feel comfortable according to salon policy
   2. Clients’ needs are reported to
   3. Clients are consulted on specific desired service

BASIC COMPETENCIES

UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION
UNIT CODE : 400311210

This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements.

1. Obtain and convey workplace information
   • Specific and relevant information is accessed from appropriate sources
   • Effective questioning , active listening and speaking skills are used to gather and convey information
   • Appropriate medium is used to transfer information and ideas
   • Appropriate non- verbal communication is used
   • Appropriate lines of communication with supervisors and colleagues are identified and followed
   • Defined workplace procedures for the location and storage of information are used
   • Personal interaction is carried out clearly and concisely
2. Perform duties following workplace instructions
   • Written notices and instructions are read and interpreted in accordance with organizational guidelines
   • Routine written instruction are followed based on established procedures
   • Feedback is given to workplace supervisor based instructions/ information received
   • Workplace interactions are conducted in a courteous manner
   • Where necessary, clarifications about routine workplace procedures and matters concerning conditions of employment are sought and asked from appropriate sources
   • Meetings outcomes are interpreted and implemented
3. Complete relevant work related documents
   • Range of forms relating to conditions of employment are completed accurately and legibly
   • Workplace data is recorded on standard workplace forms and documents
   • Basic mathematical processes are used for routine calculations
   • Errors in recording information on forms/ documents are identified and properly acted upon
   • Reporting requirements to supervisor are completed according to organizational guidelines

UNIT OF COMPETENCY: WORK IN TEAM ENVIRONMENT
UNIT CODE : 400311211

This unit covers the skills, knowledge and attitudes to identify role and responsibility as a member of a team.

1. Describe team role and scope
   • The role and objective of the team is identified from available sources of information
   • Team parameters, reporting relationships and responsibilities are identified from team discussions and appropriate external sources
2. Identify own role and responsibility within team
   • Individual role and responsibilities within the team environment are identified
   • Roles and responsibility of other team members are identified and recognized
   • Reporting relationships within team and external to team are identified
3. Work as a team member
   • Effective and appropriate forms of communications used and interactions undertaken with team members who contribute to known team activities and objectives
   • Effective and appropriate contributions made to complement team activities and objectives, based on individual skills and competencies and workplace context
   • Observed protocols in reporting using standard operating procedures
   • Contribute to the development of team work plans based on an understanding of team’s role and objectives and individual competencies of the members.

UNIT OF COMPETENCY : SOLVE/ADDRESS GENERAL WORKPLACE PROBLEMS
UNIT CODE : 400311212

This unit covers the knowledge, skills and attitudes required to apply problem-solving techniques to determine the origin of problems and plan for their resolution. It also includes addressing procedural problems through documentation, and referral.

1. Identify routine problems
   • Routine problems or procedural problem areas are identified
   • Problems to be investigated are defined and determined
   • Current conditions of the problem are identified and documented
2. Look for solutions to routine problems
   • Potential solutions to problem are identified
   • Recommendations about possible solutions are developed, documented, ranked and presented to appropriate person for decision
3. Recommend solutions to problems
   • Implementation of solutions are planned
   • Evaluation of implemented solutions are planned
   • Recommended solutions are documented and submit to appropriate person for confirmation

UNIT OF COMPETENCY : DEVELOP CAREER AND LIFE DECISIONS
UNIT CODE : 400311213

This unit covers the knowledge, skills, and attitudes in managing one’s emotions, developing reflective practice, and boosting self-confidence and developing self-regulation.

1. Manage one’s emotion
   • Self-management strategies are identified
   • Skills to work independently and to show initiative, to be conscientious, and persevering in the face of setbacks and frustrations are developed
   • Techniques for effectively handling negative emotions and unpleasant situation in the workplace are examined
2. Develop reflective practice
   • Personal strengths and achievements, based on self-assessment strategies and teacher feedback are contemplated
   • Progress when seeking and responding to feedback from teachers to assist them in consolidating strengths, addressing weaknesses and fulfilling their potential are monitored
   • Outcomes of personal and academic challenges by reflecting on previous problem solving and decision making strategies and feedback from peers and teachers are predicted
3. Boost self-confidence and develop self-regulation
   • Efforts for continuous self-improvement are demonstrated
   • Counter-productive tendencies at work are eliminated
   • Positive outlook in life are maintained.

UNIT OF COMPETENCY : CONTRIBUTE TO WORKPLACE INNOVATION
UNIT CODE : 400311214

This unit covers the knowledge, skills and Attitudes required to make a pro-active and positive contribution to workplace innovation.

1. Identify opportunities to do things better
   • Opportunities for improvement are identified proactively in own area of work.
   • Information are gathered and reviewed which may be relevant to ideas and which might assist in gaining support for idea.
2. Discuss and develop ideas with others
   • People who could provide input to ideas for improvements are identified.
   • Ways of approaching people to begin sharing ideas are selected.
   • Meeting is set with relevant people.
   • Ideas for follow up are review and selected based on feedback.
   • Critical inquiry method is used to discuss and develop ideas with others.
3. Integrate ideas for change in the workplace
   • Critical inquiry method is used to integrate different ideas for change of key people.
   • Summarizing, analyzing and generalizing skills are used to extract salient points in the pool of ideas.
   • Reporting skills are likewise used to communicate results.
   • Current Issues and concerns on the systems, processes and procedures, as well as the need for simple innovative practices are identified.

UNIT OF COMPETENCY : PRESENT RELEVANT INFORMATION
UNIT CODE : 400311215

This unit of covers the knowledge, skills and attitudes required to present data/information appropriately.

1. Gather data/ information
   • Evidence, facts and information are collected
   • Evaluation, terms of reference and conditions are reviewed to determine whether data/information falls within project scope
2. Assess gathered data/ information
   • Validity of data/ information is assessed
   • Analysis techniques are applied to assess data/ information.
   • Trends and anomalies are identified
   • Data analysis techniques and procedures are documented
   • Recommendations are made on areas of possible improvement.
3. Record and present information
   • Studied data/information are recorded.
   • Recommendations are analysed for action to ensure they are compatible with the project’s scope and terms of reference.
   • Interim and final reports are analysed and outcomes are compared to the criteria established at the outset.
   • Findings are presented to stakeholders.

UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL SAFETY AND HEALTH POLICIES AND PROCEDURES
UNIT CODE : 400311216

This unit covers the knowledge, skills and attitudes required to identify OSH compliance requirements, prepare OSH requirements for compliance, perform tasks in accordance with relevant OSH policies and procedures

1. Identify OSH compliance requirements
   • Relevant OSH requirements, regulations, policies and procedures are identified in accordance with workplace policies and procedures
   • OSH activity non-conformities are conveyed to appropriate personnel
   • OSH preventive and control requirements are identified in accordance with OSH work policies and procedures
2. Prepare OSH requirements for compliance
   • OSH work activity material, tools and equipment requirements are identified in accordance with workplace policies and procedures
   • Required OSH materials, tools and equipment are acquired in accordance with workplace policies and procedures
   • Required OSH materials, tools and equipment are arranged/ placed in accordance with OSH work standards
3. Perform tasks in accordance with relevant OSH policies and procedures
   • Relevant OSH work procedures are identified in accordance with workplace policies and procedures
   • Work Activities are executed in accordance with OSH work standards
   • Non-compliance work activities are reported to appropriate personnel

UNIT OF COMPETENCY : EXERCISE EFFICIENT AND EFFECTIVE SUSTAINABLE PRACTICES IN THE WORKPLACE
UNIT CODE : 400311217

This unit covers knowledge, skills and attitude to identify the efficiency and effectiveness of resource utilization, determine causes of inefficiency and/or ineffectiveness of resource utilization and Convey inefficient and ineffective environmental practices

1. Identify the efficiency and effectiveness of resource utilization
   • Required resource utilization in the workplace is measured using appropriate techniques
   • Data are recorded in accordance with workplace protocol
   • Recorded data are compared to determine the efficiency and effectiveness of resource utilization according to established environmental work procedures
2. Determine causes of inefficiency and/or ineffectiveness of resource utilization
   • Potential causes of inefficiency and/or ineffectiveness are listed
   • Causes of inefficiency and/or ineffectiveness are identified through deductive reasoning
   • Identified causes of inefficiency and/or ineffectiveness are validated thru established environmental procedures
3. Convey inefficient and ineffective environmental practices
   • Efficiency and effectiveness of resource utilization are reported to appropriate personnel
   • Concerns related resource utilization are discussed with appropriate personnel
   • Feedback on information/ concerns raised are clarified with appropriate personnel

UNIT OF COMPETENCY : PRACTICE ENTREPRENEURIAL SKILLS IN THE WORKPLACE
UNIT CODE : 400311218

This unit covers the outcomes required to apply entrepreneurial workplace best practices and implement cost-effective operations

1. Apply entrepreneurial workplace best practices
   • Good practices relating to workplace operations are observed and selected following workplace policy.
   • Quality procedures and practices are complied with according to workplace requirements.
   • Cost-conscious habits in resource utilization are applied based on industry standards.
2. Communicate entrepreneurial workplace best practices
   • Observed Good practices relating to workplace operations are communicated to appropriate person.
   • Observed quality procedures and practices are communicated to appropriate person
   • Cost-conscious habits in resource utilization are communicated based on industry standards.
3. Implement cost-effective operations
   • Preservation and optimization of workplace resources is implemented in accordance with enterprise policy
   • Judicious use of workplace tools, equipment and materials are observed according to manual and work requirements.
   • Constructive contributions to office operations are made according to enterprise requirements.
   • Ability to work within one’s allotted time and finances is sustained.

GLOSSARY OF TERMS

• Analysis Hair – an examination to determine the condition of the hair prior to a hair treatment
• Aniline Derivative Tints – are also known as penetrating tints, synthetic, organic tints and peroxide or oxidation tints and are commonly called tints in the industry
• Basic Hairshaping – shaping the hair that is not too long or too short to different head shape
• Bleaching – removing the natural pigmentation
• Blunt cutting – all hair strands must direct at the same point. The hair appears to be the same length
• Bob – a level haircut above the shoulders
• Cold waving – a system of permanent waving involving the use of chemicals, without the application of heat
• Color Fillers – are used if the hair is in damaged condition and there is doubt that the color result will be an even shade
• Color stripping – removing artificial color by bleaching or chemical color stripper
• Color test/tint – a method of determining the action of color on a small strand of hair
• Conditioner – creams, waxes and oils which help protect and maintain the health and condition of the hair
• Conditioning – the application of special chemical agents to the hair to help restore its strength and give it body in order to protect it against possible breakage
• Contour winding – a loose wave, winding the perm rods to the contour of the head -shape
• Cuticle – the outer layer of the hair; the hard skin at the base of the fingernail
• Cleanse – to make (someone or something) clean
• Digital Perm – is a new technique of creating a shiny and bouncy wave to your hair. As a new trend-setting hairstyling treatment, the digital perm uses temperature controlled rods that are all powered by a machine with a digital display
• Diffuser – an attachment on a blow dryer that “shatters’ the flow of air so that the hair can be soft styled
• Disinfection – this is a chemical process that eliminates the majority of microorganisms. These chemical products destroy, bacteria, fungi and viruses.
• Dye – to color or stain the hair with tint
• Elasticity – the ability of the hair to stretch and return to its original form without breaking
• Emulsifying agent – a substance used to form an emulsion, e.g. shampoo
• End paper – a small paper tissue used at the end of a strand of hair to assist the winding of the perm rod Implements
  – a tool, utensil or other piece of equipment, especially as used for a particular purpose
• Frosting – to lighten or darken small selected strands of hair over the entire head to blend with the root of the hair
• First-Aid – means immediate assistance given in case of injury until medical aid has been obtained
  Graduation – the grade at which the hair is cut by degrees
• Guideline – a line to follow when shaping the balance of the hair
• Hair analysis – an examination to determine the condition of the hair prior to a hair treatment
• Hair Density – the amount of hair strands per square inch on the scalp
• Hair Cutting – a process to thinning, tapering and shortening of the hair into a becoming shapes or styles
• Hairstyling – a process of arranging the hair into a temporary design
  – involves arranging the hair in a particular style, appropriately suited to the cut, and may require the use of hairstyling aid such as hair spray, gel or mousse
• Hair stylist – a person who designs and dresses the hair
  Keratin – keratin is a protein that your hair is made up of.
• Layer/Layering – holding the hair out from the head at a 90 degree angle and then removing a defined amount to remove volume, give movement, and added texture
• Lysine – an animo acid found in hair
• Medulla – a hollow pith or core of the hair fiber.
• Melanin – the dark or black pigment in the epidermis and hair, and in the choroids or coat of the eye
• Mold – to form a shape
• Neutralizer – an agent capable of neutralizing another substance
• Normal hair shedding – a certain amount of hair is shed daily. This is nature’s method to make way for new hair. The average daily shedding is estimated at 50-80 hairs. Hair loss beyond this estimated average indicates some scalp or hair trouble.
• Layering – is a technique used by hairdressers to change the thickness of the hair, creating either a thinning or thicker appearance. In this way the hair can be given a fuller appearance, more texture and movement.
• Patch or skin test – a procedure to test chemical reaction on scalp and skin
• Perm – abbreviation for permanent wave
  Personal Protective Equipment – means any clothing, device or other article that is intended to be worn or used by a worker to prevent injury or to facilitate rescue
• Porosity – ability of the hair to absorb liquid
  Rebonding – rejoining the lines and bonds on the keratin chais – neutralizing
• Relaxer – a chemical applied to the hair to remove the natural curl Sanitation
  – procedure that reduces the number of germs on instruments and surfaces. This works by chemically cleaning surfaces to prevent the spread of infection. These products are often purchased in a concentrated form and then mixed with water
• Sectioning – hair sectioning is dividing the head into uniform working panels
• Setting lotion – a liquid used to facilitate setting, retaining the holding power of the set (or blow dry) by coating the hair fibre and thereby resisting the absorption of moisture
• Shimmering – shading or tinting parts of the hair to enhance the style
• Shingling – is cutting the hair close to the nape and gradually longer toward the crown, without showing a definite line
• Slithering – tapering the hair to graduated length with scissors
  Stack winding – a method of permanent waving whereby the perm rod are built up on top of each other, in a pile Sterilization
  – This process completely gets rid of all microbial life and destroys all potentially dangerous organism
• Streaking – layers or strands of hair with a contrasting color, usually placed so as to enhance the appearance
• Taper – to diminish a strand of hair gradually toward the points by cutting. Removing bulk from the ends of the hair
  Thinning – removing bulk from the hair
• Toners – the colors applied to hair which has been lightened – delicate pastel shades, e.g. champagne, beige, silver
• Texture – coarseness and fineness of the hair
  Texturizing – thinning or notching are used to create wispy or spiky effect.
• Trichologist – a person trained in the science of caring for the hair
• Trichology – the study of the structure and functions of the hair
• Vent brush – a brush with widely spaced plastic bristles designed to be used while blow drying
• Workplace – refers to the office. Premises or worksite where a worker is temporary or habitually assigned. Where is not a fixed or definite workplace, the term shall include the place where the worker actually performs regular work, or where he regularly reports to render service or to take assignment