Convergys Philippines Services Corporation Makati City is an institution accredited by TESDA that offers Technical and Vocational Education and Training Programs (TVET) under the Technical Education and Skills Development Authority (TESDA) and the Commission on Higher Education (CHED).
As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, our nearly 75,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agent, technology, and analytics solutions. Our actionable insight stems from handling billions of customer interactions annually for our clients.
In the Philippines, from a single contact center in Manila which opened in 2003, we now have 18 contact center facilities in key cities nationwide. With over 28,000 employees, we are the largest private employer in the country. Visit www.convergys.com to learn more.
Convergys Philippines Services Corporation Makati City
Address: 4/F & 6//F, Insular Life Bldg., 6781 Ayala Ave., cor. Paseo de Roxas, Makati City, Philippines
Telephone Number: n/a
TESDA Approved Programs
Here is the list of available TESDA registered programs and short courses offered in “Convergys Philippines Services Corporation Makati City” in the City of Makati.
List of Tesda Courses Offered / Registered Programs
| Course Authorized | Duration |
|---|---|
| Finishing Course for Call Center Agents | 100 hours |
Basic Requirements for TESDA Courses:
- At least 18 years of age
- At least High School Graduate
- Copy of NSO Birth Certificate
- With good moral character
- Undergone a pre-training assessment
- Can communicate both orally and in written form
Training Fees and Schedule
The cost of training and tuition fees may vary depending upon the specific course of interest and the school offering the training. Training centers also may have slightly different syllabus to teach to students in a class.
For inquiries, tuition fees, enrollment procedures, class schedule and other concern, it would be better that you visit their school/training center and inquire for other documents they may need.
Location and Contact Information
For further information, please visit Convergys Philippines Services Corporation Makati City. The assessment center is located at 4/F & 6//F, Insular Life Bldg., 6781 Ayala Ave., cor. Paseo de Roxas, Makati City, Philippines.