BARBERING NC II – TESDA COURSE MODULE

TESDA TRAINING REGULATIONS FOR BARBERING NC II

The TESDA Course in BARBERING NC II consists of competencies that a person must achieve to perform hair and scalp treatment, basic hair coloring, basic men’s haircutting, shave and style beard and mustache and perform chair manipulative relaxing services.

A student who has achieved this Course in BARBERING NC II is competent to be:

  • Assistant Barber (Scalp and Hair Treatment and Basic Hair Coloring)
  • Assistant Barber (Men’s Haircutting, Shave and Style Beard and Mustache, Chair Manipulative Relaxing Services)
  • Barber

BARBERING NC II – TRAINING AND REGULATION MODULE

Course Title: BARBERING
Level: NC II
Nominal Training Duration :

(Basic Competencies) 37 Hours
(Common Competencies) 24 Hours
(Core Competencies) 224 Hours
Supervised Industry Learning (SIL) 40 Hours

Total Training Duration: 325 Hours

This course is designed to provide the learner with knowledge, practical skills and attitude, applicable in performing work activities involve in performing hair and scalp treatment, basic hair coloring, basic men’s haircutting, shave and shape beard and mustache and chair spot manipulative relaxing services. This include classroom learning activities and practical work in actual work site or simulation area.

Upon completion of the course, the learners are expected to demonstrate the above-mentioned competencies to be employed. To obtain this, all units prescribed for this qualification must be achieve.

TRAINEE ENTRY REQUIREMENTS

Trainees or students wishing to gain entry into this course should possess the following requirements:

  • Completed at least 10 years basic education or Holder of Alternative Learning Systems (ALS) certificate of completion with grade 10 equivalent;
  • Basic communication skills

COMPETENCIES REQUIRED IN BARBERING NC II

To obtain this TESDA course in BARBERING NC II, all units prescribed for this qualification must be achieved.

These units of competency comprising this qualification include the following:

UNIT CODE CORE COMPETENCIES (224 Hours)
SOC514318 Perform hair and scalp treatment
SOC514319 Perform basic hair coloring
SOC514320 Perform basic men’s haircutting
SOC514321 Perform shave and style beard and mustache
SOC514322 Perform chair manipulative relaxing services
UNIT CODE COMMON COMPETENCIES (24 Hours)
SOC514201 Maintain an effective relationship with client/customer
SOC514202 Manage own performance
SOC514203 Apply quality standards
SOC514204 Maintain a safe, clean and efficient environment
UNIT CODE BASIC COMPETENCIES (37 Hours)
400311210 Participate in workplace communication
400311211 Work in a team environment
400311212 Solve/address general workplace problems
400311213 Develop career and life decisions
400311214 Contribute to workplace innovation
400311215 Present relevant information
400311216 Practice occupational safety and health policies and procedures
400311217 Exercise efficient and effective sustainable practices in the workplace
400311218 Practice entrepreneurial skills in the workplace

This section gives the details and contents of the units of competency required in BARBERING NC II. These units of competency are categorized into basic, common and core competencies.

CORE COMPETENCIES

Core competency units comprising the qualification in BARBERING NC II.

UNIT OF COMPETENCY : PERFORM HAIR AND SCALP TREATMENT
UNIT CODE : SOC514318

This unit covers the knowledge and skills required to treat a range of hair and scalp conditions of clients. It involves preparation of clients, tools and equipment, actual treatment of hair and scalp and performance of post-treatment activities. It includes practicing good proper and ethical behavior at all times following code of ethics.

  1. Prepare the client
    • Client’s hair texture, type, condition, and scalp condition are consulted, analyzed, checked and recorded in accordance with Hair and Scalp Treatment procedures, DOH, DTI and OSH policies and guidelines
    • Client is assisted and advised with different hair and scalp treatment products to be used in accordance with product specification
    • Built of the client is assessed to determine appropriate size of drapery to be used in accordance with Hair and Scalp Treatment procedures
    • Client is advised to remove all personal jewelries and accessories
    • When necessary, hair is shampooed and or/conditioned in accordance with established hair shampooing and conditioning procedures, product specification, DOH, DTI and OSH policies and guidelines
  2. Prepare work station
    • Appropriate tools and equipment, are prepared, checked recorded and set according to manufacturer’s manual of instructions, FDA notification, DOH, DTI and OSH policies and guidelines
    • Appropriate supplies, materials and treatment products are prepared, checked and recorded in accordance with product specification with FDA notification, DOH, DTI and OSH policies and guidelines
    • Personal Protective Equipment (clothing/materials) is used in accordance with hair and scalp treatment procedures, DOH, DTI and OSH policies and procedures
    • Work station is ensured of privacy, safety practices and cleanliness in accordance with established procedures
  3. Treat hair and scalp
    • Personal Protective Equipment (clothing/materials) are provided in accordance with hair and scalp treatment procedures, DOH, DTI and OSH policies and procedures
    • Client’s safety and comfort is ensured during the entire process
    • Client is draped in accordance with established draping procedures, DOH, DTI and OSH policies and guidelines
    • Supplies, materials hair and scalp treatment product are used in accordance with Hair and Scalp Treatment procedures
    • Treatment product is applied when necessary, required source of heat is provided following product specification, manual manufacturer’s instruction, DOH, DTI and OSH policies and guidelines
    • Hair and scalp treatment is performed, following established hair and scalp treatment procedures, DOH, DTI and OSH policies and guidelines 3.7 Manipulative relaxing motion is performed in accordance with hair and scalp treatment procedures following DOH, DTI and OSH policies and guidelines
    • When necessary, first-aid treatment is provided to the client or referred to appropriate health personnel
  4. Perform post-service activities
    • Client is advised on hair care maintenance on hair and scalp
    • Tools, equipment and implements are cleaned, sanitized recorded, replenished and stored in accordance with hair and scalp treatment procedures, manufacturer’s manual instructions, DOH and OSH policies and guidelines
    • Documents are recorded, filed and stored in accordance with Hair and Scalp Treatment procedures
    • Waste materials are segregated and disposed properly following Sanitation Code of the Philippines
    • Workplace is cleaned and prepared for next service activity

UNIT OF COMPETENCY : PERFORM BASIC HAIR COLORING
UNIT CODE : SOC514319

This unit covers the knowledge, skills and attitudes in the performance of basic hair coloring. This involves preparing and assessing the client, analyzing hair, preparing appropriate basic coloring products, supplies and materials prior to treatment, the actual mixing and application of color and practice post service activity. It includes practicing good proper and ethical behavior according to code of ethics

  1. Prepare the client
    • Client is consulted for possible skin allergies and color options
    • Client’s hair texture, type, conditions and scalp condition are analyzed, identified, checked and recorded in accordance with basic hair coloring procedures, DOH, DTI and OSH policies and guidelines
    • Client is advised to remove all personal jewelry and accessories
    • Client is draped to avoid stain in accordance with established draping procedures, DOH, DTI and OSH policies and guidelines
    • When necessary, client’s hair is shampooed to remove dirt and build-up of styling products and ensure that the scalp will not be scratched
  2. Prepare work station
    • Appropriate supplies, materials and coloring products are prepared, checked and recorded in accordance with basic hair coloring requirements and FDA notification
    • Tools and equipment are prepared, sanitized, checked, recorded and set according to manufacturer’s manual of instructions and salon policies and procedures following DOH and DTI policies and procedures
    • Personal protective equipment (clothing/materials) is used with hair coloring procedures, DOH, DTI and OSH policies and procedures
    • Work station is ensured of privacy, safety practices and cleanliness in accordance with established procedures
  3. Apply basic hair coloring
    • Personal Protective Equipment (clothing/materials) are provided in accordance with basic hair coloring, DOH, DTI and OSH policies and guidelines
    • Client’s safety and comfort is ensured during the entire process in accordance with DOH, DTI and OSH policies and guidelines
    • Appropriate tools, equipment, supplies, materials and basic hair coloring product are used in accordance with basic hair coloring procedures, DOH, DTI and OSH policies and guidelines
    • Hair colorant and developer are mixed and applied evenly following coloring application in accordance with established basic hair coloring procedures, product specification, DOH, DTI and OSH policies and guidelines
    • Hair is checked according to time development requirement based on product specification
    • When necessary, first-aid treatment is provided to the client or referred to appropriate health personnel
  4. Perform post-service activities
    • Client is advised on hair care maintenance in accordance with basic hair coloring procedures
    • Tools, equipment and implements are cleaned, sanitized recorded replenished and stored in accordance with basic hair coloring procedures, manufacturer’s manual instructions DOH, DTI and OSH policies and guidelines
    • Waste materials are segregated and disposed properly following Sanitation Code of the Philippines
    • Workplace is cleaned and prepared for next service activity
    • Documents are recorded, filed and stored in accordance with basic hair coloring procedures

UNIT OF COMPETENCY : PERFORM BASIC HAIR COLORING
UNIT CODE : SOC514320

This unit covers the knowledge, skills and attitudes in the performance of basic hair coloring. This involves preparing and assessing the client, analyzing hair, preparing appropriate coloring products, supplies and materials prior to treatment, the actual mixing and application of color and practice post service activity. It includes practicing good proper and ethical behavior at all times in accordance with the code of ethics.

  1. Prepare client
    • Client is consulted for possible skin allergies and color options are advised
    • Client’s hair texture, length, type, conditions and scalp condition are analyzed, identified, checked and recorded in accordance with basic hair coloring procedures, DOH, DTI and OSH policies and guidelines
    • Color chart is presented to the client and color is selected and agreed upon by both parties.
    • Client is advised to remove all personal jewelry and accessories
    • Client is draped to avoid stain in accordance with established draping procedures, DOH, DTI and OSH policies and guidelines
    • When necessary, client’s hair is shampooed to remove dirt and build-up of styling products and ensure that the scalp will not scratched
  2. Prepare work station
    • Appropriate tools and equipment, are prepared, checked, sanitized, recorded and set according to manufacturer’s manual of instructions and salon policies and procedures
    • Appropriate supplies/materials products are prepared, checked and recorded in accordance with basic hair coloring requirements with FDA notification
    • Client’s is provided with Personal Protective Equipment (clothing/materials) in accordance with hair coloring, DOH, DTI and OSH polices and procedures
    • Work station is ensured of privacy, safety practices and cleanliness in accordance with established procedures
  3. Apply basic hair coloring
    • Personal Protective Equipment (clothing/materials) are used in accordance with basic hair coloring procedures, DOH, DTI and OSH policies and guidelines
    • Client’s safety and comfort is ensured during the entire process
    • Appropriate tools, equipment, supplies, materials and hair coloring products are used in accordance with basic hair coloring procedures, DOH, DTI and OSH policies and guidelines
    • Hair colorant and developer are mixed and applied evenly following coloring application in accordance with established basic hair coloring procedures, product specification, DOH, DTI and OSH policies and guidelines
    • Hair is checked according to development time requirement based on product specification
    • When necessary, first-aid treatment is provided to the client or referred to appropriate health personnel
  4. Perform post-service activities
    • When necessary, hair styling product is applied and hair is styled according to agreed hairstyling requirements
    • Client is advised on hair care maintenance on basic hair coloring procedures.
    • Tools, equipment and implements are cleaned, sanitized recorded, replenished and stored in accordance with basic hair coloring procedures, manufacturer’s manual instructions, DOH, DTI and OSH policies and guidelines
    • Waste materials are segregated and disposed properly following Sanitation Code of the Philippines
    • Workplace is cleaned and prepared for next service activity
    • Documents are recorded, filed and stored in accordance with basic hair coloring procedures

UNIT OF COMPETENCY : PERFORM SHAVE AND STYLE BEARD AND MUSTACHE
UNIT CODE : SOC514321

This unit covers the knowledge, skills and attitude required to shave or design/style beard and mustache. It involves the preparation of client, the actual shaving, styling and designing beards and mustache. Perform post service activity. It includes practicing proper and ethical behavior in accordance with code of ethics.

  1. Prepare workstation
    • Supplies and materials are prepared, checked and recorded in accordance with shaving and styling beard and mustache procedure, FDA notification following DOH, DTI and OSH policies and guidelines
    • Shaving products form are prepared, checked and recorded in accordance with shaving and styling beard and mustache procedure, product specification with FDA notification
    • Equipment are prepared, checked, set and recorded according to manufacturer’s manual of instructions and shaving, styling beard and mustache procedures
    • Cutting tools for shaving and styling are checked, prepared, recorded and sanitized in accordance with shaving and styling beard and mustache procedure, products specification following DOH, DTI and OSH policies and guidelines
    • Personal Protective Equipment (clothing/materials) is used in accordance with shaving and styling beard and mustache procedures, DOH, DTI and OSH policies and guidelines
    • Work station is ensured of privacy, safety practices and cleanliness in accordance with established procedures
  2. Prepare client
    • Client’s safety and comfort are ensured during the entire process in accordance with DOH, DTI and OSH policies and guidelines
    • Client is consulted and assessed so that appropriate service requirements shall be provided
    • Client’s beard and mustache are checked, analyzed and agreed style, design and trimming is agreed according to service requirements
    • Client is advised to remove all personal jewelries and accessories for personal safekeeping
    • Client’s Personal Protective Equipment (clothing/materials) is provided in accordance with shaving and styling beard and mustache procedure, DOH, DTI and OSH policies and guidelines
    • Draping procedures are followed in accordance with established draping procedures, DOH, DTI and OSH policies and guidelines
    • First-aid, sanitizing or hygiene products are selected and prepared in accordance with shaving and styling beard and mustache procedure procedures product specification, DOH, DTI and OSH policies and guidelines
  3. Shave and design/style beard and mustache
    • Supplies, materials and cutting tools are used in accordance with shaving and trimming procedures for beard and mustache, manufacturer’s manual of instruction with FDA notification following DOH, DTI and OSH policies and guidelines
    • Shaving and trimming techniques are applied both on beard and mustache to remove bulk and or to give the accepted design and style in accordance with established shaving and styling beard and mustache procedures product specification, manufacturer’s manual of instruction with FDA notification, DOH, DTI and OSH policies and guidelines
    • Scissor over-comb techniques are applied in a logical sequence to remove bulk and or shape beard and mustache
    • Beard and moustache lines are defined according to agreed design using appropriate cutting tools, products in accordance with established defining beard procedures, and established designing beard and mustache procedures, following manufacturer’s manual of instruction with FDA notification, DOH, DTI and OSH policies and guidelines
    • Excess hair is removed and finishing touches is applied according to agreed design following shaving, trimming, styling and designing beard and mustaches procedures.
    • When necessary, first-aid treatment is provided to the client or referred to health personnel
  4. Perform post-service activities
    • Client is advised on beard and moustache care and maintenance according to product specification
    • Tools, equipment and implements are cleaned, sanitized, replenished and stored in accordance with Shave and Style Beard and Mustache procedures, manufacturer’s manual instructions, DOH, DTI and OSH policies and guidelines
    • Wastes materials are segregated and disposed properly following Sanitation Code of the Philippines
    • Workplace is cleaned, sanitized and prepared for next service activity
    • Documents are recorded, filed and stored in accordance with salon management

UNIT OF COMPETENCY : PERFORM CHAIR MANIPULATIVE RELAXING SERVICES
UNIT CODE : SOC514322

This unit covers the knowledge, skills and attitude in performing chair manipulative relaxing services in a barber shop/workplace. It involves assessing and preparing the client. Actual application of manipulative relaxing services procedures with manipulative relaxing motion. Performing post services activities. It includes practicing proper and ethical behavior in accordance with code of ethics.

  1. Prepare work station
    • Supplies and materials are prepared, checked and recorded for type of chair manipulative relaxing services in accordance with FDA notification, salon policies and procedures following DOH, DTI and OSH policies and guidelines
    • Equipment are prepared, sanitized, set- up, checked and recorded for type of chair manipulative relaxing services in accordance with manufacturer’s manual of instruction, OSH requirements
    • Manipulative service treatment product is prepared, checked and recorded for type of chair manipulative relaxing services according to product specification with FDA notification
    • Personal Protective Equipment (clothing/materials) is used for type of chair manipulative relaxing services according to salon policies and procedures, DOH, DTI and, OSH policies and guidelines
    • Work station is ensured of privacy, safety practices and cleanliness in accordance with established procedures
  2. Prepare client
    • Client health/body condition is consulted on, so that appropriate service requirements shall be provided in accordance with type of chair manipulative relaxing services procedures following DOH, DTI and OSH policies and procedures
    • Client’s is consulted on type of chair manipulative relaxing services and manipulative relaxing products are checked and prepared according to client’s body condition, product specification with FDA notification, DOH, DTI and OSH policies and guidelines
    • Client’s Personal Protective Equipment (clothing/materials) is provided in accordance with the type of chair manipulative relaxing services., DOH, DTI and OSH policies and guidelines
    • Client is advised to remove all personal accessories and kept in a safe place
  3. Perform manipulative relaxing service to client
    • Equipment are set-up and used in accordance with type of chair manipulative relaxing services manufacturer manual of instructions, DOH, DTI and OSH policies and guidelines
    • Client is laid in a position ensuring the safety and comfort during the entire process
    • Required manipulative relaxing motion are applied according to type of chair manipulative relaxing services following DOH, DTI and OSH policies and guidelines
    • Manipulative relaxing treatment product are used, and applied to client according to manipulative relaxing motion technique in accordance with established chair manipulative relaxing service procedures
    • Timeline is observed according to type of chair spot manipulative relaxing services procedures, and product specification
    • Any pain / complain made by the client is immediately acknowledged or referred to appropriate health personnel or referred to appropriate health personnel
  4. Perform post-service activities
    • Client is advised on body and health care maintenance in accordance with type of chair manipulative relaxing services and procedures, product specification
    • Supplies, materials, massage products and equipment are checked, cleaned, sanitized, replenished and stored in accordance with type of chair manipulative relaxing services product specification, manufacturer’s manual instructions, DOH, DTI and OSH policies and guidelines
    • Wastes materials are segregated and disposed properly following Sanitation Code of the Philippines
    • Workplace is cleaned and prepared for next service activity
    • Documents are recorded, filed and stored in accordance with salon policies and procedures

COMMON COMPETENCIES

UNIT OF COMPETENCY : MAINTAIN AN EFFECTIVE RELATIONSHIP CLIENT/CUSTOMERS
UNIT CODE : SOC514201

This unit covers the knowledge, skills and attitudes required in building and maintaining effective relationship with  client/customers.

  1. Maintain a professional image
    • Uniform and personal grooming maintained
    • Personal presence maintained according to employer standards
    • Visible work area kept tidy and uncluttered
    • Equipment stored according to assignment requirements
  2. Meet client requirements
    • Client requirements identified and understood by referral to the assignment instructions
    • Client requirements met according to the assignment instructions
    • Changes to client’s needs and requirements monitored and appropriate action taken
    • All communication with the client or customer is clear and complies with assignment requirements
  3. Build credibility with clients
    • Client expectations for reliability, punctuality and appearance adhered to
    • Possible causes of client dissatisfaction identified, dealt with and recorded according to employer policy
    • Client fully informed of all relevant security matters in a timely manner and according to agreed reporting procedures
  4. Establish professional relationship with the client
    • Establish relationship within appropriate professional boundaries
    • Build trust and respect through use of effective communication techniques
    • Identify and respond to client special needs
    • Communicate in ways that take account of cultural considerations
    • Exercise discretion and confidentiality
  5. Manage client interactions
    • Use a collaborative and person-centered approach when working with clientsUse motivational interviewing as a basis for client interactions
    • Seek client information respectfully and sensitively, using purposeful, systematic and diplomatic questions
    • Support the client to identify and articulate key information that supports the provision of service
    • Encourage clients to voice queries or concerns and address these appropriately
    • Respond to difficult or challenging behavior using established techniques
    • Maintain professional integrity and boundaries at all times
    • Work within scope of role and identify and respond to situations where interactions suggest the need for client referral
  6. Provide effective responses to client enquiries
    • Select the most appropriate mode of communication for the information being provided
    • Use language and terminology that the client will understand
    • Present information clearly and with sufficient detail to meet client needs Confirm with client that the information has been understood and address any unresolved issues

UNIT OF COMPETENCY : MANAGE OWN PERFORMANCE
UNIT CODE : SOC514202

This unit covers the knowledge, skills and attitudes in effectively managing own workload and quality of work.

  1. Plan for completion of own workload
    • Tasks accurately identified
    • Priority allocated to each task
    • Time lines allocated to each task or series of tasks
    • Tasks deadlines known and complied with whenever possible
    • Work schedules are known and completed with agreed time frames
    • Work plans developed according to assignment requirements and employer policy
    • Uncompleted work or tasks detailed and responsibility for completion passed to incoming shift or other appropriate persons
  2. Maintain quality of performance
    • Personal performance continually monitored against agreed performance standards
    • Advice and guidance sought when necessary to achieve or maintain agreed standards
    • Guidance from management applied to achieve or maintain agreed standards
    • Standard of work clarified and agreed according to employer policy and procedures
  3. Build credibility with customers/ clients
    • Client expectations for reliability, punctuality and appearance adhered to
    • Possible causes of client/customer dissatisfaction identified, dealt with recorded according to employer policy
    • Client fully informed of all relevant security matters in a timely manner

UNIT OF COMPETENCY : APPLY QUALITY STANDARDS
UNIT CODE : SOC514203

This unit covers the knowledge, skills and attitudes needed to apply quality standards in the workplace. The unit also includes the application of relevant safety procedures and regulations, salon/organizational procedures and other client requirement.

  1. Assess clients service needs
    • Work instruction is obtained and work is carried out in accordance with standard operating procedures
    • Clients’ needs are checked against workplace standards and specifications
    • Faults on clients and any identified causes are recorded and/or reported to the supervisor concerned in accordance with workplace procedures
    • Clients profile and service extended to them are documented in accordance with workplace procedures
  2. Assess own work
    • Documentation relative to quality within the company is identified and used
    • Completed work is checked against workplace standards relevant to the task undertaken
    • Information on the quality and other indicators of production performance is recorded in accordance with workplace procedures
    • Deviations from specified quality standards, causes are documented and reported in accordance with the workplace standards operating procedures
  3. Engage in quality improvement
    • Process improvement procedures are participated in relation to workplace assignment
    • Work is carried out in accordance with process improvement procedures
    • Quality of service is ensured and monitored for clients’ satisfaction

UNIT OF COMPETENCY : MAINTAIN A SAFE, CLEAN AND EFFICIENT WORK ENVIRONMENT
UNIT CODE : SOC514204

This unit covers the knowledge, skills and attitudes needed to maintain client relations. The unit incorporates the work safety guidelines. It encompasses competencies necessary to maintain a safe workplace for staff, clients and others. It also involves the application of health regulations, including personal hygiene practiced by staff members, provision of a caring client environment and the efficient operation of the salon.

  1. Comply with health regulations
    • Salon policies and procedures for personal hygiene applied
    • Procedures and practices implemented in a variety of salon situations in accordance with government health regulations
  2. Assess own work
    • Reception, work areas and walkways maintained in a safe, uncluttered and organized manner according to salon policy
    • All routines carried out safely, effectively with minimum inconvenience to clients and staff
    • Waste is stored and disposed of according to OSH requirements
    • Spills, food, waste, hair or other potential hazards promptly removed from floors according to salon policy
    • Linen is stored, cleaned and disinfected in line with OSH requirements and salon procedures
    • Refreshments are provided to all clients
  3. Check and maintain tools and equipment
    • Tools and equipment are stored safely and in position to comply with salon requirements and local health regulations
    • Tools and equipment are prepared for specific services as required
    • Tools and equipment are checked for maintenance requirements
    • Tools and equipment are referred for repair as required
  4. Check and maintain stocks
    • Stock rotation procedures are carried out routinely and accurately according to salon procedures. Stock levels are accurately recorded according to salon procedures
    • Under or over supplied stock items are notified immediately to the salon supervisor
    • Incorrectly ordered or delivered stock is referred to the salon supervisor for return to supplier
    • Safe lifting and carrying techniques maintained in line with salon occupational health and safety policy and government legislation
  5. Provide a relaxed and caring environment
    • Clients are made to feel comfortable according to salon policy
    • Clients’ needs are reported to
    • Clients are consulted on specific desired service

BASIC COMPETENCIES

UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION
UNIT CODE : 400311210

This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements.

  1. Obtain and convey workplace information
    • Specific and relevant information is accessed from appropriate sources
    • Effective questioning , active listening and speaking skills are used to gather and convey information
    • Appropriate medium is used to transfer information and ideas
    • Appropriate non- verbal communication is used
    • Appropriate lines of communication with supervisors and colleagues are identified and followed
    • Defined workplace procedures for the location and storage of information are used
    • Personal interaction is carried out clearly and concisely
  2. Perform duties following workplace instructions
    • Written notices and instructions are read and interpreted in accordance with organizational guidelines
    • Routine written instruction are followed based on established procedures
    • Feedback is given to workplace supervisor based instructions/ information received
    • Workplace interactions are conducted in a courteous manner
    • Where necessary, clarifications about routine workplace procedures and matters concerning conditions of employment are sought and asked from appropriate sources
    • Meetings outcomes are interpreted and implemented
  3. Complete relevant work related documents
    • Range of forms relating to conditions of employment are completed accurately and legibly
    • Workplace data is recorded on standard workplace forms and documents
    • Basic mathematical processes are used for routine calculations
    • Errors in recording information on forms/ documents are identified and properly acted upon
    • Reporting requirements to supervisor are completed according to organizational guidelines

UNIT OF COMPETENCY: WORK IN TEAM ENVIRONMENT
UNIT CODE : 400311211

This unit covers the skills, knowledge and attitudes to identify role and responsibility as a member of a team.

  1. Describe team role and scope
    • The role and objective of the team is identified from available sources of information
    • Team parameters, reporting relationships and responsibilities are identified from team discussions and appropriate external sources
  2. Identify own role and responsibility within team
    • Individual role and responsibilities within the team environment are identified
    • Roles and responsibility of other team members are identified and recognized
    • Reporting relationships within team and external to team are identified
  3. Work as a team member
    • Effective and appropriate forms of communications used and interactions undertaken with team members who contribute to known team activities and objectives
    • Effective and appropriate contributions made to complement team activities and objectives, based on individual skills and competencies and workplace context
    • Observed protocols in reporting using standard operating procedures
    • Contribute to the development of team work plans based on an understanding of team’s role and objectives and individual competencies of the members.

UNIT OF COMPETENCY : SOLVE/ADDRESS GENERAL WORKPLACE PROBLEMS
UNIT CODE : 400311212

This unit covers the knowledge, skills and attitudes required to apply problem-solving techniques to determine the origin of problems and plan for their resolution. It also includes addressing procedural problems through documentation, and referral.

  1. Identify routine problems
    • Routine problems or procedural problem areas are identified
    • Problems to be investigated are defined and determined
    • Current conditions of the problem are identified and documented
  2. Look for solutions to routine problems
    • Potential solutions to problem are identified
    • Recommendations about possible solutions are developed, documented, ranked and presented to appropriate person for decision
  3. Recommend solutions to problems
    • Implementation of solutions are planned
    • Evaluation of implemented solutions are planned
    • Recommended solutions are documented and submit to appropriate person for confirmation

UNIT OF COMPETENCY : DEVELOP CAREER AND LIFE DECISIONS
UNIT CODE : 400311213

This unit covers the knowledge, skills, and attitudes in managing one’s emotions, developing reflective practice, and boosting self-confidence and developing self-regulation.

  1. Manage one’s emotion
    • Self-management strategies are identified
    • Skills to work independently and to show initiative, to be conscientious, and persevering in the face of setbacks and frustrations are developed
    • Techniques for effectively handling negative emotions and unpleasant situation in the workplace are examined
  2. Develop reflective practice
    • Personal strengths and achievements, based on self-assessment strategies and teacher feedback are contemplated
    • Progress when seeking and responding to feedback from teachers to assist them in consolidating strengths, addressing weaknesses and fulfilling their potential are monitored
    • Outcomes of personal and academic challenges by reflecting on previous problem solving and decision making strategies and feedback from peers and teachers are predicted
  3. Boost self-confidence and develop self-regulation
    • Efforts for continuous self-improvement are demonstrated
    • Counter-productive tendencies at work are eliminated
    • Positive outlook in life are maintained.

UNIT OF COMPETENCY : CONTRIBUTE TO WORKPLACE INNOVATION
UNIT CODE : 400311214

This unit covers the knowledge, skills and Attitudes required to make a pro-active and positive contribution to workplace innovation.

  1. Identify opportunities to do things better
    • Opportunities for improvement are identified proactively in own area of work.
    • Information are gathered and reviewed which may be relevant to ideas and which might assist in gaining support for idea.
  2. Discuss and develop ideas with others
    • People who could provide input to ideas for improvements are identified.
    • Ways of approaching people to begin sharing ideas are selected.
    • Meeting is set with relevant people.
    • Ideas for follow up are review and selected based on feedback.
    • Critical inquiry method is used to discuss and develop ideas with others.
  3. Integrate ideas for change in the workplace
    • Critical inquiry method is used to integrate different ideas for change of key people.
    • Summarizing, analyzing and generalizing skills are used to extract salient points in the pool of ideas.
    • Reporting skills are likewise used to communicate results.
    • Current Issues and concerns on the systems, processes and procedures, as well as the need for simple innovative practices are identified.

UNIT OF COMPETENCY : PRESENT RELEVANT INFORMATION
UNIT CODE : 400311215

This unit of covers the knowledge, skills and attitudes required to present data/information appropriately.

  1. Gather data/ information
    • Evidence, facts and information are collected
    • Evaluation, terms of reference and conditions are reviewed to determine whether data/information falls within project scope
  2. Assess gathered data/ information
    • Validity of data/ information is assessed
    • Analysis techniques are applied to assess data/ information.
    • Trends and anomalies are identified
    • Data analysis techniques and procedures are documented
    • Recommendations are made on areas of possible improvement.
  3. Record and present information
    • Studied data/information are recorded.
    • Recommendations are analyzed for action to ensure they are compatible with the project’s scope and terms of reference.
    • Interim and final reports are analyzed and outcomes are compared to the criteria established at the outset.
    • Findings are presented to stakeholders.

UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL SAFETY AND HEALTH POLICIES AND PROCEDURES
UNIT CODE : 400311216

This unit covers the knowledge, skills and attitudes required to identify OSH compliance requirements, prepare OSH requirements for compliance, perform tasks in accordance with relevant OSH policies and procedures

  1. Identify OSH compliance requirements
    • Relevant OSH requirements, regulations, policies and procedures are identified in accordance with workplace policies and procedures
    • OSH activity non-conformities are conveyed to appropriate personnel
    • OSH preventive and control requirements are identified in accordance with OSH work policies and procedures
  2. Prepare OSH requirements for compliance
    • OSH work activity material, tools and equipment requirements are identified in accordance with workplace policies and procedures
    • Required OSH materials, tools and equipment are acquired in accordance with workplace policies and procedures
    • Required OSH materials, tools and equipment are arranged/ placed in accordance with OSH work standards
  3. Perform tasks in accordance with relevant OSH policies and procedures
    • Relevant OSH work procedures are identified in accordance with workplace policies and procedures
    • Work Activities are executed in accordance with OSH work standards
    • Non-compliance work activities are reported to appropriate personnel

UNIT OF COMPETENCY : EXERCISE EFFICIENT AND EFFECTIVE SUSTAINABLE PRACTICES IN THE WORKPLACE
UNIT CODE : 400311217

This unit covers knowledge, skills and attitude to identify the efficiency and effectiveness of resource utilization, determine causes of inefficiency and/or ineffectiveness of resource utilization and Convey inefficient and ineffective environmental practices

  1. Identify the efficiency and effectiveness of resource utilization
    • Required resource utilization in the workplace is measured using appropriate techniques
    • Data are recorded in accordance with workplace protocol
    • Recorded data are compared to determine the efficiency and effectiveness of resource utilization according to established environmental work procedures
  2. Determine causes of inefficiency and/or ineffectiveness of resource utilization
    • Potential causes of inefficiency and/or ineffectiveness are listed
    • Causes of inefficiency and/or ineffectiveness are identified through deductive reasoning
    • Identified causes of inefficiency and/or ineffectiveness are validated thru established environmental procedures
  3. Convey inefficient and ineffective environmental practices
    • Efficiency and effectiveness of resource utilization are reported to appropriate personnel
    • Concerns related resource utilization are discussed with appropriate personnel
    • Feedback on information/ concerns raised are clarified with appropriate personnel

UNIT OF COMPETENCY : PRACTICE ENTREPRENEURIAL SKILLS IN THE WORKPLACE
UNIT CODE : 400311218

This unit covers the outcomes required to apply entrepreneurial workplace best practices and implement cost-effective operations

  1. Apply entrepreneurial workplace best practices
    • Good practices relating to workplace operations are observed and selected following workplace policy.
    • Quality procedures and practices are complied with according to workplace requirements.
    • Cost-conscious habits in resource utilization are applied based on industry standards.
  2. Communicate entrepreneurial workplace best practices
    • Observed Good practices relating to workplace operations are communicated to appropriate person.
    • Observed quality procedures and practices are communicated to appropriate person
    • Cost-conscious habits in resource utilization are communicated based on industry standards.
  3. Implement cost-effective operations
    • Preservation and optimization of workplace resources is implemented in accordance with enterprise policy
    • Judicious use of workplace tools, equipment and materials are observed according to manual and work requirements.
    • Constructive contributions to office operations are made according to enterprise requirements.
    • Ability to work within one’s allotted time and finances is sustained.

GLOSSARY OF TERMS

  • Aniline Derivative Tints – are also known as penetrating tints, synthetic, organic tints and peroxide or oxidation tints and are commonly called tints in the industry
  • Back Combing – combing the short hair toward the scalp while the hair strand is held in a vertical position also called teasing
  • Barbering – should be done at eye level starting at the hairline. A method used in cutting the hair closed to the scalp and refer to as scissor over comb
  • Baseline – the first/foundation line to be cut which subsequent sections are cut to
  • Basic Hair Shaping – shaping the hair that is not too long or too short to different head shape
  • Clippers – electric razors mostly used to smoothen the back of the neck
  • Color Fillers – are used if the hair is in damaged condition and there is doubt that the color result will be an even shade
  • Color Test/Tint – a method of determining the action of color on a small strand of hair
  • Conditioner – creams, waxes and oils which help protect and maintain the health and condition of the hair
  • Conditioning – the application of special chemical agents to the hair to help restore its strength and give it body in order to protect it against possible breakage
  • Cuticle – the outer layer of the hair; the hard skin at the base of the fingernail
  • Dye – to color or stain the hair with tint
  • Elasticity – the ability of the hair to stretch and return to its original form without breaking
  • Emulsifying Agent – a substance used to form an emulsion, e.g. shampoo
  • Implements – a tool, utensil or other piece of equipment, especially as used for a particular purpose
  • First-Aid – means immediate assistance given in case of injury until medical aid has been obtained
  • Guideline – a line to follow when shaping the balance of the hair
  • Hair Analysis – an examination to determine the condition of the hair prior to a hair treatment
  • Hair Cutting – a process of thinning, tapering and shortening the hair into different shapes or styles
  • Medulla – a hollow pith or core of the hair fiber
  • Patch or Skin Test – a procedure to test chemical reaction on scalp and skin
  • Personal Protective Equipment – means any clothing, device or other article that is intended to be worn or used by a worker to prevent injury or to facilitate rescue
  • Shimmering – shading or tinting parts of the hair to enhance the style
  • Slithering – tapering the hair to graduated length with scissors
  • Straight Razor – a razor with a rigid steel cutting blade hinged to a case that forms a handle when the razor is open for use
  • Occupational Safety & Health (OSH) – is define as the A.) promotion and maintenance of the highest degree of physical, mental and social well-being of workers in all occupations B.) prevention among its workers of any departures from health cause by their working conditions; C.) protection among workers in their employment from risks usually from factors adverse health and; D.) placing and maintenance of the worker in an occupational environment adapted to his/her physiological ability
  • Taper – to diminish a strand of hair gradually toward the points by cutting. Removing bulk from the ends of the hair
  • Thinning – removing bulk from the hair
  • Texture – coarseness and fineness of the hair
  • Texturizing – thinning or notching are used to create wispy or spiky effect.
  • Trichologists – a person trained in the science of caring for the hair
  • Trichology – the study of the structure and functions of the hair
  • Wig – an artificial covering for the head consisting of interwoven hair
  • Workplace – refers to the office. Premises or worksite where a worker is temporary or habitually assigned. Where is no a fixed or definite workplace, the term shall include the place where the worker actually performs regular work, or where he regularly reports to render service or to take assignment

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