Telecom OSP and Subscriber Line Installation (Copper Cable/POTS and DSL) NC II

TESDA TRAINING REGULATIONS FOR Telecom OSP and Subscriber Line Installation (Copper Cable/POTS and DSL) NC II COURSE

The TESDA Course in Telecom OSP and Subscriber Line Installation (Copper Cable/POTS and DSL) NC II consists of competencies that a person must possess to splice copper cable, install outside-plant (OSP) and subscriber line for plain old telephone system (POTS) and digital subscriber line (DSL).

Specifically it covers installation of pole hardware, cable terminal, line wire and accessories; installation of main copper cable; splicing/jointing cable terminal to main aerial/underground copper cable splices; basic troubleshooting and correction on cable fault and error; installation POTS subscriber line; and installation of digital subscriber lines.

This Qualification is packaged from the competency map of the Electronics and Communication Industry (Service sector)

A student who has achieved this Qualification is competent to be:

• Telephone and Broadband Technician
• Copper Cable Technician

TRAINEE ENTRY REQUIREMENTS

The trainees who wish to enter the course should possess the following requirements:

• Can communicate in oral and written language
• Can perform basic mathematical computations
• Must be physically and mentally fit to undergo training

This list does not include specific institutional requirements such as educational attainment, appropriate work experience, and others that may be required of the trainees by the school or training center delivering the TVET program.

Telecom OSP and Subscriber Line Installation (Copper Cable/POTS and DSL) NC II COURSE MODULE

Course Title: Telecom OSP and Subscriber Line Installation (Copper Cable/POTS and DSL)
Level: NC II
Nominal Training Duration :

(Basic Competency) 16 Hours
(Common Competency) 16 Hours
(Core Competency) 448 Hours
288 hours Supervised-Industry Training (SIT) in actual work environment

Total Duration: 480 Hours

This course is designed to develop & enhance the knowledge, skills, & attitudes of a Copper Cable Splicer/Jointer and Telephone and Broadband Installer, in accordance with industry standards. It covers the basic and common competencies in addition to the core competencies such as installing pole hardware, cable terminal, line wire and accessories; installing main copper cable; splicing/jointing cable terminal to main aerial/underground copper cable splices; performing basic troubleshooting on cable fault and errors; installing/connecting parallel wires; installing jacketed wire, CBK and telephone instrument; and installing digital subscriber lines.

COMPETENCIES REQUIRED IN Telecom OSP and Subscriber Line Installation (Copper Cable/POTS and DSL) NC II

This units of competency comprising this qualification include Basic, Common, and Core Competencies.

To obtain this TESDA course in Telecom OSP and Subscriber Line Installation (Copper Cable/POTS and DSL) NC II, all units prescribed for this qualification must be achieved.

These units of competency comprising this qualification include the following:

UNIT CODE	CORE COMPETENCIES (448 Hours)
ICT724605	Install pole hardware, cable terminal, line wire and accessories
ICT724606	Perform main cable installation
ICT724607	Splice/Joint cable terminal to main aerial and/or underground copper cable splice
ICT724608	Perform basic troubleshooting and correction of cable fault and error
ICT724609	Install POTS subscriber line
ICT724610	Install Digital Subscriber Line (DSL)
UNIT CODE	COMMON COMPETENCIES (16 Hours)
ICT315202	Apply quality standards
ICT311203	Perform computer operations
UNIT CODE	BASIC COMPETENCIES (16 Hours)
500311105	Participate in workplace communication
500311106	Work in a team environment
500311107	Practice career professionalism
500311108	Practice occupational health and safety procedures

This section gives the details and contents of the units of competency required in Telecom OSP and Subscriber Line Installation (Copper Cable/POTS and DSL) NC II. These units of competency are categorized into basic, common and core competencies.

CORE COMPETENCIES

This section gives the details of the contents of the core units of competency required in Telecom OSP and Subscriber Line Installation (Copper Cable/POTS and DSL) NC II.

UNIT OF COMPETENCY : INSTALL POLE HARDWARE, CABLE TERMINAL, LINE WIRE AND ACCESSORIES
UNIT CODE : ICT724605

This unit covers the outcomes required for installing pole hardware, cable terminal, line wire and accessories. This involves working with a team.

1. Prepare for pole hardware, cable terminal and line wire installation
   • Necessary tools, materials and personal protective equipment (PPE) are prepared in line with job requirements.
   • Information on proposed locations and necessary approvals from relevant authorities is obtained.
   • Site is cleared and prepared to provide unrestricted access for installation works in accordance with joint pole agreement
   • Installation constraints and safety hazards are identified and suitable action is determined
2. Perform pole hardware, cable terminal, line wire and accessories installation
   • Installation site is made safe through erection of necessary barriers in accordance with standard practices and applicable rules and regulations
   • Fixing structures on pole are installed securely in accordance with manufacturer’s specifications and joint pole agreement (JPA) and/or enterprise standards
   • Fixing devices where the support is other than a pole are installed in accordance with the JPA and/or enterprise standards
   • Pole identifier marks are placed on installed poles for identification
   • Ground are installed and grounding wires are bonded to messenger wire of copper cable in accordance with the industry construction standards
   • Guy-wire assembly is installed and tensioned to required specifications
   • Problems encountered are reported as per standard operating procedures (SOP).
   • Installation and design amendments are reported/ documented in accordance with job requirements

UNIT OF COMPETENCY : PERFORM MAIN CABLE INSTALLATION
UNIT CODE : ICT724606

This unit covers the outcomes required for performing main cable installation. This involves working with a team.

1. Prepare for cable jointing and installation
   • Necessary tools, equipment, materials and personal protective equipment (PPE) are prepared in line with job requirements.
   • Cable preparation and installation requirements and constraints from plan and site inspection are identified as per job requirements
   • Cable preparation and installation equipment is set up in accordance with manufacturer’s and job requirements
   • Site is made safe and secure for cable installation
   • Suitable protective clothing is selected and required safety devices used
   • Support structure is assessed as safe for normal working conditions
   • Cable route is checked for obstructions and vertical clearances from street level and are made clear using suitable methods and in coordination with authorities concerned.
2. Install main cable
   • Occupational health & safety (OH&S) policies and procedures are followed based on safety requirements.
   • Tools, equipment, clothing and safety requirements are identified and obtained for the sheath opening, bonding, grounding and securing bunch end.
   • Sheath opening of the cable terminal stub and main cable, bonding and grounding are installed as required per outside plant standards.
   • Cables are bind and secured in accordance with standard installation procedures
   • Loop and bending radius tolerance is insured for cable materials at all times in accordance with outside plant standards
   • Problems encountered are reported as per standard operating procedures (SOP).
   • Waste materials are removed from workplace and disposed off in accordance with government regulations and environmental health and safety requirements.

UNIT OF COMPETENCY : SPLICE/JOINT CABLE TERMINAL TO MAIN AERIAL AND/OR UNDERGROUND COPPER CABLE SPLICE
UNIT CODE : ICT724607

This unit covers the outcomes required for joining/ splicing cable terminal to main aerial cable and/or underground cable splicing/jointing for outside plant telephone network. It also includes installing cable closure and cable supports.

1. Splice and join cable terminal and main cable pairs for aerial copper cable works
   • Necessary tools, equipment, materials and personal protective equipment (PPE) are identified and prepared in line with job requirements.
   • Cable pairs Identification, twisting techniques and crimping/connectorization are performed in accordance with manufacturer’s specifications and as per design plan/assignment.
   • Group binders and segregation of cable pairs are performed as per job requirements and assignment.
   • Accomplishment reports are accurately reported/ documented in accordance with job requirements
2. Splice and join straight and branch cable pairs for underground copper cable works
   • Necessary tools, equipment, materials and personal protective equipment (PPE) are identified and prepared in line with job requirements
   • Manhole and cable preparation for splicing/joining of straight/branch splices is performed in line with job requirements
   • Cable pairs identification, twisting techniques and crimping/connectorization is performed in accordance with manufacturer’s specifications and as per design plan/assignment
   • Group binders and segregation of cable pairs are performed as per job requirements and assignment.
   • Accomplishment reports are accurately reported/ documented in accordance with job requirements
3. Install Cable Closure
   • Cable closure is applied to spliced cable pairs in accordance with product specification
   • Problems encountered are reported as per standard operating procedures (SOP).
   • Flush testing of completed closure is performed according to job requirements and SOP to prevent water and moisture entry.
4. Install Cable Support
   • Spliced cable are attached to messenger wire/cable rack for support in line with job requirements and product specifications
   • Job completion report is prepared in line with enterprise procedures

UNIT OF COMPETENCY : PERFORM BASIC TROUBLESHOOTING AND CORRECTION OF CABLE FAULT AND ERROR
UNIT CODE : ICT724608

This unit covers the knowledge, skills and attitudes required to perform the basic troubleshooting of copper cable faults and errors

1. Prepare for cable fault and error troubleshooting
   • Documentation are required and interpreted in accordance with enterprise procedures
   • Necessary tools, equipment, materials and personal protective equipment (PPE) are identified and prepared in line with job requirements.
   • Cable pair’s identification and preparation is performed in accordance with job requirements and assignments.
2. Test and correct cable faults and errors
   • Identification and interpretation of cable faults and errors is performed as per job requirements
   • Corrective action is applied in line with enterprise procedure
   • Accomplishment report is prepared according to enterprise policy
3. Wrap up job
   • Tools, equipment and materials are gathered and stored back to the service vehicle
   • Waste materials are removed from work place and disposed off in accordance with government regulations and environmental requirements
   • Changes made are restored to the work area during installation, splicing/jointing and re-splicing to complete/clear for acceptance and approval.

UNIT OF COMPETENCY : INSTALL POTS SUBSCRIBER LINE
UNIT CODE : ICT724609

This unit covers the outcomes required in installing POTS subscriber line. It includes preparation of distribution point, layouting and installation of drop wire, house attachment and customer premises equipment (CPE) and accessories.

1. Prepare distribution point to customer premises installation
   • Necessary tools, materials and personal protective equipment (PPE) are prepared in line with job requirements.
   • Information on proposed installation locations are identified based on service order
   • Site is cleared and prepared to provide unrestricted access for installation works in accordance with joint pole agreement
   • Installation constraints and safety hazards are identified and suitable action determined
2. Layout and install drop wire and house attachment
   • Occupational health & safety (OH&S) policies and procedures are followed based on safety requirements.
   • Distribution point terminal are identified in line with service order
   • Drop wire are terminated in line with service order
   • Drop wire layout installation from distribution point to station protector is performed in line with standard installation procedure
   • House attachment is installed and secured permanently to support drop wire in accordance with standard installation procedure
   • Grounding elements are installed in accordance with established standards
   • Problems encountered are reported in line with standard operating procedures (SOP).
3. Install telephone set and accessories
   • Connecting Block (CBK) are installed in line with installation manual
   • Jacketed wire is terminated and connected to CBK based on installation manual
   • Telephone instrument is installed in line with installation manual
   • Problems encountered are reported as per standard operating procedures (SOP).
   • Installation is properly documented according to SOP.
4. Wrap up job
   • Tools, equipment and materials are gathered and stored back to the service vehicle
   • Waste materials are removed from work place and disposed off in accordance with government regulations and environmental health & safety requirements
   • Changes made are restored to the work area during installation, disconnection and reconnection to the customer’s satisfaction

UNIT OF COMPETENCY : INSTALL DIGITAL SUBSCRIBER LINE (DSL)
UNIT CODE : ICT724610

This unit covers the knowledge, skills and attitudes required to install DSL modems.

1. Prepare for DSL Modem Installation
   • Subscriber’s unit specification is checked in accordance with system requirements
   • Necessary tools, equipment, materials and personal protective equipment (PPE) are identified and prepared in line with job requirements.
2. Perform Installation of DSL Modem
   • Occupational health & safety (OH&S) policies and procedures are followed based on safety requirements.
   • Voice-Data splitter is connected in line with installation manual.
   • Modem is installed and configured in line with modem installation manual.
   • Internet connection is tested in line with enterprise procedure
   • Installation report is documented according to SOP
   • Interpersonal skills is demonstrated in dealing with subscriber concerns in line with enterprise procedures
3. Wrap up job
   • Tools, equipment and materials are gathered and stored back to the service vehicle
   • Waste materials are removed from work place and disposed off in accordance with environmental requirements

COMMON COMPETENCIES

UNIT TITLE : APPLY QUALITY STANDARDS
UNIT CODE : ICT315202

This unit covers the knowledge, skills and attitudes needed to apply quality standards in the workplace. The unit also includes the application of relevant safety procedures and regulations, organization procedures and customer requirements

1. Assess quality of received materials or components
   • Work instructions are obtained and work is carried out in accordance with standard operating procedures
   • Received materials or component parts are checked against workplace standards and specifications
   • Faulty material or components related to work are identified and isolated
   • Faults and any identified causes are recorded and/or reported to the supervisor concerned in accordance with workplace procedures
   • Faulty materials or components are replaced in accordance with workplace procedures
2. Assess own work
   • Documentation relative to quality within the company is identified and used
   • Completed work is checked against workplace standards relevant to the task undertaken
   • Faulty pieces are identified and isolated
   • Information on the quality and other indicators of production performance is recorded in accordance with workplace procedures
   • Deviations from specified quality standards, causes are documented and reported in accordance with the workplace standards operating procedures
3. Engage in quality improvement
   • Process improvement procedures are participated in relation to workplace assignment
   • Work is carried out in accordance with process improvement procedures
   • Performance of operation or quality of product or service to ensure customer satisfaction is monitored

UNIT OF COMPETENCY: PERFORM COMPUTER OPERATIONS
UNIT CODE : ICT311203

This unit covers the knowledge, skills, (and) attitudes and values needed to perform computer operations which include inputting, accessing, producing and transferring data using the appropriate hardware and software

1. Plan and prepare for task to be undertaken
   • Requirements of the task are determined according to job specifications
   • Appropriate hardware and software are selected according to the tasks assigned and their required outcomes
   • Task is planned to ensure OH & S guidelines and procedures are followed
2. Input data into computer
   • Data are entered into the computer using appropriate program/application in accordance with company procedures
   • Accuracy of information is checked and information is saved in accordance with standard operating procedures
   • Inputted data are stored in storage media according to requirements
   • Work is performed within ergonomic guidelines
3. Access information using computer
   • Correct program/application is selected based on job requirements
   • Program/application containing the information required is accessed according to company procedures
   • Desktop icons are correctly selected, opened and closed for navigation purposes
   • Keyboard techniques are carried out in line with OH & S requirements for safe use of keyboards
4. Produce/output data using computer system
   • Entered data are processed using appropriate software commands
   • Data printed out as required using computer hardware/peripheral devices in accordance with standard operating procedures
   • Files, data are transferred between compatible systems using computer software, hardware/ peripheral devices in accordance with standard operating procedures
5. Maintain computer equipment and systems
   • Systems for cleaning, minor maintenance and replacement of consumables are implemented
   • Procedures for ensuring security of data, including regular back-ups and virus checks are implemented in accordance with standard operating procedures
   • Basic file maintenance procedures are implemented in line with the standard operating procedures

BASIC COMPETENCIES

UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION
UNIT CODE : 500311105

This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements.

1. Obtain and convey workplace information
   • Specific and relevant information is accessed from appropriate sources
   • Effective questioning, active listening and speaking skills are used together and convey information
   • Appropriate medium is used to transfer information and ideas
   • Appropriate non- verbal communication is used
   • Appropriate lines of communication with supervisors and colleagues are identified and followed
   • Defined workplace procedures for the location and storage of information are used
   • Personal interaction is carried out clearly and concisely
2. Participate in workplace meetings and discussions
   • Team meetings are at ended on time
   • Own opinions are clear expressed and those of others are listened to without interruption
   • Meeting inputs are consistent with the meeting purpose and established protocols
   • Workplace interactions are conducted in a courteous manner
   • Questions about simple routine workplace procedures and matters concerning working conditions of employment are asked and responded to.
   • Meetings outcomes are interpreted and implemented
3. Complete relevant work related documents
   • Range of forms relating to conditions of employment are completed accurately and legibly
   • Workplace data is recorded on standard workplace forms and documents
   • Basic mathematical processes are used for routine calculations
   • Errors in recording information on forms/documents are identified and properly acted upon
   • Reporting requirements to supervisor are completed according to organizational guidelines

UNIT OF COMPETENCY : WORK IN TEAM ENVIRONMENT
UNIT CODE : 500311106

This unit covers the skills, knowledge and attitudes to identify role and responsibility as a member of a team.

1. Describe team role and scope
   • The role and objective of the team is identified from available sources of information
   • Team parameters, reporting relationships and responsibilities are identified from team discussions and appropriate external sources.
2. Identify own role and responsibility within team
   • Individual role and responsibilities within the team environment are identified.
   • Roles and responsibility of other team members are identified and recognized.
   • Reporting relationships within team and external to team are identified.
3. Work as a team member
   • Effective and appropriate forms of communications used and interactions undertaken with team members who contribute to known team activities and objectives.
   • Effective and appropriate contributions made to complement team activities and objectives, based on individual skills and competencies and workplace context.
   • Observed protocols in reporting using standard operating procedures.
   • Contribute to the development of team work plans based on an understanding of team’s role and objectives and individual competencies of the members.

UNIT OF COMPETENCY : PRACTICE CAREER PROFESSIONALISM
UNIT CODE : 500311107

This unit covers the knowledge, skills and attitudes in promoting career growth and advancement.

1. Integrate personal objectives with organizational goals
   • Personal growth and work plans are pursued towards improving the qualifications set for the profession
   • Intra- and interpersonal relationships is are maintained in the course of managing oneself based on performance evaluation
   • Commitment to the organization and its goal is demonstrated in the performance of duties
2. Set and meet work priorities
   • Competing demands are prioritized to achieve personal, team and organizational goals and objectives.
   • Resources are utilized efficiently and effectively to manage work priorities and commitments
   • Practices along economic use and maintenance of equipment and facilities are followed as per established procedures
3. Maintain professional growth and development
   • Trainings and career opportunities are identified and availed of based on job requirements
   • Recognitions are sought/received and demonstrated as proof of career advancement
   • Licenses and/or certifications relevant to job and career are obtained and renewed

UNIT OF COMPETENCY : PRACTICE  OCCUPATIONAL HEALTH AND SAFETY PROCEDURES
UNIT CODE : 500311108

This unit covers the outcomes required to comply with regulatory and organizational requirements for occupational health and safety.

1. Identify hazards and risks
   • Safety regulations and workplace safety and hazard control practices and procedures are clarified and explained based on organization procedures
   • Hazards/risks in the workplace and their corresponding indicators are identified to minimize or eliminate risk to co-workers, workplace and environment in accordance with organization procedures
   • Contingency measures during workplace accidents, fire and other emergencies are recognized and established in accordance with organization procedures
2. Evaluate hazards and risks
   • Terms of maximum tolerable limits which when exceeded will result in harm or damage are identified based on threshold limit values (TLV)
   • Effects of the hazards are determined
   • OHS issues and/or concerns and identified safety hazards are reported to designated personnel in accordance with workplace requirements and relevant workplace OHS legislation
3. Control hazards and risks
   • Occupational Health and Safety (OHS) procedures for controlling hazards/risks in workplace are consistently
     followed
   • Procedures for dealing with workplace accidents, fire and emergencies are followed in accordance with organization OHS policies
   • Personal protective equipment (PPE) is correctly used in accordance with organization OHS procedures and practices
   • Appropriate assistance is provided in the event of a workplace emergency in accordance with established organization protocol
4. Maintain OHS awareness
   • Emergency-related drills and trainings are participated in as per established organization guidelines and procedures
   • OHS personal records are completed and updated in accordance with workplace requirements

DEFINITION OF TERMS

GENERAL

• Certification – is the process of verifying and validating the competencies of a person through assessment
• Certificate of Competency (COC) – is a certification issued to individuals who pass the assessment for a single unit or cluster of units of competency
• Common Competencies – are the skills and knowledge needed by all people working in a particular industry
• Competency – is the possession and application of knowledge, skills and attitudes to perform work activities to the standard expected in the workplace
• Competency Assessment – is the process of collecting evidence and making judgments on whether competency has been achieved
• Competency Standard (CS) – is the industry-determined specification of competencies required for effective work performance
• Context of Assessment – refers to the place where assessment is to be conducted or carried out
• Core Competencies – are the specific skills and knowledge needed in a particular area of work – industry sector/occupation/job role
• Critical aspects of competency – refers to the evidence that is essential for successful performance of the unit of competency
• Elective Competencies – are the additional skills and knowledge required by the individual or enterprise for work
• Elements – are the building blocks of a unit of competency. They describe in outcome terms the functions that a person performs in the workplace.
• Evidence Guide – is a component of the unit of competency that defines or identifies the evidences required to determine the competence of the individual. It provides information on critical aspects of competency, underpinning knowledge, underpinning skills, resource implications, assessment method and context of assessment
• Level – refers to the category of skills and knowledge required to do a job
• Method of Assessment – refers to the ways of collecting evidence and when,
  evidence should be collected
• National Certificate (NC) – is a certification issued to individuals who achieve all the required units of competency for a national qualification defined under the Training Regulations. NCs are aligned to specific levels within the PTQF
• Performance Criteria – are evaluative statements that specify what is to be assessed and the required level of performance
• Qualification – is a cluster of units of competencies that meets job roles and is significant in the workplace. It is also a certification awarded to a person on successful completion of a course in recognition of having demonstrated competencies in an industry sector
• Range of Variables – describes the circumstances or context in which the work is to be performed
• Recognition of Prior Learning (RPL) – is the acknowledgement of an individual’s skills, knowledge and attitudes gained from life and work experiences outside registered training programs
• Resource Implications – refers to the resources needed for the successful performance of the work activity described in the unit of competency. It includes work environment and conditions, materials, tools and equipment
• Basic Competencies – are the skills and knowledge that everyone needs for work
• Training Regulations (TR) – refers to the document promulgated and issued by TESDA consisting of competency standards, national qualifications and training guidelines for specific sectors/occupations. The TR serves as basis for establishment of qualification and certification under the PTQF. It also serves as guide for development of competency-based curricula and instructional materials including registration of TVET programs offered by TVET providers
• Underpinning Knowledge – refers to the competency that involves in applying knowledge to perform work activities. It includes specific knowledge that is essential to the performance of the competency
• Underpinning Skills – refers to the list of the skills needed to achieve the elements and performance criteria in the unit of competency. It includes generic and industry specific skills
• Unit of Competency – is a component of the competency standards stating a specific key function or role in a particular job or occupation; it is the smallest component of achievement that can be assessed and certified under the PTQF

SECTOR SPECIFIC

• Aerial Cable – suspended and attached on telephone pole for distribution proposes.
• Broadband – broadband refers to telecommunication in which a wide band of frequencies is available to transmit information. Information can be multiplexed and sent on many different frequencies or channels within the band concurrently, allowing more information to be transmitted in a given amount of time.
• CBK – connecting block
• Communication Cable – is used for the distribution and small copper wires for voice and data signals
• Component – That portion of a unit of equipment, which has been designed as a discrete unit and that can be identified as such.
• Connectorization – proper preparation of cable for installation of appropriate type of connectors.
• Copper cable — Electric power cables made from twisted pair copper wire.
• Drop cable – a small-diameter cable leading from the tap-off in the cable plant to the subscribers’ TV receivers. A drop cable used by the CATV system should be either RG-59 or RG-6, 75-ohms coaxial cable (foam).
• DSL – stands for digital subscriber line. DSL is a way to connect to the internet. DSL is a high speed connection (256kb/s to 24mb/s down and about the same up depending on DSL technology and equipment) that transfers data using the same wires as a regular telephone line.
• Environment – The area surrounding the work site which can be directly or indirectly affected by occurrences at the work site. It includes the atmosphere, soils, drains, underground water tables, and the ecosystem. Protection of the environment would require the proper disposal of waste materials, restriction of burning off, the correct handling of toxic substances, the containment of CFCs and the like.
• Established procedures – Formal arrangements of an organization, enterprise or statutory authority of how work is to be done.
• Flash testing – air pressure testing to prevent water/moisture entry
• Hazardous materials – Flammable gases and vapors and combustible dusts.
• Head-end – is the main site at which all the signals from the various program sources are received, assembled, processed and combined for transmission through the distribution network. It is the originating point for all services carried on a cable television system
  Line extender amplifier – extends further the feeder line from the trunk bridger.
• Modifications – To make changes to the physical parameters or operational function of a device, component or piece of equipment or apparatus.
• Modem – is an electronic device that converts digital data into analog (modulated wave) signals suitable for transmission over analog telecommunications circuits (e.g., traditional phone lines) and demodulates received analog signals to recover the digital data transmitted. The “modulator/demodulator” thus makes it possible for existing communications channels to support a variety of digital communications, including e-mail, Internet access, and fax transmissions.
• Notification (notified) – Can include verbal, written, electronic or recorded information at completion of work which may be required to be completed in accordance with established procedures.
• OH&S policies and procedures – Arrangements of an organization or enterprise to meet their legal and ethical obligations of ensuring the workplace is safe and without risk to health.
• Outside Plant (OSP) – is a part of Communication Network system that provides for the distribution voice and data signals from the head-end to the paying subscribers.
• POTS – Plain Old Telephone Service
• Requirements – That to which equipment and procedures and their outcomes must conform and includes statutory obligations and regulations and standards called-up by legislation or regulations.
• Servicing – Undertaking routine inspection, repair and maintenance of circuits,
  systems or apparatus. Maintaining, fault finding and repair of equipment, plant and machinery.
• Splicing – the act or process of creating a physical connection between two separate pieces of optical fiber. Optical fibers should only be spliced by a technician who possesses the required skills and interconnection technology.
• Splitter – is a passive device used to divide the power equally into two path.
• Standards – Technical documents, which set out specifications and other criteria for
  equipment, materials, and methods to ensure them consistently, perform as intended.
• Subscriber – a person who pays a fee for cable services.
• Subscriber terminal – the cable television system terminal to which a subscriber’s equipment is connected.
• Supervised Industry Training – similar to on-the-job training – an approach in training designed to enhance the knowledge and skills of the trainee through actual experience in the workplace to acquire specific competencies prescribed in the training regulations.
• System – A group or combination of inter-related, inter-dependent or interlocking elements forming a collective entity. Includes circuits, apparatus, equipment and the like.
• Telecom – refers to Telecommunication. It is the process of transmitting information to a receiver by means of electric current or pulses of light.
  Termination – The act by means of which an electrical connection to an apparatus is established; specifically a prepared joint or connection between a cable, cord or conductor and a point in an electrical circuit such as a terminal or connection point. Such terminations include soldering, crimping, clamping, wire wrapping, insulation piercing/compression.
• Testing devices – Devices and instruments used to ensure safety requirements and operational functions are met, and to diagnose faults in apparatus, circuits or
  systems.
• Wiring systems – Permitted cables, enclosures, supports and accessories for power, measurement, control or communications purposes.