CONSUMER ELECTRONICS EQUIPMENT SERVICING NC III – TESDA COURSE MODULE

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TESDA TRAINING REGULATIONS FOR CONSUMER ELECTRONICS EQUIPMENT SERVICING NC III

The TESDA Course in CONSUMER ELECTRONICS SERVICING NC III consists of competencies that a person must possess to commission consumer electronic products and systems, train service technician and develop servicing system for consumer electronic products and systems.

This Qualification is packaged from the competency map of the Electronics Industry (Service sector)

A student who has achieved this TESDA Course in CONSUMER ELECTRONICS EQUIPMENT SERVICING NC III is competent to be:

  • Consumer Electronics Products Assembly Supervisor
  • Domestic Appliance Senior Technician
  • Cellular Phone Senior Technician
  • Audio-Video Senior Technician

CONSUMER ELECTRONICS EQUIPMENT SERVICING NC III – TRAINING AND REGULATION MODULE

Course Title: CONSUMER ELECTRONICS EQUIPMENT SERVICING
Level: NC III
Nominal Training Duration :

(Basic Competency) 36 hours
(Common Competency) 60 hours
(Core Competency) 80 hours

TOTAL DURATION: 176 Hours

This course in CONSUMER ELECTRONICS EQUIPMENT SERVICING NC III is designed to develop & enhance the knowledge, skills, & attitudes of a Consumer Electronics Technician, in accordance with industry standards. It covers the basic & common competencies in addition to the core competencies such as commissioning consumer electronic products and systems, developing servicing system for consumer electronic products and training service technicians. The nominal duration of 176 hours covers the required units at NC III. TVET providers can however, offer a longer, ladderized course covering both NC II and NC III basic, common and core units.

TRAINEE ENTRY REQUIREMENTS

The trainees who wish to enter the course should possess the following requirements:

  • Must have completed Consumer Electronics Servicing NCII program or equivalent
  • Must have interest and potential in handling supervisory functions

This list does not include specific institutional requirements such as educational attainment, appropriate work experience and others that may be required from the trainees by the school or training center delivering the TVET program.

COMPETENCIES REQUIRED IN CONSUMER ELECTRONICS EQUIPMENT SERVICING NC III

This units of competency comprising this qualification include Basic, Common, Elective and Core Competencies.

To obtain this TESDA Course in CONSUMER ELECTRONICS EQUIPMENT SERVICING NC III, all units prescribed below for this qualification must be achieved.

These units of competency comprising this qualification include the following:

UNIT CODE CORE COMPETENCIES (80 hours)
ELC724326 Commission consumer electronic products and systems
ELC724327 Develop servicing systems for consumer electronic products and systems
ELC724328 Train Service Technicians
UNIT CODE COMMON COMPETENCIES (60 hours)
ELC724201 Use Hand Tools
ELC311201 Perform Mensuration and Calculation
ELC311202 Prepare and Interpret Technical Drawing
ELC315202 Apply Quality Standards
ELC311203 Perform Computer Operations
ELC724202 Terminate and Connect Electrical Wiring and Electronic Circuits
UNIT CODE BASIC COMPETENCIES (36 hours)
500311109 Lead Workplace Communication
500311110 Lead Small Teams
500311111 Develop and Practice Negotiation skills
500311112 Solve Problems Related to Work Activities
500311113 Use Mathematical Concepts and Techniques
500311114 Use Relevant Technologies

These guidelines are set to provide the Technical Vocational Education and Training (TVET) providers with information and other important requirements to consider when designing training programs for CONSUMER ELECTRONICS EQUIPMENT SERVICING NC III.

CORE COMPETENCIES

UNIT OF COMPETENCY : COMMISSION CONSUMER ELECTRONIC PRODUCTS AND SYSTEMS
UNIT CODE : ELC724326

This unit covers the knowledge, skills and attitudes required to undertake commissioning of consumer electronic product systems and associated basic circuits, components to comply with predetermined parameters and standards.

  1. Plan and prepare consumer electronic products and systems for commissioning
    • Commissioning procedures are planned and prepared based on OH&S policies and procedures and duplicate work is appropriately sequenced in accordance with requirements
    • Appropriate personnel are consulted to ensure the work is coordinated effectively with others involved in the work site
    • Commissioning procedures are checked against requirements
    • Materials necessary to complete the work are obtained in accordance with established procedures and checked against requirements
    • Tools, equipment and testing devices needed to carry out the commissioning work are obtained in accordance with established procedures and checked for correct operation and safety
    • Preparatory work is checked to ensure no unnecessary damage will occurred and process complies with requirements
  2. Commission consumer electronic products and system
    • OH&S policies and procedures are followed
    • Circuits are checked and isolated where necessary using specified testing procedures
    • Commissioning activities are performed in accordance with requirements, without damage or distortion to the surrounding environment or components
    • Unplanned events or conditions are responded to in accordance with established procedures
    • Approval is obtained from appropriate personnel in accordance with established procedures, from appropriate personnel before any contingencies are implemented
    • On-going checks of the quality of the work are undertaken in accordance with established procedures
  3. Inspect and document completion of work
    • Final inspections and performance checks are undertaken to ensure that the commissioning procedures of apparatus, associated circuits and components conforms to requirements
    • Work completion is documented and reported to personnel concerned in accordance with established procedures

UNIT OF COMPETENCY : DEVELOP SERVICING SYSTEMS FOR CONSUMER ELECTRONIC PRODUCTS
UNIT CODE : ELC724327

This unit covers the knowledge, skills and attitudes required to develop servicing systems for consumer electronic products and associated circuits, including service schedules.

  1. Plan and prepare servicing system
    • OH&S policies and procedures to be followed are planned and prepared, and work is sequence in accordance with requirements
    • Appropriate personnel are consulted to ensure the programs for servicing and maintenance are coordinated effectively with others involved in the work site
    • Programs to be developed for servicing and maintenance are checked against job requirements
    • Materials necessary to complete the work are identified and detailed in accordance with established procedures and checked against job requirements
    • Tools, equipment and testing instruments needed to carry out the work are identified and detailed in accordance with established procedures
  2. Implement servicing system
    • Normal function of consumer electronics products and associated circuits are ascertained and detailed in accordance with requirements
    • Circuits isolation and specified testing procedures are detailed where necessary
    • Servicing system on a trial basis is implemented
    • Response to unplanned events or conditions in accordance with established procedures are detailed
    • Approval to implement contingencies in accordance with established procedures from appropriate personnel are detailed
    • Consumer electronic products and associated circuit servicing and maintenance is implemented in accordance with requirements
    • Identify and organize technique and approached for maintenance of servicing
  3. Evaluate and document servicing system
    • Adjustments are made in accordance with established procedures, where necessary, to return apparatus and associated circuits to normal operating conditions
    • Faulty component(s) are rectified or replaced, without damage or distortion to the surrounding environment
    • On-going checks of the quality of the work are undertaken in accordance with established procedures
    • Consumer electronic products and associated circuits are tested to ensure safety of the installation
    • Consumer electronic products and associated circuits are serviced in accordance with established procedures

UNIT OF COMPETENCY : TRAIN SERVICE TECHNICIANS
UNIT CODE : ELC724328

This unit covers the knowledge, skills and attitudes required to train service technicians and apprentices.

  1. Plan and prepare training activities
    • Required tools, materials and equipment are prepared in the worksite.
    • Stage of development is determined from discussion with the service technician, observation of the service technician and/or a formal assessment being carried out
    • Measures are taken to ensure that the service technician understands OH&S requirements and safe working procedures and practices for the particular worksite and the activities to be undertaken
    • Preparation for particular training includes deciding which activities are to be undertaken by the service technician and the level of supervision is planned
    • Confirmation from the service technician is sought regarding the level of understanding of the training activity to be performed
  2. Guide/mentor service technicians
    • Service technician is provided with clear instructions on the work to be done and the respective responsibilities associated with the work and others who are involved
    • Service technician is guided/mentored and stage check is made at a level appropriate to the stage of development in accordance with industry standards
    • Measures are taken to ensure that the service technician completes relevant documentation of the work performed in accordance with established procedures
  3. Document and provide feedback
    • Service technician’s progress is monitored in accordance with established procedures and documentation requirements
    • Work activities and assessment undertaken are documented and verified in accordance with established procedures
    • Assessment feedback is provided to service technician and training evaluation report is submitted to responsible person

COMMON COMPETENCIES

UNIT TITLE : USE HAND TOOLS
UNIT CODE : ELC724201

This unit covers the knowledge, skills and attitudes on the safe use, handling and maintenance of tools.

  1. Plan and prepare for tasks to be undertaken
    • Tasks to be undertaken are properly identified
    • Appropriate hand tools are identified and selected according to the task requirements
  2. Prepare hand tools
    • Appropriate hand tools are checked for proper operation and safety
    • Unsafe or faulty tools are identified and marked for repair according to standard company procedure
  3. Use appropriate hand tools and test equipment
    • Tools are used according to tasks undertaken
    • All safety procedures in using tools are observed at all times and appropriate personal protective equipment (PPE) are used
    • Malfunctions, unplanned or unusual events are reported to the supervisor
  4. Maintain hand tools
  5. Tools are handled without damage according to procedures
    • Routine maintenance of tools undertaken according to standard operational procedures, principles and techniques
    • Tools are stored safely in appropriate locations in accordance with manufacturer’s specifications or standard operating procedures

UNIT TITLE : PERFORM MENSURATION AND CALCULATION
UNIT CODE : ELC311201

This unit covers the knowledge, skills and attitudes and values needed identify, care, handle and use measuring instruments

  1. Select measuring instruments
    • Object or component to be measured is identified according to procedures
    • Correct specifications are obtained from relevant source
    • Measuring tools are selected in line with job requirements
  2. Carry out measurements and calculation
    •  Appropriate measuring instrument is selected to achieve required outcome
    • Accurate measurements are obtained for job
    • Calculation needed to complete work tasks are performed using the four basic process of addition (+), subtraction (-), multiplication (x), and division (/)
    • Calculation involving fractions, percentages and mixed numbers are used to complete workplace tasks.
    • Numerical computation is checked and corrected for accuracy
    • Instruments are read to the limit of accuracy of the tool.
  3. Maintain measuring instruments
    • Measuring instruments are handled without damage according to procedures
    • Measuring instruments are cleaned before and after using.
    • Proper storage of instruments are undertaken according to manufacturer’s specifications and standard operating procedures.

UNIT TITLE : PREPARE AND INTERPRET TECHNICAL DRAWING
UNIT CODE : ELC311202

This unit covers the knowledge, skills and attitudes and values needed to prepare/interpret diagrams, engineering abbreviation and drawings, symbols, dimension.

  1. Identify different kinds of technical drawings
    • Correct technical drawing is selected according to job requirements.
    • Technical drawings are segregated in accordance with the types and kinds of drawings
  2. Interpret technical drawing
    • Components, assemblies or objects are recognized as required.
    • Dimensions of the key features of the objects depicted in the drawing are correctly identified.
    • Symbols used in the drawing are identified and interpreted correctly.
    • Drawing is checked and validated against job requirements or equipment in accordance with standard operating procedures.
  3. Prepare/make changes to electrical/electronic schematics and drawings
    • Electrical/electronic schematic is drawn and correctly identified.
    • Correct drawing is identified, equipment are selected and used in accordance with job requirements.
  4. Store technical drawings and equipment /instruments
    • Care and maintenance of drawings are undertaken according to company procedures.
    • Technical drawings are recorded and inventory is prepared in accordance with company procedures.
    • Proper storage of instruments is undertaken according to company procedures.

UNIT TITLE : APPLY QUALITY STANDARDS
UNIT CODE : ELC315202

This unit covers the knowledge, skills, (and) attitudes and values needed to apply quality standards in the workplace. The unit also includes the application of relevant safety procedures and regulations, organization procedures and customer requirements

  1. Assess quality of received materials or components
    • Work instructions are obtained and work is carried out in accordance with standard operating procedures
    • Received materials or component parts are checked against workplace standards and specifications
    • Faulty material or components related to work are identified and isolated
    • Faults and any identified causes are recorded and/or reported to the supervisor concerned in accordance with workplace procedures
    • Faulty materials or components are replaced in accordance with workplace procedures
  2. Assess own work
    • Documentation relative to quality within the company is identified and used
    • Completed work is checked against workplace standards relevant to the task undertaken
    • Faulty pieces are identified and isolated
    • Information on the quality and other indicators of production performance is recorded in accordance with workplace procedures
    • Deviations from specified quality standards, causes are documented and reported in accordance with the workplace’ standards operating procedures
  3. Engage in quality improvement
    • Process improvement procedures are participated in relation to workplace assignment
    • Work is carried out in accordance with process improvement procedures
    • Performance of operation or quality of product or service to ensure customer satisfaction is monitored

UNIT TITLE : PERFORM COMPUTER OPERATIONS
UNIT CODE : ELC311203

This unit covers the knowledge, skills, (and) attitudes and values needed to perform computer operations which include inputting, accessing, producing and transferring data using the appropriate hardware and software

  1. Plan and prepare for task to be undertaken
    • Requirements of task are determined according to job specifications
    • Appropriate hardware and software are selected according to task assigned and required outcome
    • Task is planned to ensure OH & S guidelines and procedures are followed
  2. Input data into computer
    • Data are entered into the computer using appropriate program/application in accordance with company procedures
    • Accuracy of information is checked and information is saved in accordance with standard operating procedures
    • Inputted data are stored in storage media according to requirements
    • Work is performed within ergonomic guidelines
  3. Access information using computer
    • Correct program/application is selected based on job requirements
    • Program/application containing the information required is accessed according to company procedures
    • Desktop icons are correctly selected, opened and closed for navigation purposes
    • Keyboard techniques are carried out in line with OH & S requirements for safe use of keyboards
  4. Produce/output data using computer system
    • Entered data are processed using appropriate software commands
    • Data printed out as required using computer hardware/peripheral devices in accordance with standard operating procedures
    • Files, data are transferred between compatible systems using computer software, hardware/ peripheral devices in accordance with standard operating procedures
  5. Maintain computer equipment and systems
    • Systems for cleaning, minor maintenance and replacement of consumables are implemented
    • Procedures for ensuring security of data, including regular back-ups and virus checks are implemented in accordance with standard operating procedures
    • Basic file maintenance procedures are implemented in line with the standard operating procedures

UNIT TITLE : TERMINATE AND CONNECT ELECTRICAL WIRING AND ELECTRONICS CIRCUIT
UNIT CODE : ELC724202

This unit covers the knowledge, skills, attitudes and values needed to terminate and connect electrical wiring and electronic circuits

  1. Plan and prepare for termination/connection of electrical wiring/electronics circuits
    • Materials are checked according to specifications and tasks
    • Appropriate tools and equipment are selected according to tasks requirements
    • Task is planned to ensure OH & S guidelines and procedures are followed
    • Electrical wiring/electronic circuits are correctly prepared for connecting/termination in accordance with instructions and work site procedures
  2. Terminate/connect electrical wiring/electronic circuits
    • Safety procedures in using tools are observed at all times and appropriate personal protective equipment are used
    •  Work is undertaken safely in accordance with the workplace and standard procedures
    • Appropriate range of methods in termination/connection are used according to specifications, manufacturer’s requirements and safety
    • Correct sequence of operation is followed according to job specifications
    • Accessories used are adjusted, if necessary
    • Confirm termination/connection undertaken successfully in accordance with job specification
  3. Test termination/connections of electrical wiring/electronics circuits
    • Testing of all completed termination/ connections of electric wiring/electronic circuits is conducted for compliance with specifications and regulations using appropriate procedures and equipment
    • Wiring and circuits are checked using specified testing procedures
    • Unplanned events or conditions are responded to in accordance with established procedures

BASIC COMPETENCIES

The BASIC COMPETENCIES refer to non-technical skills (knowledge, skills and attitudes) that everybody will need in order to perform satisfactorily at work and in society and are considered portable and transferable irrespective of jobs and industrial settings.

UNIT OF COMPETENCY : LEAD WORKPLACE COMMUNICATION
UNIT CODE : 500311109

This unit covers the knowledge, skills and attitudes required to lead in the dissemination and discussion of ideas, information and issues in the workplace.

  1. Communicate information about workplace processes
    • Appropriate communication method is selected
    • Multiple operations involving several topics areas are communicated accordingly
    • Questions are used to gain extra information
    • Correct sources of information are identified
    • Information is selected and organized correctly
    • Verbal and written reporting is undertaken when required
    • Communication skills are maintained in all situations
  2. Lead workplace discussions
    • Response to workplace issues are sought
    • Response to workplace issues are provided immediately
    • Constructive contributions are made to workplace discussions on such issues as production, quality and safety
    • Goals/objectives and action plan undertaken in the workplace are communicated
  3. Identify and communicate issues arising in the workplace
    • Issues and problems are identified as they arise
    • Information regarding problems and issues are organized coherently to ensure clear and effective communication
    • Dialogue is initiated with appropriate personnel
    • Communication problems and issues are raised as they arise

UNIT OF COMPETENCY : LEAD SMALL TEAMS
UNIT CODE : 500311110

This unit covers the knowledge, skills and attitudes to lead small teams including setting and maintaining team and individual performance standards.

  1. Provide team leadership
    • Work requirements are identified and presented to team members
    • Reasons for instructions and requirements are communicated to team members
    • Team members’ queries and concerns are recognized, discussed and dealt with
  2. Assign responsibilities
    • Duties, and responsibilities are allocated having regard to the skills, knowledge and aptitude required to properly undertake the assigned task and according to company policy
    • Duties are allocated having regard to individual preference, domestic and personal considerations, whenever possible
  3. Set performance expectations for team members
    • Performance expectations are established based on client needs and according to assignment requirements
    • Performance expectations are based on individual team members duties and area of responsibility
    • Performance expectations are discussed and disseminated to individual team members
  4. Supervised team performance
    • Monitoring of performance takes place against defined performance criteria and/or assignment instructions and corrective action taken if required
    • Team members are provided with feedback, positive support and advice on strategies to overcome any deficiencies
    • Performance issues which cannot be rectified or addressed within the team are referenced to appropriate personnel according to employer policy
    • Team members are kept informed of any changes in the priority allocated to assignments or tasks which might impact on client/customer needs and satisfaction
    • Team operations are monitored to ensure that employer/client needs and requirements are met
    • Follow-up communication is provided on all issues affecting the team
    • All relevant documentation is completed in accordance with company procedures

UNIT OF COMPETENCY : DEVELOP AND PRACTICE NEGOTIATION SKILLS
UNIT CODE : 500311111

This unit covers the skills, knowledge and attitudes required to collect information in order to negotiate to a desired outcome and participate in the negotiation.

  1. Plan negotiations
    • Information on preparing for negotiation is identified and included in the plan
    • Information on creating non verbal environments for positive negotiating is identified and included in the plan
    • Information on active listening is identified and included in the plan
    • Information on different questioning techniques is identified and included in the plan
    • Information is checked to ensure it is correct and up-to- date
  2. Participate in negotiations
    • Criteria for successful outcome are agreed upon by all parties
    • Desired outcome of all parties are considered
    • Appropriate language is used throughout the negotiation
    • A variety of questioning techniques are used
    • The issues and processes are documented and agreed upon by all parties
    • Possible solutions are discussed and their viability assessed
    • Areas for agreement are confirmed and recorded
    • Follow-up action is agreed upon by all parties

UNIT OF COMPETENCY : SOLVE PROBLEMS RELATED TO WORK ACTIVITIES
UNIT CODE : 500311112

This unit of covers the knowledge, skills and attitudes required to solve problems in the workplace including the application of problem solving techniques and to determine and resolve the root cause of problems.

  1. Identify the problem
    • Variances are identified from normal operating parameters; and product quality
    • Extent, cause and nature are of the problem are defined through observation, investigation and analytical techniques
    • Problems are clearly stated and specified
  2. Determine fundamental causes of the problem
    • Possible causes are identified based on experience and the use of problem solving tools / analytical techniques.
    • Possible cause statements are developed based on findings
    • Fundamental causes are identified per results of investigation conducted
  3. Determine corrective action
    • All possible options are considered for resolution of the problem
    • Strengths and weaknesses of possible options are considered
    • Corrective actions are determined to resolve the problem and possible future causes
    • Action plans are developed identifying measurable objectives, resource needs and timelines in accordance with safety and operating procedures
  4. Provide recommendation/s to manager
    • Report on recommendations are prepared
    • Recommendations are presented to appropriate personnel.
    • Recommendations are followed-up, if required

UNIT OF COMPETENCY : USE MATHEMATICAL CONCEPTS AND TECHNIQUES
UNIT CODE : 500311113

This unit covers the knowledge, skills and attitudes required in the application of mathematical concepts and techniques.

  1. Identify mathematical tools and techniques to solve problem
    • Problem areas are identified based on given condition
    • Mathematical techniques are selected based on the given problem
  2. Apply mathematical procedure/solution
    • Mathematical techniques are applied based on the problem identified
    • Mathematical computations are performed to the level of accuracy required for the problem
    • Results of mathematical computation is determined and verified based on job requirements
  3. Analyze results
    • Result of application is reviewed based on expected and required specifications and outcome
    • Appropriate action is applied in case of error

UNIT OF COMPETENCY : USE RELEVANT TECHNOLOGIES
UNIT CODE : 500311114

This unit of competency covers the knowledge, skills, and attitude required in selecting, sourcing and applying appropriate and affordable technologies in the workplace.

  1. Study/select appropriate technology
    • Usage of different technologies is determined based on job requirements
    • Appropriate technology is selected as per work specification
  2. Apply relevant technology
    • Relevant technology is effectively used in carrying out function
    • Applicable software and hardware are used as per task requirement
    • Management concepts are observed and practiced as per established industry practices
  3. Maintain/enhance relevant technology
    • Maintenance of technology is applied in accordance with the industry standard operating procedure, manufacturer’s operating guidelines and occupational health and safety procedure to ensure its operative ability
    • Updating of technology is maintained through continuing education or training in accordance with job requirement
    • Technology failure/ defect is immediately reported to the concern/responsible person or section for appropriate action

DEFINITION OF TERMS

GENERAL

  • Certification – is the process of verifying and validating the competencies of a person through assessment
  • Certificate of Competency (COC) – is a certification issued to individuals who pass the assessment for a single unit or cluster of units of competency
  • Common Competencies – are the skills and knowledge needed by all people working in a particular industry
  • Competency – is the possession and application of knowledge, skills and attitudes to perform work activities to the standard expected in the workplace
  • Competency Assessment – is the process of collecting evidence and making judgments on whether competency has been achieved
  • Competency Standard (CS) – is the industry-determined specification of competencies required for effective work performance
  • Context of Assessment – refers to the place where assessment is to be conducted or carried out
  • Core Competencies – are the specific skills and knowledge needed in a particular area of work – industry sector/occupation/job role
  • Critical aspects of competency – refers to the evidence that is essential for successful performance of the unit of competency
  • Elective Competencies – are the additional skills and knowledge required by the individual or enterprise for work
  • Elements – are the building blocks of a unit of competency. They describe in outcome terms the functions that a person performs in the workplace.
  • Evidence Guide – is a component of the unit of competency that defines or identifies the evidences required to determine the competence of the individual. It provides information on critical aspects of competency, underpinning knowledge, underpinning skills, resource implications, assessment method and context of assessment
  • Level – refers to the category of skills and knowledge required to do a job
  • Method of Assessment – refers to the ways of collecting evidence and when, evidence should be collected
  • National Certificate (NC) – is a certification issued to individuals who achieve all the required units of competency for a national qualification defined under the Training Regulations. NCs are aligned to specific levels within the PTQF
  • Performance Criteria – are evaluative statements that specify what is to be assessed and the required level of performance
  • Qualification – is a cluster of units of competencies that meets job roles and is significant in the workplace. It is also a certification awarded to a person on successful completion of a course in recognition of having demonstrated competencies in an industry sector
  • Range of Variables – describes the circumstances or context in which the work is to be performed
  • Recognition of Prior Learning (RPL) – is the acknowledgement of an individual’s skills, knowledge and attitudes gained from life and work experiences outside registered training programs
  • Resource Implications – refers to the resources needed for the successful performance of the work activity described in the unit of competency. It includes work environment and conditions, materials, tools and equipment
  • Basic Competencies – are the skills and knowledge that everyone needs for work
  • Training Regulations (TR) – refers to the document promulgated and issued by TESDA consisting of competency standards, national qualifications and training guidelines for specific sectors/occupations. The TR serves as basis for establishment of qualification and certification under the PTQF. It also serves as guide for development of competency-based curricula and instructional materials including registration of TVET programs offered by TVET providers
  • Underpinning Knowledge – refers to the competency that involves in applying knowledge to perform work activities. It includes specific knowledge that is essential to the performance of the competency
  • Underpinning Skills – refers to the list of the skills needed to achieve the elements and performance criteria in the unit of competency. It includes generic and industry specific skills
  • Unit of Competency – is a component of the competency standards stating a specific key function or role in a particular job or occupation; it is the smallest component of achievement that can be assessed and certified under the PTQF

SECTOR SPECIFIC

  • Equipment – A component part of an installation used for a particular purpose. Equipment includes, but is not limited to, that contained in the following divisions. It will necessarily include new and emerging technologies:
    • Audio/visual equipment including televisions, radios, monitors, cameras, closed circuit television, mono and stereo sound systems, gaming machines, electronic display panels, cassette recorders, video cassette recorders, CDROM players, tape recorders, sound and video duplication equipment, digital versatile discs, digital audio tapes, professional and domestic speaker systems, mixer desks.
    • Appliances including portable electric tools, motor driven pumps, vacuum cleaners, food preparation equipment, hair dryers, refrigerators, washing machines, dish washers, paper shredders, water coolers, clothes dryers, pest exterminators, electric motor driven industrial tools and equipment, sanitary disposal units, radial and tangential fans and blowers.
  • Appliances – A fixed (for support only), hand-held (held in hand during normal use), portable (moved whilst in operation or easily moved from one place to another while connected to the supply) or stationary (can be moved, but not easily) consuming device, other than a lamp.
  • Competent person – A person who has the relevant competencies described in this competency
  • Component – That portion of a unit of equipment, which has been designed as a discrete unit and that can be identified as such.
  • Environment – The area surrounding the work site which can be directly or indirectly affected by occurrences at the work site. It includes the atmosphere, soils, drains, underground water tables, and the ecosystem. Protection of the environment would require the proper disposal of waste materials, restriction of burning off, the correct handling of toxic substances, the containment of CFCs and the like.
  • Established procedures – Formal arrangements of an organization, enterprise or statutory authority of how work is to be done.
  • Hazardous materials – Flammable gases and vapors and combustible dusts.
  • Modifications – To make changes to the physical parameters or operational function of a device, component or piece of equipment or apparatus.
  • Notification (notified) – Can include verbal, written, electronic or recorded information at completion of work which may be required to be completed in accordance with established procedures.
  • OH&S policies and procedures – Arrangements of an organization or enterprise to meet their legal and ethical obligations of ensuring the workplace is safe and without risk to health.
  • Requirements – That to which equipment and procedures and their outcomes must conform and includes statutory obligations and regulations and standards called-up by legislation or regulations.
  • Servicing – Undertaking routine inspection, repair and maintenance of circuits, systems or apparatus. Maintaining, fault finding and repair of equipment, plant and machinery.
  • Standards – Technical documents, which set out specifications and other criteria for equipment, materials, and methods to ensure they consistently, perform as intended.
  • System – A group or combination of inter-related, inter-dependent or interlocking elements forming a collective entity. Includes circuits, apparatus, equipment and the like.
  • Termination – The act by means of which an electrical connection to an apparatus is established; specifically a prepared joint or connection between a cable, cord or conductor and a point in an electrical circuit such as a terminal or connection point. Such terminations include soldering, crimping, clamping, wire wrapping, insulation piercing/compression.
  • Testing devices – Devices and instruments used to ensure safety requirements and operational functions are met, and to diagnose faults in apparatus, circuits or systems.
  •  Wiring systems – Permitted cables, enclosures, supports and accessories for power, measurement, control or communications purposes.

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