OPHTHALMIC LENS SERVICES NC II – TESDA COURSE MODULE

TESDA TRAINING REGULATIONS FOR OPHTHALMIC LENS SERVICES NC II COURSE

The TESDA Course in OPHTHALMIC LENS SERVICES NC II consists of competencies that a person must achieve to enable him/her to analyze and interpret ophthalmic lens prescription, edge and mount ophthalmic appliances and apply UV coat/ tint to ophthalmic lenses.

This Qualification is packaged from the competency map of Health, Social and Other Community Development Services

A student who has achieved this TESDA Course in OPHTHALMIC LENS SERVICES NC II is competent to be:

• Optician

TRAINEE ENTRY REQUIREMENTS

Trainees or students wishing to enroll in these course qualifications should possess the following requirements:

• Must be high school graduate or its equivalent
• MUST be able to communicate effectively both orally and in written form
• MUST be physically, emotionally, psychologically and mentally fit
• MUST be able to perform basic mathematical computation

OPHTHALMIC LENS SERVICES NC II COURSE – TRAINING AND REGULATION MODULE

Course Title: OPHTHALMIC LENS SERVICES
Level: NC II
Nominal Training Duration :

(Basic Competency) 18 Hours
(Common Competency) 28 Hours
(Core Competency) 208 Hours

Total Duration: 254 Hours

This course is designed to enhance the knowledge, skills and attitudes of OPHTHALMIC LENS SERVICES NC II in analyzing and interpreting ophthalmic lens prescription, edging and mounting ophthalmic appliances and applying UV coat/ tint to ophthalmic lenses in accordance with industry standards.

COMPETENCIES REQUIRED IN OPHTHALMIC LENS SERVICES NC II

This units of competency comprising this qualification include Basic, Common, and Core Competencies.

To obtain this TESDA course in OPHTHALMIC LENS SERVICES NC II, all units prescribed for this qualification must be achieved.

These units of competency comprising this qualification include the following:

UNIT CODE	CORE COMPETENCIES (208 Hours)
HCS222301	Analyze and interpret ophthalmic lens prescription
HCS222302	Edge and mount ophthalmic appliances
HCS222303	Apply UV coat/ tint to ophthalmic lenses
UNIT CODE	COMMON COMPETENCIES (28 Hours)
HCS515201	Apply quality standards
HCS515202	Manage own performance
HCS515204	Maintain a safe, clean and efficient environment
HCS515205	Maintain an effective relationship with clients and customers
ICT311201	Operate A Personal Computer
UNIT CODE	BASIC COMPETENCIES (18 Hours)
500311105	Participate in workplace communication
500311106	Work in a team environment
500311107	Practice career professionalism
500311108	Practice occupational health and safety procedures

This section gives the details and contents of the units of competency required in OPHTHALMIC LENS SERVICES NC II. These units of competency are categorized into basic, common and core competencies.

CORE COMPETENCIES

This section gives the details of the contents of the core units of competency required in OPHTHALMIC LENS SERVICES NC II.

UNIT OF COMPETENCY : ANALYZE AND INTERPRET OPHTHALMIC LENS PRESCRIPTION
UNIT CODE : HSC222301

This unit of competency describes the skills and knowledge required to analyze and interpret ophthalmic lens prescription.

1. Analyze ophthalmic lens prescription
   • Patient’s ophthalmic refractive error is recognized and determined based on optometrist/ophthalmologist’s prescription
   • Types of lenses are supplied based on optometrist/ophthalmologist’s prescription
   • Incomplete/incorrect prescriptions are determined and referred to appropriate personnel for action
   • Parameters of atypical prescriptions are interpreted and analyzed to determine specific application
2. Interpret prescription details
   • Lens calculations are performed in accordance with specified standards
   • Frames are verified based on prescription/order to ensure correct frame is used
   • Ophthalmic lenses are selected based on prescription requirements
   • Basic mathematical operations are performed accurately
   • Prescription parameters, needs and mounting criteria are studied and interpreted following specified standards
   • Lens order is interpreted following specified standards
   • Lens manufacturer/supplier’s recommendations are considered

UNIT OF COMPETENCY : EDGE AND MOUNT OPHTHALMIC APPLIANCES
UNIT CODE : HSC222302

This unit of competency describes the skills and knowledge required to edge and fit ophthalmic lenses.

1. Operate equipment
   • Relevant lens edging and fitting equipment is operated in accordance with manufacturer’s required operating procedures
   • Equipment and attachments are maintained in accordance with manufacturer’s requirements and safety control procedures
   • Equipment and attachments are stored in accordance with manufacturer’s requirements and safety control procedures
2. Perform skills in edging and mounting
   • Lens parameters are verified in accordance with the prescription requirements
   • Lens are edged and mounted in accordance with standard operating procedures
   • Mounted lenses are verified in accordance with prescription requirements
   • Atypical appliances are mounted in accordance with prescription requirements
3. Utilize computer technology
   • Appropriate technology and software applications are selected to achieve the requirements of the task
   • Workspace, furniture and equipment are adjusted to suit the ergonomic requirements of the user
   • Technology is used according to organization requirements and in a way which promotes a safe work environment
   • Ophthalmic equipment are used in accordance with the manufacturer’s recommendations/instructions
   • Routine maintenance is carried out or arranged in order to ensure that equipment is maintained in accordance with manufacturer’s instructions and organization requirements
   • Equipment faults are identified and appropriate action is taken in accordance with manufacturer’s instructions or by reporting fault to designated person
4. Perform frame modifications
   • Frames are inspected for faults prior to glazing in accordance with SOP
   • Frames are adjusted in accordance with relevant standards
   • Frames are repaired in accordance with relevant standards
5. Conduct final checking procedures
   • Ophthalmic appliance is confirmed against the prescription prior to delivery
   • Correct type and form of lens used is checked in line with client requirements
   • Lens treatments are checked for quality in accordance with prescription requirements
   • Frame used is checked in line with prescription requirements
   • Standard frame alignment is carried out and confirmed in accordance with specified standards
   • Completion of job is confirmed in line with prescription requirements

UNIT OF COMPETENCY : APPLY UV COAT/ TINT TO OPHTHALMIC LENSES
UNIT CODE : HSC222303

This unit of competency describes the skills and knowledge required to apply UV coat/ tint to ophthalmic lenses.

1. Check quality of lens
   • Quality of lens surface conforms to specified standards
   • Optical quality of lens is within acceptable tolerances
   • Lens selected complies with UV coat/ tint prescription needs
2. Apply work room practices
   • Solvents, acids and cleaning products are labeled in compliance with OH&S criteria
   • Hazards are recognized and relevant hazardous situations are addressed in accordance with OHS requirements
   • Safety practices are complied with in ordering, use, handling and storage of solvents, acids and cleaning products
   • Solvents, acids and cleaning products are disposed in accordance with legislative and environmental regulations
   • Appropriate PPEs are used within the work room environment in accordance with OHS requirements
3. Identify type of UV coat/tint
   • Lens order is interpreted based on specified prescription
   • UV coat/tinting schedule is arranged based on due date
   • Coating process is selected in accordance with prescription requirements
4. Apply UV coat/ tint to lenses
   • Lens for UV coat/tint is prepared, ensuring holding apparatus will not interfere with quality of coating
   • UV coating/ tinting is applied in accordance with manufacturer’s recommendations
   • UV coat is cured according to manufacturer’s recommendations
5. Check UV coat/ tint finish
   • UV coat/ tint is verified in line with manufacturer/suppliers recommendations and/or organizational policies and procedure
   • Lens surface is verified in line with manufacturer/suppliers recommendations and/or organizational policies and procedure
   • Lens surface quality is verified in line with manufacturer/suppliers recommendations and/or organizational policies and procedure
6. Dispatch lens 6.1 Lens is packaged in order that no wastage occur
   • Lens is dispatched in accordance with the lens order
   • Completion of job is confirmed in line with prescription requirements

UNIT OF COMPETENCY : MANAGE OWN PERFORMANCE
UNIT CODE : HCS516202

This unit covers the knowledge, skills and attitudes required in effectively managing own workload and quality of work.

1. Plan for completion of own workload
   • Tasks accurately identified
   • Priority allocated to each task
   • Time lines allocated to each task or series of tasks.
   • Tasks deadlines known and complied with whenever possible.
   • Work schedules are known and completed within agreed time frames.
   • Work plans developed according to assignment requirements and employer policy.
   • Uncompleted work or tasks detailed and responsibility for completion passed to incoming shift or other appropriate persons.
2. Maintain quality of own performance
   • Personal performance continually monitored against agreed performance standards.
   • Advice and guidance sought when necessary to achieve or maintain agreed standards.
   • Guidance from management applied to achieve or maintain agreed standards.
   • Standard of work clarified and agreed according to employer policy and procedures.
3. Build credibility with customers/clients
   • Client expectations for reliability, punctuality and appearance adhered to.
   • Possible causes of client/customer dissatisfaction identified, dealt with and recorded according to employer policy.
   • Client fully informed of all relevant security matters in a timely manner and according to agreed reporting procedures.

UNIT OF COMPETENCY : MAINTAIN A SAFE, CLEAN AND EFFICIENT WORK ENVIRONMENT
UNIT CODE : HCS515205

This unit covers the knowledge, skills and attitudes needed to maintain client relations. The unit incorporates the work safety guidelines. It encompasses competencies necessary to maintain a safe workplace for staff, clients and others. It also involves the application of health regulations, including personal hygiene practiced by staff members, provision of a caring client environment and the efficient operation of the salon.

1. Comply with health regulations
   • Salon policies and procedures for personal hygiene applied.
   • Procedures and practices implemented in a variety of salon situations in accordance with state and local government health regulations.
2. Assess own work
   • Reception, work areas and walkways maintained in a safe, uncluttered and organized manner according to salon policy.
   • All routines carried out safely, effectively with minimum inconvenience to clients and staff.
   • Waste is stored and disposed of according to OHSC requirements.
   • Spills, food, waste, hair or potential hazards promptly removed from floors according to salon policy.
   • Spills, food, waste, hair or other potential hazards promptly removed from floors according to salon policy.
   • Linen is stored, cleaned and disinfected in line with OHS requirements and salon procedures.
   • Refreshments are provided to all clients.
3. Check and maintain tools and equipment
   • Tools and equipment are stored safely and in position to comply with salon requirements and local health regulations.
   • Tools and equipment are prepared for specific services as required.
   • Tools and equipment are checked for maintenance requirements.
   • Tools and equipment are referred for repair as required.
4. Check and maintain stocks
   • Stock rotation procedures are carried out routinely and accurately according to salon procedures.
   • Stock levels are accurately recorded according to salon procedures.
   • Under or over supplied stock items are notified immediately to the salon supervisor.
   • Incorrectly ordered or delivered stock is referred to the salon supervisor for return to supplier.
   • Safe lifting and carrying techniques maintained in line with salon occupational health and safety policy and government legislation.
5. Provide a relaxed and caring environment
   • Clients are made to feel comfortable according to salon policy.
   • Clients needs are reported to.
   • Clients are consulted on specific desired service.

UNIT OF COMPETENCY : MAINTAIN AN EFFECTIVE RELATIONSHIP WITH CLIENTS/CUSTOMERS
UNIT CODE : HCS516201

This unit covers the knowledge, skills and attitudes required in building and maintaining an effective relationship with clients, customers and the public.

1. Maintain a professional image
   • Uniform and personal grooming maintained to assignment requirements.
   • Personal presence maintained according to employer standards.
   • Visible work area kept tidy and uncluttered.
   • Equipment stored according to assignment requirements.
2. Meet client/customer requirements
   • Client requirements identified and understood by referral to the assignment instructions.
   • Client requirements met according to the assignment instructions.
   • Changes to client’s needs and requirements monitored and appropriate action taken.
   • All communication with the client or customer is clear and complies with assignment requirements.
3. Build credibility with customers/clients
   • Client expectations for reliability, punctuality and appearance
     adhered to.
   • Possible causes of client/customer dissatisfaction identified, dealt with and recorded according to employer policy.
   • Client fully informed of all relevant security matters in a timely manner and according to agreed reporting procedures.

UNIT OF COMPETENCY: OPERATE A PERSONAL COMPUTER
UNIT CODE: ICT311201

This unit defines the competency required to operate a personal computer by: starting the PC, logging in, using and working with files, folders and programs, saving work, and closing down the PC.

1. Start the computer
   • The peripheral devices are properly connected
   • Power is checked and the computer and peripheral devices are switched on
   • Proper logging in and logging off is successfully done
   • The operating system features and functions are accessed and navigated
   • Hardware configuration and other system features are checked
2. Arrange and customize desktop display/ Windows settings
   • The desktop screen or Windows elements are changed as needed
   • Desktop icons are added, renamed, moved, copied or deleted
   • The online help functions are accessed or used as needed
   • Desktop icons of application programs are selected, opened and closed
   • Properties of icons are displayed
   • Computer or desktop settings are saved and restored
3. Work with files and folders (or directories)
   • A file or folder is created, opened, moved, renamed or copied
   • Files are located, deleted and restored
   • Details and properties of files and folders are displayed or viewed
   • Various files are organized for easy lookup and use
   • Files and information are searched
   • Disks are checked, erased or formatted as necessary
4. Work with user application programs
   • Application programs are added, changed, removed or ran
   • User software or application program are installed, updated and upgraded
   • Information/data are moved between documents or files
5. Print information
   • Printer is added or installed and correct printer settings is ensured
   • Default printer is assigned accordingly
   • Information or document is printed on the installed printer
   • Progress of print jobs are viewed and deleted as required
6. Shut down computer
   • All open application programs are closed
   • Computer and peripheral devices are properly shut down

COMMON COMPETENCIES

UNIT OF COMPETENCY : APPLY QUALITY STANDARDS
UNIT CODE : HCS515204

This unit covers the knowledge, skills and attitudes needed to apply quality standards in the workplace.

The unit also includes the application of relevant safety procedures and regulations, salon/organizational procedures and other client requirements.

1. Assess clients service needs
   • Work instruction is obtained and work is carried out in accordance with standard operating procedures
   • Client’s needs are checked against workplace standards and specifications
   • Faults on clients and any identified causes are recorded and/or reported to the supervisor concerned in accordance with workplace procedures
   • Clients profile and service extended to them are documented in accordance with workplace procedures
2. Assess own work
   • Documentation relative to quality within the company is identified and used
   • Completed work is checked against workplace standards relevant to the task undertaken
   • Errors are identified and improved on
   • Information on the quality and other indicators of individual performance is recorded in accordance with workplace procedures
   • In cases of deviations from specific quality standards, causes are documented and reported in accordance with the workplace’ standard operating procedures
3. Engage in quality improvement
   • Process improvement procedures are participated in relative to workplace assignment
   • Work is carried out in accordance with process improvement procedures
   • Performance of operation or quality of product of service to ensure other client satisfaction is monitored

 

BASIC COMPETENCIES

UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION
UNIT CODE : 500311105

This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements.

1. Obtain and convey workplace information
   • Specific and relevant information is accessed from appropriate sources
   • Effective questioning, active listening and speaking skills are used together and convey information
   • Appropriate medium is used to transfer information and ideas
   • Appropriate non- verbal communication is used
   • Appropriate lines of communication with supervisors and colleagues are identified and followed
   • Defined workplace procedures for the location and storage of information are used
   • Personal interaction is carried out clearly and concisely
2. Participate in workplace meetings and discussions
   • Team meetings are at ended on time
   • Own opinions are clear expressed and those of others are listened to without interruption
   • Meeting inputs are consistent with the meeting purpose and established protocols
   • Workplace interactions are conducted in a courteous manner
   • Questions about simple routine workplace procedures and matters concerning working conditions of employment are asked and responded to.
   • Meetings outcomes are interpreted and implemented
3. Complete relevant work related documents
   • Range of forms relating to conditions of employment are completed accurately and legibly
   • Workplace data is recorded on standard workplace forms and documents
   • Basic mathematical processes are used for routine calculations
   • Errors in recording information on forms/documents are identified and properly acted upon
   • Reporting requirements to supervisor are completed according to organizational guidelines

UNIT OF COMPETENCY : WORK IN TEAM ENVIRONMENT
UNIT CODE : 500311106

This unit covers the skills, knowledge and attitudes to identify role and responsibility as a member of a team.

1. Describe team role and scope
   • The role and objective of the team is identified from available sources of information
   • Team parameters, reporting relationships and responsibilities are identified from team discussions and appropriate external sources.
2. Identify own role and responsibility within team
   • Individual role and responsibilities within the team environment are identified.
   • Roles and responsibility of other team members are identified and recognized.
   • Reporting relationships within team and external to team are identified.
3. Work as a team member
   • Effective and appropriate forms of communications used and interactions undertaken with team members who contribute to known team activities and objectives.
   • Effective and appropriate contributions made to complement team activities and objectives, based on individual skills and competencies and workplace context.
   • Observed protocols in reporting using standard operating procedures.
   • Contribute to the development of team work plans based on an understanding of team’s role and objectives and individual competencies of the members.

UNIT OF COMPETENCY : PRACTICE CAREER PROFESSIONALISM
UNIT CODE : 500311107

This unit covers the knowledge, skills and attitudes in promoting career growth and advancement.

1. Integrate personal objectives with organizational goals
   • Personal growth and work plans are pursued towards improving the qualifications set for the profession
   • Intra- and interpersonal relationships is are maintained in the course of managing oneself based on performance evaluation
   • Commitment to the organization and its goal is demonstrated in the performance of duties
2. Set and meet work priorities
   • Competing demands are prioritized to achieve personal, team and organizational goals and objectives.
   • Resources are utilized efficiently and effectively to manage work priorities and commitments
   • Practices along economic use and maintenance of equipment and facilities are followed as per established procedures
3. Maintain professional growth and development
   • Trainings and career opportunities are identified and availed of based on job requirements
   • Recognitions are sought/received and demonstrated as proof of career advancement
   • Licenses and/or certifications relevant to job and career are obtained and renewed

UNIT OF COMPETENCY : PRACTICE  OCCUPATIONAL HEALTH AND SAFETY PROCEDURES
UNIT CODE : 500311108

This unit covers the outcomes required to comply with regulatory and organizational requirements for occupational health and safety.

1. Identify hazards and risks
   • Safety regulations and workplace safety and hazard control practices and procedures are clarified and explained based on organization procedures
   • Hazards/risks in the workplace and their corresponding indicators are identified to minimize or eliminate risk to co-workers, workplace and environment in accordance with organization procedures
   • Contingency measures during workplace accidents, fire and other emergencies are recognized and established in accordance with organization procedures
2. Evaluate hazards and risks
   • Terms of maximum tolerable limits which when exceeded will result in harm or damage are identified based on threshold limit values (TLV)
   • Effects of the hazards are determined
   • OHS issues and/or concerns and identified safety hazards are reported to designated personnel in accordance with workplace requirements and relevant workplace OHS legislation
3. Control hazards and risks
   • Occupational Health and Safety (OHS) procedures for controlling hazards/risks in workplace are consistently
     followed
   • Procedures for dealing with workplace accidents, fire and emergencies are followed in accordance with organization OHS policies
   • Personal protective equipment (PPE) is correctly used in accordance with organization OHS procedures and practices
   • Appropriate assistance is provided in the event of a workplace emergency in accordance with established organization protocol
4. Maintain OHS awareness
   • Emergency-related drills and trainings are participated in as per established organization guidelines and procedures
   • OHS personal records are completed and updated in accordance with workplace requirements

DEFINITION OF TERMS

• LENS – is used to denote a portion of a transparent substance bounded by two smooth polished surfaces, both of which may be curved, or only one is curved and the other being plane.
• DIOPTER – is the unit of measurement of the refractive power of the lens.
• OPHTHALMIC LENSES – are lenses used for correcting ametropia.
• LENS BLOCK – tool used to hold lens surface
• NEUTRALIZATION – process of finding the power of unknown lens.
• PRESCRIPTION – is the designation of an optical system that is intended to relieve certain difficulties of the patient that are related to vision.
• BENCHWORK – entails the second phase towards the completion of an ophthalmic prescription. It is the operation done, after the lens has been finished from the grinding laboratory, in order to insert or mount the lens to a spectacle frame or mounting with utmost precision to satisfy the requirements for a given prescription.
• DATUM LINE – is a reference line particularly the horizontal line through the geometric center of a lens shape.
• CENTERING – is the process of marking and determining the optical center, the axis of the cylinder, and base-apex line of a prism. All centering marks are done on the front surface of the lens.
• GLAZING – is the process of inserting or mounting lenses in spectacle frame.
• DRILLING – is the process of boring holes through the surface of the lens for retention purposes by the use of drilling machine and drilling fluids.
• MOUNTING – entails the placement of an ophthalmic lens in a rimless frame.
• PRISM – is a transparent wedge of refracting materials with triangular ends and three faces, two of which meet in line called apex and rest upon a third face called base.
• FRAME – is a type in which the lenses are encircled by eyewire.
• BRIDGE – that part of a frame that arches over the nose and connects the two eyewires.
• FRONT – is the entire pair of glasses except the temples.
• PADS – are plastic nosepieces on the arms to support and distribute the weight of glasses on the nose.
• TEMPLES – are sidepieces that hinged into the end piece and fit over the ears.
• FITTING – is the process of selecting lenses and frames or mountings, taking essential measurements, determining the size and position relationship, all of which ultimately be combined into an efficient, attractive, comfortable ophthalmic correction.
• ABSORPTION – the process in which radiant energy is converted into other forms, usually heat by passage through or reflection from a medium.
• FILTRATION – the process in which wave lengths of light is transmitted or equally absorb through a medium/filter.